143 client engagement specialist jobs found

Job Description: The Client Engagement Specialist (CES) manages client relationships, renewals and optimization of existing accounts in their region. This role is critical to driving a strong retention strategy, reduce churn, and ensuring a high level of customer satisfaction across diverse markets.  To this end, you will work with various DJ internal teams to develop and execute retention strategies to ensure a strong and sustainable revenue base for the company. You will report to the Director of Client retention for APAC. Key Responsibilities: Own the existing accounts for the region to ensure healthy client retention rates and reduce churn Design and implement region specific retention strategies tailored to local markets, aligning with company goals and driving client satisfaction Build and maintain excellent relationships with key clients. This means face-to-face and virtually, ensuring all DJ services are delivered and maintained Provide...

Blackstone is the world’s largest alternative asset manager. We seek to create positive economic impact and long-term value for our investors, the companies we invest in, and the communities in which we work. We do this by using extraordinary people and flexible capital to help companies solve problems. Our $1 trillion in assets under management include investment vehicles focused on private equity, real estate, public debt and equity, infrastructure, life sciences, growth equity, opportunistic, non-investment grade credit, real assets and secondary funds, all on a global basis. Further information is available at www.blackstone.com . Follow @blackstone on  LinkedIn ,  Twitter , and  Instagram .   Private Wealth Solutions was established to answer the growing demand for Blackstone products from high-net worth investors. Partnering with many of the world’s largest private banks and wealth management firms as well as family offices, Blackstone’s...

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new...

About us The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world. In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing. Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere. Build a newsworthy career at the FT. Our commitment to diversity, equity and inclusion  We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one...

Why Nasdaq When you work at Nasdaq, you’re working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we’re all valued for our unique perspective. Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and effectively by centralizing data, analytics, and market intelligence. Here, we’re committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking that is vital for our business and our clients. What We Offer This is a permanent full-time...

About the Role: Grade Level (for internal use): 09 The Team: It’s a dynamic global team, where the work changes daily.  You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level.  This team will develop and execute data driven processes to deliver world class customer experience.  Your role may focus on migration, onboarding or global strategic accounts.   Responsibilities and Impact:   Your interactions with the client will reaffirm and strengthen the organization’s relationship with existing accounts and their decision to work with S&P Market Intelligence.  Through delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this role will educate and spread awareness within our client base about S&P Global...

Lab49 is an award winning specialist consultancy that creates bespoke technology in partnership with the most important companies in finance. We were founded in 2002 to bring Silicon Valley solutions to Wall Street’s door. Since then, we have worked on successive waves of technological change, including distributed computing, high-speed automation, enterprise UX and digital distribution (for which Lab49 was among the first significant practices established on Wall Street), DevOps, cloud and data science. Today, we are an established partner in financial markets, having delivered hundreds of projects for clients including all the world’s tier-one investment banks and many of the largest buy-side firms globally. Being part of Lab49 means bringing your drive and creativity into an environment where your contributions will make immediate impact. Engineers will work in cross functional teams, consulting directly with our clients, shaping not only technical solutions to...

Lab49 is an award winning specialist consultancy that creates bespoke technology in partnership with the most important companies in finance.   We were founded in 2002 to bring Silicon Valley solutions to Wall Street’s door. Since then, we have worked on successive waves of technological change, including distributed computing, high-speed automation, enterprise UX and digital distribution (for which Lab49 was among the first significant practices established on Wall Street), DevOps, cloud and data science.   Today, we are an established partner in financial markets, having delivered hundreds of projects for clients including all the world’s tier-one investment banks and many of the largest buy-side firms globally.  Being part of Lab49 means bringing your drive and creativity into an environment where your contributions will make immediate impact. Engineers work in cross functional teams, consulting directly with our clients, shaping not only technical solutions...

Lab49 is an award-winning specialist consultancy that creates bespoke technology in partnership with the most important companies in finance.    We were founded in 2002 to bring Silicon Valley solutions to Wall Street’s door. Since then, we have worked on successive waves of technological change, including distributed computing, high-speed automation, enterprise UX and digital distribution (for which Lab49 was among the first significant practices established on Wall Street), DevOps, cloud and data science.    Today, we are an established partner in financial markets, having delivered hundreds of projects for clients including all the world’s tier-one investment banks and many of the largest buy-side firms globally.   Being part of Lab49 means bringing your drive and creativity into an environment where your contributions will make immediate impact. Engineers will work in cross functional teams, consulting directly with our clients, shaping not only technical...

