77 customer service associate jobs found in Princeton, NJ

Job Description: About Our Organization: Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Investor's Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV). About the Team: Our team has the privilege of delivering impactful experiences by helping our customers access the trusted news and business information published and produced by our...

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Senior Application Operations About your role:   As a candidate for this position, you will be focused on production and non-production technology systems. You will also lead detection and troubleshooting of issues that affect delivery of our services across multiple platforms. Your day-to-day responsibilities will include working in a fast-paced environment to develop support utilities and applications - managing STAR Backoffice batch...

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Client Training - Specialist Client Training Specialist What does a successful Client Training Specialist do?  As a Client Training Specialist at Fiserv, you will play a critical role in delivering top-notch training to our clients on our financial industry software. Your work will help clients gain a comprehensive understanding of our solutions, enhancing their operational efficiency and customer service quality. You will embody our values by...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. We’re seeking a Lead Client Support Analyst to work with our stellar team! We are looking for an upbeat, creative and customer-focused person that is looking to develop their career in a FinTech environment by joining our  Newark, NJ team. In this role, your primary focus is to support our clients with the Brokerage Processing Solution applications. You will need to add to the overall strategic direction for Business Support of our Capital Market office products. We are seeking someone who can drive client happiness and transform client benchmarking. We are made up of high-performing teams that meet in person to learn and collaborate.  This role is considered hybrid, which means you’ll be assigned to a Broadridge office and required to be in the office 2-3...

Come join the LSEG team!   We are looking for a highly driven and empathetic  Associate Customer Success Manager  to join our team. You will serve as a trusted advisor to customers across our   Quantitative Analytics   solutions to help unlock value and solve complex challenges. In this role, you'll be part of the Customer Success team delivering solutions using cloud and open-source technology, content as a service (CaaS), and analytic!   Learn more about Customer Success at LSEG . What you'll do: Act as a SME   across LSEG our quantitative analytics product suite, keeping up with industry trends and competitive landscape. Trusted Advisor : Serve as a trusted point of contact for LSEG customers throughout the customer lifecycle; Land, Adopt, Expand, Renew (LAER). KYC:   Monitor customer health, understand customer use cases, goals, workflows, challenges, and opportunities. Conduct Business Reviews:   Co-create and review success/value plans -...

Come Join the LSEG team! The New Business Sales Associate (NBS) is vital to the Sales & Marketing process and is tasked with identifying and generating sales opportunities within a set of defined target accounts for U.S. and Canada markets for the trading workflows team at LSEG. The position will be responsible for two main functions: Primarily focused around researching Target Accounts throughout the Data and Analytics organization; and performing outreach through emails, calls, and social media whilst adhering to standard methodology contact cadence motions delivered within agreed SLA’s. These motions will be supported by CRM and Sales Engagement tools! Handling inbound new logo opportunities and acting as the “account manager”.  Running point from initiation to close.  Looking for cross sell opportunities and maximizing deal values. Supporting this role, new prospects will be identified by customer analytics, predictive marketing models and proactive client...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. The Product Marketing Analyst will report to the Vice President, Head of BAMS Product Evolution. This role functions to align and support Product, Business, and Global Sales and Marketing Solutions  (GSMS) stakeholders to execute effective and data driven product go-to-market strategies that drive revenue growth and retention. This function is critical in driving consistency of Product Marketing process and collateral best practices across Broadridge Asset Management Solutions. Key Responsibilities: Go-to-market support Facilitate cross-functional meetings and partner closely with Product Management, Sales, Account Management, and Marketing stakeholders to align on key messaging, product strategy, and go-to-market plans, ensuring stakeholder...

About the Company Gemini is a global crypto and Web3 platform founded by Tyler Winklevoss and Cameron Winklevoss in 2014. Gemini offers a wide range of crypto products and services for individuals and institutions in over 70 countries. Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we help you buy, sell, and store your bitcoin and cryptocurrency.  At Gemini, our mission is to unlock the next era of financial, creative, and personal freedom. The Department: Institutional Sales In Business Development we build relationships, are on the front lines of all critical customer service issues, and help manage the customer lifecycle through pivotal stages in their Gemini journey. Whether it’s identifying new key Web3 clients  or servicing a retail customer’s needs, our goal is the same: deliver...

