1379 client service analyst jobs found

Why Nasdaq When you work at Nasdaq, you’re working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we’re all valued for our unique perspective. Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and effectively by centralizing data, analytics, and market intelligence. Here, we’re committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking that is vital for our business and our clients. What We Offer This is a permanent full-time role...

About the Role: The Team: As a member of our Client Services team, you will provide application and technical support for our global client base. The right candidate will be client focused, have great communication and organization skills and be able to work independently to resolve client issues. Attention to detail, strong follow-through and a curious, problem-solving disposition are essential for success. This is a demanding, fast paced environment which requires both holiday and weekend support on a rotational basis. Impact: OSTTRA plays a critical role in supporting global financial markets, connecting thousands of counterparties on our multi-asset networks that underpin the post trade lifecycle from trade capture, through portfolio optimization, to clearing and settlement. OSTTRA is a KKR Portfolio Company. Our customers include banks, hedge funds, asset managers, central banks, regulators, auditors, fund administrators and insurance companies. Our...

Nasdaq is a financial technology company, rewriting the future of global economies and markets by unlocking capital and opportunities through its technology, innovation, and expertise. Have you ever wondered how the greatest global organizations are being run? How groundbreaking business decisions are made and how Corporate Boards are applying electronic platforms? Nasdaq Governance Solutions is powering more than 240+ Fortune 500 companies and 245K users worldwide with its modern software solutions. Our team in Vilnius is now looking for a new team member. As a Client Service Delivery Analyst, you will provide client services and support, you will handle diverse and time-sensitive client-related projects and requests both in client-facing and back-office activities. You will learn about Corporate Governance and have an opportunity to learn from Administrators, Corporate Secretaries and Board members of leading organizations. This is an opportunity to use of your strong...

Clien t Support Services Analyst     As a Client Support Services Analyst reporting to a Product Strategy Manager, you’ll play a critical role in ensuring exceptional customer satisfaction through comprehensive order lifecycle management.     You’ll thrive in this position if you’re technical, have a global mindset, and bring a passion for customer support to a fast-paced, high-impact environment     Key Responsibilities     Manage full order lifecycle with accuracy and SLA compliance.   Coordinate with data centers to resolve blockers and maintain progress.   Collaborate across internal teams to ensure smooth execution and inventory alignment.   Provide proactive updates and timely responses to client inquiries.   Serve as primary contact for all order-related activities and transparency.     Required Qualifications...

About the Role: Duties & Accountabilities As part of platform/system support, the individual is required to assist with everyday client queries pertaining to access management, system workflow, technical errors, customization requirements etc. The successful candidate will need to be able to apply strong technical skills and good business knowledge, together with investigative techniques and problem-solving skills to identify and resolve issues in a timely and high-quality manner. Direct interaction with OSTTRA Clients globally to resolve technical and non-technical related queries, working in close partnership with our global teams. Monitor client queries investigate and troubleshoot errors and work with internal groups to provide resolution. Respond to client requests by providing detailed analysis and feedback. Work closely with internal teams for system enhancements/escalations. Participate in internal/external training needs. Educate clients on upcoming...

About the Role: Overview The triResolve Client Services team is the first line of contact for our clients with regards to the delivery of the triResolve OTC derivative portfolio reconciliation service. The Client services rep will provide support to our clients and work closely with the product, business, development and sales teams globally Client Services is responsible for the smooth and timely running of the triResolve service. This team of dedicated staff is in continuous dialogue with major financial institutions worldwide, as well as other internal departments, with regards to features and upcoming events as well as any changes or developments to any aspects of the service such as, for example, the specification of the data that the subscribers will send or receive, or how the service integrates with other services or utilities in the OTC Derivatives space. Similarly, Client Services must continually stay abreast of any market or client events, activities or...

Why Nasdaq When you work at Nasdaq, you’re working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we’re all valued for our unique perspective. Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and effectively by centralizing data, analytics, and market intelligence. Here, we’re committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking that is vital for our business and our clients. What We Offer This is a permanent full-time...