Blockchain.com is the world's leading software platform for digital assets. Offering the largest production blockchain platform in the world, we share the passion to code, create, and ultimately build an open, accessible and fair financial future, one piece of software at a time. We are hiring an Institutional Client Onboarding Specialist to join Blockchain.com's Institutional Business Sales Team in London, UK.   You will be responsible for onboarding institutional clients and serve as a point of contact to coordinate all questions and requests from multiple internal stakeholders including legal, sales, compliance, and finance. You will collaborate closely with the current onboarding team as well as both the sales team to make the process as easy and fast as possible and the legal, compliance, and institutional product teams to gather all required information for them to make a decision. This will involve significant relationship management, managing a detail oriented...

The Associate Customer Success Managers (CSMs) connect our clients to LSEG's portfolio of products and solutions. This specialist plays a vital role in ensuring our customers unleash the full power of LSEG by discovering and implementing workflow capabilities while continuously providing scalable yet adaptable mentorship throughout the customer’s journey. In a role that is comprised of relationship management, education, and deep functional expertise, CSMs are responsible for successful adoption and expansion of our capabilities within their assigned accounts. By redefining our client’s business through user adoption of our suite of solutions, the CSM builds the conditions for efficient renewal and upsell growth in partnership with their peers in Account Management. Responsibilities: Builds knowledge in specialism and understanding of relevant industry and market trends. Builds an understanding of customer engagement and metrics to supervise customer health....

Data and Analytics Division We are a global leader in data and analytics, providing a broad range of investment solutions and indices, trading workflow, capital market and wealth advisory, and risk intelligence. We work as a partner to our customers in every major global market. Our ambition is to shape the future of our industry to serve our customers and markets better. We’ll do that by building an inclusive culture that aims to connect, create opportunity and deliver excellence.  The Sales Specialist   will be tasked with executing our strategy for long term balanced growth through their understanding of market and competitive dynamics and driving Sales execution. As part of our Northern European Sales Team, you will hunt for new prospects and opportunities with new and existing  customers within Sweden and Finland. We are looking for hungry global commercial individuals based in Stockholm, looking to meet and exceed their targets with genuine effort. You will work...

ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years.  Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We...

Our global teams took on the challenge to make a difference in the way the global financial markets operate. Would you seek the same challenge? At LSEG, we help our customers achieve success by providing access to an open platform that uncovers opportunity and catalyzes change. We are looking for a driven and resilient salesperson with expertise in/or working with clients within the Funds Management & Asset Management space. This is an exciting new role, where you will be responsible for driving new sales across Japan by selling our Funds Data & Multi-Asset Analytics solutions, to both existing and new clients. Based in Tokyo , as part of the Japan Analytics Sales team, you will be responsible for pro-actively prospecting, qualifying and closing new sales opportunities. Our analytics solutions are underpinned by accurate data, comprehensive asset class coverage, sophisticated market-leading models and world-class global expertise. Spanning across various...

The Associate Customer Success Managers (CSMs) connect our clients to LSEG's portfolio of products and solutions. This specialist plays a vital role in ensuring our customers unleash the full power of LSEG by discovering and implementing workflow capabilities while continuously providing scalable yet adaptable mentorship throughout the customer’s journey. In a role that is comprised of relationship management, education, and deep functional expertise, CSMs are responsible for successful adoption and expansion of our capabilities within their assigned accounts. By redefining our client’s business through user adoption of our suite of solutions, the CSM builds the conditions for efficient renewal and upsell growth in partnership with their peers in Account Management. Responsibilities: Builds knowledge in specialism and understanding of relevant industry and market trends. Builds an understanding of customer engagement and metrics to supervise customer...

LSEG is a leading global financial infrastructure and data provider. We play a vital social and economic role in the world's financial system. Come join the LSEG team! Role Summary: Relationship and sales coverage of all our Clearing Members in the US. The Clearing Broker community is a significant component to the LCH revenue base.  Connectivity with all key partners up to the highest seniority level is paramount to ensure collaborative and effective engagement, service delivery and account/revenue growth. Given the strategic significance of this role and responsibilities the business requires a highly skilled, experience salesperson! Role Responsibilities This role sits in the LSEG Post Trade Sales area Specifically, this role requires managing relationships of Post Trade Global Clearing Broker (or Global Prime Services) accounts up to the most senior levels to ensure account/revenue growth and retention, effective service delivery, and new product...

