752 customer care associate jobs found

About Us: The FT has an uncompromising mission: delivering independent, quality information, news and services to individuals and companies around the globe. It’s the cornerstone of our reputation and the heart of our ambitions for the future. But for our people, the FT offers so much more than what we do. FT people come from all kinds of backgrounds and work across a huge range of disciplines and locations, and find empowering, warm and welcoming culture that values curiosity and rewards smart, ambitious thinking. Those who are willing to unite around our mission and live our values will find plenty to challenge, inspire and interest them. Like the audiences we serve, no two FT people are the same; but together we help our audience be better informed and understand the world around them. It’s a job that’s never mattered more, and a career that can take you anywhere you want to go.  Our commitment to diversity and inclusion in the workplace: At the FT, we give all...

About the job Unlock Your Career Potential with the Financial Times Location: Central London (Hybrid) Salary: £28,109 per annum (rising to £29,390.69 on successful completion of probationary period) + discretionary monthly bonus capped at 15%. Please note that all successful applicants will need to complete a DBS check. About us At the FT, we're on an unwavering mission to provide quality, independent information and services to individuals and businesses worldwide. To fulfil this aim, we empower our diverse and talented team. We promote a culture that values curiosity and rewards smart, ambitious thinking. Like the audiences we serve, no two FT people are the same; but together we help our audience be better informed and understand the world around them. It’s a job that’s never mattered more, and a career that can take you anywhere you want to go. Role overview This role offers an opportunity to candidates of any background to join a global...

About us The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world. In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing. Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere. Build a newsworthy career at the FT. Our commitment to diversity, equity and inclusion  We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one...

Who we are  We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing. Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you’re...

Who we are  We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing. Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you’re...

About the Role: Grade Level (for internal use): 07 The Team: Our global team is dedicated to delivering exceptional client support, helping clients make informed business decisions through our platform — with a focus on the Energy dataset. We foster a culture of respect, openness, and collaboration to ensure efficient and high-quality service. The Impact: As the face of the organization, we have a strong impact on our clients’ opinion of the quality of the company as a whole, driving product usage and revenue. As we are in direct contact with clients and understand their needs, we also have the opportunity to relay client feedback to the company, which is valuable in shaping future product releases.   Responsibilities and Impact: Primary point of contact for providing critical research and value-add knowledge to our diverse client base at various companies primarily in US, and across the globe, through calls, e-mails and chats....

Bring your technical expertise to our Customer Consulting team! Associate Solution Consultants help collect customer requirements to develop innovative solutions. We support the sales team through knowledge of customer workflows, financial markets, and technology. As an Associate Solution Consultant, you will collaborate with internal teams to address customer requirements and help achieve successful sales. Responsibilities Lead technical discussions with customers during pre-sales Collect customer-specific technical and data requirements through meetings with customers, partners, and third parties Ensure clear documentation of customer workflow and requirements Communicate detailed technical solutions to the customer Lead product demonstrations and presentations of product capabilities Run content coverage checks for data and fields Participate in building proof of concept, request for proposal responses, and the creation of works statements Coordinate...

About the Role: Grade Level (for internal use): 09 The Partner Success team has grown over the past 3 years and with growth comes opportunity. As a DRA Team Lead you will manage the day-to-day responsibilities of a team, serve within the team and serve as a mentor to their peers.  As a leader, you should maintain a high level of productivity, focus, morale and foster collaboration. This role demands a quick, agile, and strong collaborative approach with our external clients and internal teams, with a specific focus on advancing key performance indicators (KPIs). You will be expected to conduct continuous analysis and assess the team’s practices on a quarterly basis, at a minimum, to make sure operations are as efficient as possible. ​ Our Culture / Vision / Mission: At automotiveMastermind, we thrive on speed. We’re an organization in hyper-growth mode and have a face-paced culture to match. Our highly engaged teams feel passionately about both our product and our...

About the Role: Grade Level (for internal use): 11 Position Title:             Senior Associate, Legal Strategy & Operations About the role: S&P Global Energy (SPGE) is seeking a dynamic, collaborative, and knowledgeable candidate to fill the role of Senior Associate in the Legal Strategy & Operations Team, based in Brazil or Mexico.  Reporting to the Head of Legal, Strategy & Operations, this individual will provide valuable support to various aspects of the Team’s operational work, and will assist our user community by providing guidance on the tools used by the legal department such as Ironclad CLM, DocuSign eSignature, MS Office, SharePoint, and Teams. The selected candidate should strive for continuous service improvement and provide efficient and effective support to end users. They should display sound judgment when making decisions and demonstrate initiative when a situation calls for action.  The candidate will help to drive adoption of...

About the Role: Grade Level (for internal use): 08 Associate, Revenue Execution The Team: The Revenue Execution team is a key partner to the frontline Revenue team, serving as experts on renewal execution across D&R and RVS product portfolios.  We are a vibrant, global team of ambitious, client-focused professionals who thrive on collaboration, problem solving, and supporting the achievement of revenue goals. If you’re energized by partnerships and motivated to lead with impact, this is the team for you. The Impact: This role is at the heart of driving revenue within the wider Market Intelligence Revenue organization. As an Associate, Revenue Execution, you will work with multiple internal stakeholder teams and individuals to deliver successful revenue results while aligning with organizational goals. What’s in it for you: Growth opportunity: Partner with senior leadership on execution of our customer retention strategy, fostering...