Job summary Ensure all EMS members get offered a fair and orderly market compliant with the existing regulations. Monitor and manage real-time trading on respective Euronext trading venues and escalate market events, making sure relevant regulation is applied. Interact with member firms to advise on specific rule application and to request information on trade/order queries. Key accountabilities Provides real-time support to business activities by ensuring continuous monitoring of operations, performing daily checks, ensuring adherence to KPIs, agreed contracts and internal requirements Follow and secure EMS performance and monitoring with appropriate dashboard, reports and tools. Provide client support and advise on client onboarding on new products / initiatives until go live Drives continuous improvement in operational efficiencies and tools to enhance the day-to-day operational activities, evaluating and selecting improvement opportunities that provide long-term...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Financial Crime Analyst AIB Merchant Services is a leading Payment Solution provider both in Ireland and Europe processing almost 3 billion payment transactions per year across multiple international currencies and jurisdictions. We offer state-of-the-art payment acquiring platforms, POS systems and eCommerce solutions to support the evolving needs of Merchants, Merchant Service Providers and Payment Facilitators. With global electronic...

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new...

About the Role: Grade Level (for internal use): 07 The Team The KY3P Managed Services team is responsible for supporting clients in managing third-party risk through consistent, scalable, and regulation-aligned processes. Our team thrives on collaboration, precision, and proactive communication, working across a wide variety of regulatory and compliance frameworks. We value integrity, efficiency, and a client-first mindset, making us a trusted partner to leading financial institutions worldwide. The Impact As an Analyst, you will play a vital role in helping clients maintain compliance with financial regulations and mitigate risks tied to third-party relationships. Your work directly supports operational resilience and transparency in the financial ecosystem, contributing to our client’s regulatory adherence and reputational integrity. What’s in it for You Work with global clients and gain exposure to high-profile financial institutions Build expertise in...

Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments. Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology....

Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments. Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology....

Job Description Nasdaq is looking for a Senior Securities Operations Analyst to join the Member Services team. The position is located in Vilnius where you will sit in our business center on the right bank of the river which houses a few hundred talents across many departments including accounting operations, development, testing, market operations, client service management, etc. In general, Securities Operations Analyst follows standard procedure to complete own processes, transactions or requests, as well as manages processes, system, transactions upon request from customers. Also, uses daily customer interactions to cultivate and maintain relationships with key customers and stakeholders. In this position, you will have an understanding of different types of securities and how trading, clearing and settlement is conducted. Understand overall goal and contribution of own focus area and know different systems required to perform qualitative system testing and...

About the Role: Grade Level (for internal use): 12 322323 Associate Director, APF Municipal & Cooperative Power About the Role/The Team: S&P Global Ratings is one of the world’s leading providers of independent credit risk research and benchmarks. Within S&P Global Ratings, Americas Public Finance is an important sector of the capital markets as our credit analysis supports key funding initiatives and serves as a growth driver for many areas of the economy. If you are interested in helping to facilitate this growth while challenging yourself in a fast-paced environment, this is the right position for you. You will join a professional team of analysts that maintains a strong culture of analytical excellence and customer service in a supportive, diverse, and collegial environment.   As an Associate Director on the Municipal and Cooperative Power team, you will primarily be  responsible for leading credit analysis for public power and municipal cooperatives...

The Content Analyst - Spanish in the Officers & Directors team plays a pivotal role in delivering high-quality, accurate, and timely analysis and insights related to corporate leadership data. This role demands a strong blend of analytical expertise, customer engagement, and content knowledge, with a focus on financial markets and risk industry dynamics. The Content Analyst - Spanish will be responsible for reviewing and validating content, managing complex data sets, and ensuring alignment with client needs and regulatory standards. Key Responsibilities: Content Review & Validation: Ensure accuracy, consistency, and completeness of published data related to officers and directors. Review and approve content for publication in line with internal standards and client expectations. Data Analysis & Reporting: Analyse large datasets using tools such as Microsoft Excel, MS Power Aps and SQL where applicable to identify trends, anomalies, and actionable insights....