About the Role: Grade Level (for internal use): 08 As an Associate Software Engineer based out of our New York City Headquarters, you will join a team that is composed of highly skilled and supportive individuals, with each engineer contributing uniquely to serve our U.S.-based car dealers and manufacturers. The development team oversees and takes ownership of the entire system development life cycle.   Job Responsibilities:       Take ownership of assigned task s, both in terms of timeliness and software quality.   Develop new software, and enhance existing software, to high standards . Adhere to best practices that enhance user experience, usability, scalability, performance and security.   Learn about various components owned by the tea m and how these components fit within the overall platform.   Develop clear communication skills when interacting with all stakeholders including regular progress...

Who are we? FalconX is a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the crypto markets. Operating at the intersection of traditional finance and 
cutting-edge technology, FalconX addresses the industry's foremost challenges: Navigating the digital asset market can be complex and fragmented, with limited products and services that support trading strategies, structures, and liquidity found in conventional financial markets. As a comprehensive solution for all digital asset strategies from start to scale, FalconX operates as the connective tissue empowering clients with seamless navigation through the ever-
evolving cryptocurrency landscape. Location: New York, NY (Hybrid) We are seeking a Sr. Associate of Revenue Operations to elevate our Revenue Operations function to new heights. Over the last 2 years, the Revenue Operations function at FalconX has matured significantly. Core pillars have...

About the Role: Grade Level (for internal use): 10 What we need help with:   In this role, your primary responsibility will be to develop and implement HR strategies and programs that align with our business objectives. While your focus will be on supporting specific functional teams, you will be contributing to the development and execution of programs that benefit our global organization.  Our 2025 people strategy focuses on two priorities: career development and employee engagement. Success will require strong project and change management to deliver impactful, on-time programs that empower employees to grow and contribute meaningfully to our company goals. Proven ability to drive company and employee accountability, along with your curiosity and commitment to excellence are key factors for success in this role. What you will do: Strategic HR Planning: Partner with business leaders and employees at all levels to deliver proactive,...

About the Role: Grade Level (for internal use): 07 About the Role: The Team: The associate will be part of a dynamic team, responsible for all onboarding, data research, and processing functions on the Loan Operations Team which primarily supports ClearPar users and their system functionality needs. In this position, you will gain exposure to an exciting financial market and interact daily with our clients of varying levels of seniority.  This is an exciting opportunity to learn about finance, banking, syndicated loan market, and Software as a Services (SAAS) technology. Responsibilities and Impact: As an Associate, you are expected to support our clients and the business with operational duties and all trade support functions to ensure sufficient trade and syndicated facility data integrity. These include but are not limited to guiding clients thru our interface, creation of Primary and Secondary trades, managing closing of trades, accurate reviewing of...

About the Role: Grade Level (for internal use): 10 About the Role: We are seeking a Lead/Associate Director of Machine Learning and MLOps Engineering focused on Generative AI to join our ML team within the Data Science Center of Excellence at S&P Global. In this role, you will lead engineering activities to build production-grade generative AI solutions and play a pivotal role in implementing machine learning engineering operations to ensure seamless deployment, monitoring, and management of our machine learning models and data pipelines. The Team: You will work closely with a world-class AI and ML team comprised of experts in AI and ML modeling, MLOps engineers, data science, and data engineering. Your contributions will be critical in engineering and developing solutions for ML operations, supporting S&P’s AI-driven transformation to drive value both internally and for our customers. This role presents a unique opportunity for ML/MLOps engineers to...