About the Role: Grade Level (for internal use): 07 The Role: Application Associate, Financial Modeling (Mandarin) Grade Level: 07 (Internal Use Only) The Team: The Client Operations team is the primary touchpoint for our clients and is the “face” of the company. Going above and beyond in our service offering is where this team adds value. The Client Operations team is a powerful synergy of diverse skills, talents and cultures spread across multiple locations. We are customer-focused and result-oriented providing exposure to a wide array of products, platforms and processes globally. We nurture open and transparent communication, and a great work-life balance, with a positive work culture where team members are recognized for their work. We meet challenges head-on and work at the solution as one team. We work hard and play harder – we participate in cultural and sports events within as well as outside of the company, and also contribute back to the society through...

About the Role: Grade Level (for internal use): 10 The Team: You will be joining a highly talented core team of API Gateway Platform Engineers at S&P Global Market Intelligence.   The Impact: The team has an outstanding opportunity to advocate for and participate in building services that are resilient, optimally monitored , alerted , and self-healed by applying software engineering practices to deliver world-clas s real-time content around the globe.     What 's in it for you:   D esign & develop solutions that are highly available , scalable, fault-tolerant , reliable , and self - heal ing Provide engineering solutions for operations problems, develop smart detection capable of predicting system stress & auto-correct ing through metrics analysis and remediation strategies   Build a single pane view dashboard that provides quality...

About the Role: Grade Level (for internal use): 09 Associate Price Reporter, Energy Transition About the role   S&P Global Commodity Insights is seeking a Renewable Energy Certificates Associate Price Reporter with a specific focus on Environmental Attribute Certificates (EACs). The candidate will be responsible for market coverage, acting as an ambassador for Platts Renewable Pricing activities and publication of daily price assessments. This person will work as part of a team that produces commentaries, news and digital content, and price assessments related to their regional coverage of the Environmental Attribute Certificates markets to help customers make informed trading and risk management decisions.  The Team   The Renewables Pricing, within the Energy Transition team, analyses market activity and data, and incorporates market knowledge into developing and publishing price assessments covering a large range of associated markets. They also report on...

About the Role: Grade Level (for internal use): 09 Job Description Summary The Sales Development Representative (SDR) is a critical entry point into our commercial organization and a core component of our centralized Revenue Associate Program. Positioned at the forefront of client engagement and pipeline generation, this role blends hands-on sales experience with structured development, preparing individuals to progress into quota-bearing Sales Specialist roles. SDRs play a critical role in identifying new revenue opportunities, conducting outreach and partnering with Sales Specialists to drive upsell and cross-sell motions. Through proactive outreach, data-driven research, and strategic campaign execution, you will directly contribute to accelerating pipeline growth and expanding client relationships. This role is ideal for candidates who are ambitious, analytically minded, and looking to fast-track their career in sales within a world-leading organization. Key...

About the Role: Grade Level (for internal use): 12 322323 Associate Director, APF Municipal & Cooperative Power About the Role/The Team: S&P Global Ratings is one of the world’s leading providers of independent credit risk research and benchmarks. Within S&P Global Ratings, Americas Public Finance is an important sector of the capital markets as our credit analysis supports key funding initiatives and serves as a growth driver for many areas of the economy. If you are interested in helping to facilitate this growth while challenging yourself in a fast-paced environment, this is the right position for you. You will join a professional team of analysts that maintains a strong culture of analytical excellence and customer service in a supportive, diverse, and collegial environment.   As an Associate Director on the Municipal and Cooperative Power team, you will primarily be  responsible for leading credit analysis for public power and municipal cooperatives...

Job Description: ABOUT THE TEAM The Dow Jones events marketing team is responsible for recruiting the world’s foremost influential business and consumer audiences into our Live Journalism events. We equip ambitious professionals with the essential information and tools they need to better lead their industries, grow their businesses and advance their careers. We host highly specialized events that build on the power of our journalism, the insight of our analysis, the ambition of our audience and the continuity of community. ABOUT THE ROLE The Events Marketing Manager, Live Journalism Events will join the entrepreneurial team that delivers world-class event propositions at Dow Jones. The team creates, runs and manages successful events which convene the world’s leading C Suite executives, politicians, industry experts and vertical business communities.  As Marketing Manager, you will play a pivotal role in generating awareness, interest and demand for our...

About the Role: Grade Level (for internal use): 09 S&P Global Mobility The Role: Associate Software Engineer(Power BI) The Team: As part of the Power BI Center of Excellence within the Mobility division, our team is responsible for designing, developing, analyzing, and troubleshooting reports and dashboards in Power BI and Tableau. We also administer and manage content across multiple business intelligence platforms, including Power BI Service, Tableau Server, and AWS QuickSight. Our team collaborates closely with global customers and account partners to gather business requirements, develop data-driven solutions, and conduct walkthrough sessions. We specialize in analyzing complex, high-volume, and high-dimensional datasets from diverse sources, leveraging tools such as ETL frameworks, SQL, and Microsoft Excel to deliver actionable insights. The Impact: Deliver accurate, high-quality, and insightful visualizations that transform complex...