New Business Sales Associate (NBS) Come Join the LSEG team! The New Business Sales Associate (NBS) is vital to the Sales & Marketing process and is tasked with identifying and generating sales opportunities within a set of defined target accounts for U.S. and Canada markets that fit LSEG's Ideal Customer Profile. The position will be responsible for two main functions: Primarily focused around researching Target Accounts throughout the Data and Analytics organization; and performing outreach through emails, calls, and social media whilst adhering to standard methodology contact cadence motions delivered within agreed SLA’s. These motions will be supported by CRM and Sales Engagement tools! Handling inbound new logo opportunities and acting as the “account manager”.  Running point from initiation to close.  Looking for cross sell opportunities and maximizing deal values. Supporting this role, new prospects will be identified by customer analytics, predictive...

Role profile: The engineering challenges this role addresses provide opportunities to work on transformative technologies to migrate real-time market exchange systems to new technology stacks, to help simplify and improve flexibility in our global low-latency networks. ROLE SUMMARY: Engineering position is within a distributed team, which operates both in-office and remotely, project focused deliveries, opportunities to develop automation, pipelines and develop new technologies for our production environments. Transformation technologies include pipelines for CI/CD and systems orchestration, migration tools and automatic testing testbeds to improve quality of testing for system changes Primary focus on Linux based servers, bare-metal and containers, with transformation migrating some of our on-prem workload into public and hybrid clouds Vendor engagement to solve issues and develop next generation platforms In conjunction with the wider team, responsible for...

Overview Class: Full-time AND Permanent   Legal Entity: StoneX Securities Co. Ltd.   Organization: StoneX Securities Co. Ltd.     Report to: VP, Head of Product, Platform, and Digital Acquisition, APAC      Company Overview:   Connecting clients to markets – and talent to opportunity   With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.   At StoneX, we offer you the opportunity to be part of an institutional-grade financial services network that connects companies, organizations, and investors to the global markets ecosystem. As a team member, you'll benefit from our unique blend of digital platforms, comprehensive clearing and execution...

Why Nasdaq? When you work at Nasdaq, you’re working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we’re all valued for our unique perspective. Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and effectively by centralizing data, analytics, and market intelligence. Here, we’re committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking that is vital for our business and our clients. What We Offer? In this role, you will handle the...

About the Job In this role, you will seek out new prospects and opportunities with both new and existing customers. You are highly motivated and consistently meet and exceed targets by prioritizing customer value. Your natural interpersonal skills help you establish trust, and your in-depth knowledge of our propositions allows you to structure deals effectively and leverage market and business insights to outperform the competition. By closely monitoring the sales pipeline, you identify new opportunities daily and encourage customers to renew their contracts with us. Sales Specialists   are key to driving LSEG's growth strategy and market differentiation. You will collaborate with business owners and account managers, providing market insights to support the execution of this strategy. As a subject matter expert, you will support Account Managers by focusing on solution sales for the IB, Corp Dev, and PE communities. You will lead deals aligned with specific customer...

Come join the LSEG team! The Account Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth. By collaborating with internal partners, the Account Manager delivers exceptional service and a valuable solution. The position will lead a defined book of business aligned by customer segment within a geography and will be accountable for the commercial close of all deals. You will also open up larger solution opportunities and introduce Solution and Proposition Sales!   Role Responsibilities: Demonstrate deep understanding of the customer decision maker’s strategies, priorities and needs   Maintain solid understanding of Refinitiv propositions to initiate conversations and raise interest   Build and embed a long term trusted advisor relationship within their accounts   Drive growth by expanding Refinitiv footprint within their accounts   Focus on maintaining overall customer engagement and expanding and...

About the Role: Grade Level (for internal use): 15 The Team: The role reports to the Head of Global Insight within the Risk & Valuations Services (RVS) business line. In addition to overseeing the above-mentioned teams, the role also partners closely with our portfolio business development teams – Global Risk & Economics, Global Trade & Supply Chain, Third-Party Risk & Compliance, and Custom Solutions – to ensure strong execution on go-to-market strategy set by these groups, as well as our Product & Platforms teams to ensure the voice of the customer is reflected in the solutions we build and enhance. Risk & Valuations Services offers a unique suite of content capabilities that enable our clients to analyze global sectors and trends, identify opportunities, manage risk and solve complex problems to make important decisions with confidence. The RVS business lines include:  Global Insight Credit Solutions Data, Valuations & Risk...

Group Overview The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform. Founded in London in 1866, the Group operates from more than 60 offices in 27 countries.  We are 5,200 people strong.  We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist. About Parameta Solutions Parameta Solutions is the Data &...