Full time
CMC Markets
Oslo, Norway
The Scandinavian Client Management Team is responsible for Scandinavian client service and relationship management for all Scandinavian based clients. CMC Markets Scandinavian branch is situated in Norway in a very attractive office in central Oslo. We have a large Swedish client base and this Swedish role will predominantly be servicing our Swedish clients so the right candidate must be native in Swedish . Job Description Provide high calibre client service to ensure a positive client experience to our customers Take ownership for owning and driving an excellent client experience for our clients through all touch points in the client life-cycle. This includes: account opening, platform introduction and query management. Escalate all client issues in a timely manner to appropriate levels to ensure a consistently high level of client service Proactively respond to and manage inbound client queries professionally and efficiently as well as performing outbound client...