Role Profile: The Senior Index Analyst role sits within the Benchmarks & Index Management division of FTSE Russell. The Index Management team are ultimately responsible for the daily management of the FTSE Russell index / product portfolio, specifically the data management, corporate action & event management, constituent portfolio management and the production of client content. It is a global group, with teams in Hong Kong, Taiwan, Milan, London and Fort Mill.  The group operates a “follow the sun model” with work as a single team across the different time-zones. Key Responsibilities As a Senior member of the Index Management team, the individual will be responsible for the support/assisting of the day-to-day management of the FTSE Russell Indexes and Products. Key areas of responsibility will include: Using all available data sources, support the team in researching/analysing corporate actions and the respective impact on the FTSE Russell indexes....

Overview Class: Full-time AND Permanent   Legal Entity: StoneX Financial Pte. Ltd.   Report to: Head of StoneX Payments, APAC      Company Overview:   Connecting clients to markets – and talent to opportunity. With 4,500+ employees and over 300,000 commercial, institutional, payments, and retail clients, we operate from more than 70 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for progression and growth.   Business Segment Overview:   Payments : A Swift-accredited service bureau and...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Conversions Analyst What does a successful Conversions Analyst do at Fiserv? Administer high quality assistance and client service in all of their interactions with Fiserv, even when they move to another banking solution. Provide management, analysis, and consultation to existing clients during application and full bank deconversions. ****This role requires experience with Banking Operations experience and Project Management/Client...

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new...

Starling Bank is the UK’s first and leading digital bank on a mission to fix banking with more than 3,000 people in our UK offices and 4 MILLION customers in the UK! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. Now we present… Engine by Starling. Engine by Starling is Starling’s software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and over a year ago we split out as a separate business. We are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. At Engine by Starling, our technologists are at our...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Broadridge Asset Management Solutions is seeking a Senior Director, Product Manager to join our growing BAMS Product team. The Sr. Director will manage the development, implementation and support processes for asset management products, specifically solutions used by Private Debt and CLO managers.  The position requires cross functional teamwork with our sales, services, operations, technology, legal, marketing, and product groups. This includes client interactions and touch points with potential partners in fintech. The ideal candidate will have experience working for a financial or technology organization, with strong attention to detail and communication skills. Responsibilities: Responsible for leading and/or supporting several key projects...

Business Development Manager About us Insurtech Insights is a community connecting industry executives, entrepreneurs, and professionals. We are a scale-up on an exciting growth journey who help leaders evolve and create stronger businesses through people and technology. We aim to address the challenges and opportunities for Insurance and Insurance Tech. We bring together the most influential executives, investors, and entrepreneurs to share their insights on how technology will shape the future of Insurance, as well as forge long-lasting partnerships and client relationships. Watch the highlights from our most recent conference here : https://www.insurtechinsights.com/asia/ Insurtech Insights is part of United Media ( https://www.united-media.com/ ), which focuses on building large-scale industry media and conference products in sectors such as insurance, HR, private equity, retail, etc. What we offer you As one of our Global Partnership Managers, you will be a...

Strategic Partnerships Manager About us Insurtech Insights is a community connecting industry executives, entrepreneurs, and professionals. We are a scale-up on an exciting growth journey who help leaders evolve and create stronger businesses through people and technology. We aim to address the challenges and opportunities for Insurance and Insurance Tech. We bring together the most influential executives, investors, and entrepreneurs to share their insights on how technology will shape the future of Insurance, as well as forge long-lasting partnerships and client relationships. Watch the highlights from our most recent conference here : https://www.insurtechinsights.com/asia/ Insurtech Insights is part of United Media ( https://www.united-media.com/ ), which focuses on building large-scale industry media and conference products in sectors such as insurance, HR, private equity, retail, etc. What we offer you As one of our Global Partnership Managers, you will be...