About the Role: Grade Level (for internal use): 07 The Role: Application Associate, Financial Modelling Grade: (relevant for internal applicants only) 07 The Location: Islamabad, PK The Team: The Financial Modeling & Client Operations teams are primary touchpoints for our clients and are the “face” of the company. Going above and beyond in our service offering is where these teams add value. The Financial Modeling team is a powerful synergy of diverse skills, talents and cultures spread across multiple locations. We are customer-focused and results-oriented providing exposure to a wide array of products, platforms and processes globally. We nurture open and transparent communication, and a great work-life balance, with a positive work culture where team members are recognized for their work. We meet challenges head-on and work for solutions as one team. We work hard and play harder – we participate in cultural and sports events within as well as...

Job Description: Building trusted markets — powered by our people. At Cboe Global Markets, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world. Cboe interns work with a variety of staff across multiple departments and have the opportunity to put their skills to work in their field of interest, while learning about Exchange technology and operations through our robust Options Institute courses. The three main foundational pillars of our internship program are: develop, educate and network. We want to ensure each of our interns receive a real-world working experience that encourages academic, professional and personal growth. Candidates should be versatile, eager and able to work in a...

About the Role: Grade Level (for internal use): 11 Please apply with your English CV. Recruiting process will be in English. The Team: The S&P Global Commercial Team LatAm is responsible for optimizing relationships and commercial outcomes with a broad set of clients in the region. We are a close-knit team and collaborate continually to brainstorm solutions that help our clients overcome their complex business challenges.  The team is competitive, sales focused, energetic, and intellectually curious. Objective: Seeking a proven and experienced sales executive to build a book of business and expand existing relationships in Colombia and Panama across all industries funding domestically or globally from the capital markets. In addition, the executive will manage and develop relationships with existing issuers, bankers, project sponsors and other intermediaries.    Responsibilities: Create a sales strategy to broaden S&P’s and BRC portfolio...

About the Role: Grade Level (for internal use): 08 S&P Global Corporate The Role: Associate, Order Management (Billing) As an Associate, Order Management (Billing Specialist), you will be responsible for processing new customer contracts/subscriptions, renewal contracts/subscriptions and revisions on existing contracts/subscriptions for proper terms, contract pricing, invoicing and correct sales policies. You will also process all customer contact revisions as requested by Sales and Finance, including all escalations to Sales, Finance, Client Services or Credit & Collections via telephone or written communication via SFDC. This position is also responsible for ensuring accurate recording of AUM (Assets Under Management) for S&P Dow Jones Indices (SPDJI). You are also expected to assist in troubleshooting all internal/external customer queries on invoices and quarterly reporting. The Business: The Associate will be collaborating with a global team...

About the Role: Grade Level (for internal use): 12 The Role:  Associate Director, Client Coverage Redistribution Licensing Team The Team:  The Americas Client Coverage team is responsible for the licensing of index data and intellectual property for S&P Dow Jones Indices. This involves establishing and building strong relationships with clients, prospecting for new index customers, and managing and expanding the commercial footprint of S&P Dow Jones Indices within their prescribed territory. S&P DJI maintains relationships with investment banks, asset managers, ETF issuers, market data consumers and redistributors, insurance companies, proprietary trading firms, exchanges, and other key market participants who rely upon our world-renowned indices, research, and commentary. The Impact:  The Associate Director in Client Coverage serves as a data vendor advocate, offering support and fostering collaboration across all S&P Dow Jones Indices products and...

Nasdaq Private Fund Solutions is looking for an engaging Fund Secondaries Operations Associate to join our growing private funds team. This role will be primarily responsible for the setup and support of liquidity events for funds within the private equity ecosystem, along with the day-to-day management of client relationships.  The ideal candidate will have1-3 years of relevant operations experience, focused on fund management, fund administration or similar experience in supporting relationships with alternative asset managers, wirehouses, or institutional investors. This position is located at the Nasdaq office in Denver.    Nasdaq Fund Secondaries is the premier provider of secondary liquidity solutions for private securities. The fund liquidity group provides innovative end-to-end solutions to enable seamless transactions for private funds and other private assets. Nasdaq operates in a fast-paced fin-tech environment that is consistently evolving, and the team is setup...

About the Role: Grade Level (for internal use): 09 The Team:  As a valuable member of the sales team, the Sales Associate's primary responsibility is to generate sales revenues within the Trade & Supply Chain business line. This role involves proactively identifying, qualifying, and closing new business opportunities. The Sales Associate will leverage their experience to effectively build user stories that meet client needs, shorten sales cycles, solve business challenges, and communicate the benefits of the S&P suite of solutions to various personas. A solid understanding of the Corporate sector is essential. Responsibilities and Impact:  Do you thrive in a dynamic environment where the work changes daily? You will support the sales team by promoting and consultatively selling a portfolio of products to current and target customers within North America across assigned sectors. You will identify key decision makers and influencers within target prospects and...