492 customer service associate jobs found

Job Description: About the Role: As a Customer Service Associate on our Global Customer Service team, you will utilize your can-do attitude and passion for helping people. You will be joining a recognized leader in the world of business information that is focused on its people and has a legacy for providing the highest-quality customer support in the industry. You will learn and grow from this position and use your experience to establish a career in our best-in-class multinational organization. You will report to the Customer Service Supervisor. The work hours for this position are 10 AM - 7 PM Eastern Standard Time.  About the Team: OPIS, a Dow Jones company, provides price transparency across the global fuel supply chain, including the Spot, Wholesale Rack and Retail markets. OPIS enables customers to buy and sell energy commodities with confidence with multi-platform access to accurate data, real-time news, powerful software and educational events. Our commitment to...

Job Description: The Dow Jones Customer Service (DJCS) mission is to provide great service for our customers and great experiences for our people.  Our team has the privilege of delivering impactful experiences by helping our customers access the trusted news and business information published and produced by our marquee brands including, The Wall Street Journal, Barron’s, MarketWatch, Dow Jones Factiva and Dow Jones Risk & Compliance. You will find that we are a collaborative group, focused on delivering excellence during every customer interaction. We encourage anyone who wants to join us in our mission to apply. CUSTOMER SERVICE ASSOCIATE - INTERNATIONAL Based in:  Tokyo Reports to:  Manager - International Customer Support Key Responsibilities: Provide high-level telephone and email support on Dow Jones’ suite of products and services including but not limited to The Wall Street Journal, Barron’s, and MarketWatch by answering our...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Claims Customer Service Associate - Onsite What does a successful Claims Customer Service Associate do at Fiserv? A Claims Customer Service Associate supports customer and client inquiries via email to help with online banking and bill pay functionality and processing for various financial institutions. You'll provide outbound calling to customers, clients, and third-party payees to find resolutions. This position is also responsible for...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Customer Service Associate - Onsite What does a successful Customer Service Associate do at Fiserv? A Customer Service Associate is smart, patient, technically savvy, customer focused teammate that helps support clients with financial transactions. We are looking for problem solvers, people who are willing to take the extra step to provide great service and have the knowledge to learn to troubleshoot basic issues and inquiries about electronic...

Job Description: About Our Organization: Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Investor's Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV). About the Role The Dow Jones Customer Service (DJCS) mission is to provide great service for our customers and great experiences for our people. Our team has the privilege of delivering...

Job Description: About Our Organization: Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Investor's Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV). About the Role The Dow Jones Customer Service (DJCS) mission is to provide great service for our customers and great experiences for our people. Our team has the privilege of delivering...

Job Description: About Our Organization Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Investor's Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV). About the Role The Dow Jones Customer Service (DJCS) mission is to provide great service for our customers and great experiences for our people. Our team has the privilege of delivering...

About the Role: Grade Level (for internal use): 07 The Role: Customer Care Associate Grade: (relevant for internal applicants only) 07 The Location: Islamabad, PK The Team: The Issuer Solutions Client Support Team assists our global client base with the day-to-day queries on our investor relations desktop product. You will work closely with our Client Advisors and Sales teams to ensure our clients are maximizing their use and value or our system. The data and insights available in our platform help drive decision making at the highest levels of publicly traded issuers. Our best-in-class client service team plays a critical role in ensuring a best-in-class client experience.  What you’ll work on: Becoming an expert in all of S&P Global’s corporate workflow solutions Providing outstanding first-level phone and email support for corporate clients Maintaining strong customer relationships while supporting S&P Global’s software...

End Date Thursday 30 January 2025 Salary Range £81,999 - £91,110 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary See below Job Description JOB TITLE:  Associate Director - Trade & Working Capital, Commodity Trade Finance LOCATION(S):  London HOURS:  Full Time WORKING PATTERN:  Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, in the office. About this opportunity Join our Corporate Trade and Working Capital (TWC) sales team as an Associate Director and be a part of our exciting growth. Our team is a cross-sector product team providing our Corporate Coverage clients with working capital solutions across traditional trade, open account (including receivables, payables, invoice finance and asset backed lending), structured trade and commodity finance and asset finance....

About the job Unlock Your Career Potential with the Financial Times Location: Central London (Hybrid) Salary: £28,109 per annum (rising to £29,390.69 on successful completion of probationary period) + discretionary monthly bonus capped at 15%. Please note that all successful applicants will need to complete a DBS check. About us At the FT, we're on an unwavering mission to provide quality, independent information and services to individuals and businesses worldwide. To fulfil this aim, we empower our diverse and talented team. We promote a culture that values curiosity and rewards smart, ambitious thinking. Like the audiences we serve, no two FT people are the same; but together we help our audience be better informed and understand the world around them. It’s a job that’s never mattered more, and a career that can take you anywhere you want to go. Role overview This role offers an opportunity to candidates of any background to join a global...

About the Role: Grade Level (for internal use): 12 The Role: Associate Director - Energy Scenarios The Team: This role sits in the S&P Global Commodity Insights, Energy Scenarios team.  This is a well-established team responsible for producing the integrated energy scenarios that underpins the analytics bundled under the “Carbon and Scenarios” service offering within the Energy Transition portfolio. This person will be responsible for working with their peers and seniors to manage the scenario models: one base case, and three to four alternative scenarios. This person will also support a portfolio of consulting engagements where the team produces bespoke scenarios and associated analytics for clients and support them throughout the year for their bespoke needs. The model captures energy demand, supply and trade actions under different policy landscapes over a 100+ countries along with regional aggregates and the world. The service includes the model...