About the Role: Grade Level (for internal use): 12 Job Description The Team:   The Associate Director will be responsible for managing two global teams, ensuring the successful development and delivery of web application solutions. This role involves key stakeholder management with Business Owners to understand requirements and translate them into actionable plans for the development of the end product. You will guide and mentor team members across different regions, ensuring smooth collaboration, project execution, and the delivery of high-quality web applications aligned with strategic business goals. Responsibilities and Impact: We are seeking a dynamic and experienced Full Stack Developer to lead our global development team. The Application Developer manages multiple teams, collaborating with leaders on a global scale to drive strategic development and deliver high-quality product and technology initiatives. Bringing expertise in modern frontend frameworks,...

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Senior Conversion Programmer & Analyst What does a successful Senior Conversion Engineer and Analyst do? The Account Processing Implementations Group within Fiserv is responsible for converting core systems from a financial institution to Fiserv’s DNA platform, a real-time account processing platform. The DNA platform helps financial institutions operate more efficiently, capture complete customer relationships, and adapt to changing...

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Principal Product Manager, Data Experience What does a Principal Product Manager do at Fiserv? Enterprise Biller and Receivable Solutions (EBRS) team offers a suite of consumer bill and B2B invoice presentment and omnichannel payment solutions (SnapPay, BillMatrix, CheckFreePay) for enterprise merchants and government entities to automate their workflows and leverage data to drive strategic business outcomes. We are seeking a Principal...

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Software Engineer About your role: At Fiserv, we are dedicated to transforming financial services technology to benefit our clients. As a conversion programmer on our Custom Programming Team for Wisdom Conversions, you'll play a pivotal role in helping financial institutions modernize their core systems. You’ll work on high-impact conversion and upgrade projects, collaborating with cross-functional teams to deliver tailored solutions that...

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Client Services, Professional What does a successful Client Services Professional do?     As a Client Services Professional, you are the day-to-day client experience partner for financial institution customers. You are accountable for being the first line support representative servicing all their tactical and operational inquiries related to the client’s credit card program and solution to an optimal conclusion. At Fiserv,...

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Client Technical Support Specialist What does a successful Client Technical Support Specialist do at Fiserv?   As a Client Technical Support Specialist, you will work in a dynamic, customer service-oriented environment, supporting Financial Institutions with our leading-edge products. You will respond to customer inquiries, research solutions, and solve problems for our   credit union   clients, helping them fully leverage our...

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Senior AppOps Reliability Engineer About your role: As part of the Financial Institutions Group, within the Applications Operations team, the Senior AppOps Reliability Engineer will be responsible to ensure reliability, scalability, and performance of our critical applications and infrastructure. You will play a key role in automating operations, managing incident response, and improving system performance in production environment consisting...

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Senior DevOps Engineer - Event Streaming What does a successful Senior DevOps Engineer – Event Streaming do at Fiserv? You will support enterprise solutions with event driven platforms and automation, transforming the Enterprise Data Streaming Services.  You will contribute to the engineering, automation, and operational support of Fiserv’s global (Kafka) Event Streaming Services Platform. You will assist in new application builds, scaled...

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Network Engineering Architect About your role: A qualified candidate can expect a fast paced, challenging & rewarding role in delivering a variety of Network, Security, Cloud, Virtualization, SDN & Automation technologies. Individuals are commonly involved in early conceptual assessments through POC’s. You will be an integral part of Fiserv's many transformative initiatives that will institute automated self-service solutions to...

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Problem Manager About Your Role: The Problem Manager will have a broad IT background who is detail-oriented but can also see the "big picture" from an enterprise and ITIL framework standpoint. You will be responsible for the problem management process and for managing the lifecycle of all problems using defined risk-based analysis to ensure minimal disruption to IT systems and business processes. You will transfer ITIL Problem management...

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Senior Product Designer What does a successful Senior Product Designer do at Fiserv? You will be responsible for designing the interactions between merchants and their customers - our merchant point of sale experiences, consumer payment experiences and mobile app. You will also be responsible for designing the services and software that enable small businesses to understand their data, manage their businesses and thrive. In this role, you’ll...