About the Role: Grade Level (for internal use): 09 About the Role : Latin American Sales Specialist  The Team: You will be working in the Inside Sales, Global Intelligence & Analytics in Buenos Aires, Argentina. Our expanding Global Inside Sales team requires a highly motivated Account Executive in Buenos Aires. The successful applicant will be responsible for renewing and up selling our Maritime and Trade portfolio into accounts essentially across APMEA. This role positions the individual for outstanding career growth within S&P Global Responsibilities and Impact:   The objective of the role is to successfully manage an existing book of subscription business through regular contact and excellent customer service.  To grow the existing revenue through exploring new opportunities within an organization. Option to pursue new logo opportunities through marketing and self-generating activity. We’re looking for an Inside Sales Associate,...

ELITE supports companies by connecting them to skills, network and capital to drive their sustainable growth in the long-term. Based on a unique offer of services and solutions, ELITE combines a calendar of workshops and coaching sessions, supporting entrepreneurs and executives in upskilling and empowering their strategic plan and business opportunities. ELITE also helps guide the management teams of ELITE companies on how to fast-track their development and how to access the most suitable funding options for their growth needs, whether institutional investors, private equity, private debt or public markets, both equity and debt. The responsible person will drive the commercial expansion of standard offerings by enhancing and developing relationships with existing clients as well as acquiring new clients. Other responsibilities will be covering business development, product management and client relationship activities. Key accountabilities Strategic commercial...

About the Role: Grade Level (for internal use): 09 Years of Experience – 1-3 yeas Department overview: Global Shared Support for Bangalore Infrastructure EDM Application Support, providing Level 1 to level 1.5 Support for various Products. Global Shared Support is 24/7 365 days process, and this is required so we can Roster (24/7/365), schedule resources for all the tasks/products allocate and provide continue seamless support for different products (EDM, EDMW, Debt Domain, WSO, Thinkfolio, DeltaOne and RegOne) supported by Global Shared Support Team. Current tasks - Monitoring Servers, Monitoring Client Production environments, working on tickets, Runbooks and BAU tasks, EDM - Providing L1 and L1.5. With migration of EDM/EDMW/Debt Domain/WSO L1 and L1.5 activities (including implementation) to Bangalore Team as a Strategic location for first line support the daily BAU tasks has increased when compared to previous years. Support from Bangalore Team for...

About CMC Markets: CMC Markets is a global leader in CFD trading and share investing. Our vision is to provide the ultimate online trading experience so everyone can achieve their financial potential. Since our launch in London in 1989, we’ve expanded globally with offices across Europe and Asia Pacific. Over 1.2 million clients make 67 million trades with us every year, and we’re still growing. Why you’ll love working at CMC Markets: Growth: CMFAS (Financial Regulatory) qualification, Linkedin learning, internal opportunities, intensive training and support from the L&D team. Team: You’ll work alongside a collaborative and diverse team with supportive Team Leader that all value an amazing workplace culture. Social: We have our own in-house Culture Club that organises a bunch of activities such as: Parties, Dinners, Networking events, bowling etc. We also have social clubs where like-minded colleagues can bond over ocean swimming, fine dining or gaming etc. Perks: Day...

At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300 million people access information about the currencies that matter to them and over 225,000 people used us to send money overseas.   ABOUT THIS ROLE  We are looking for dynamic and motivated Inbound Sales Representatives to join our expanding team in El Salvador. As a Junior Associate, you will be the first point of contact for potential customers, responsible for qualifying inbound calls and creating sales opportunities. Your goal is to identify customer needs, provide information on our services, and drive sales through effective communication and relationship-building. This is a key front-line role that drives revenue...

About the Role: Grade Level (for internal use): 10 The Role: Data Associate, Land Data Analyst The Team: The North American Land team demonstrates outstanding teamwork and collaboration. Each member plays a vital role, consistently supporting one another to achieve our objectives seamlessly and efficiently. Embracing a 'Customer First' philosophy, we ensure customer satisfaction by responding promptly and effectively to their needs. Responsibilities and Impact: As a Land & Leasing expert in Canada, the Subject Matter Expert (SME) will also need expertise in databases and related technologies to: 1. Define data transformation rules to guide developers' work. 2. Ensure the quality of land and lease data through both manual and automated testing. 3. Investigate and resolve technical issues or obstacles in daily land processes. 4. Address concerns and requests from external and internal customers. 5. Learn and utilize in-house land software as needed. 6....

About the Role: Position:   Client Manager Triresolve Level:  Associate Department:  Client Relationship and Services Triresolve Reporting To:   Client Relationship and Services Team Leader Triresolve Company Overview: For OTC derivatives, our services focus on lowering costs, eliminating operational and credit risk, improving counterparty exposure management, and reducing systemic risk. triReduce reduces swap inventory and counterparty risk; triResolve reconciles OTC derivative portfolios, manages disputes, validates repository data, and automates margin management; triBalance manages cleared and bilateral counterparty risk while triCalculate measures and analyses counterparty risk.   For more information, go to trioptima.com   Role Summary: The candidate will have both a meticulous attention to detail and an understanding of financial products. Knowledge about OTC derivatives, risk and technical ability is desirable. Good written and verbal communication...

About the Role: Grade Level (for internal use): 08 The Role: As an Associate, Order Management (Billing Specialist), you will be responsible for processing new customer contracts/subscriptions, renewal contracts/subscriptions and revisions on existing contracts/subscriptions for proper terms, contract pricing, invoicing and correct sales policies. You will also process all customer contact revisions as requested by Sales and Finance, including all escalations to Sales, Finance, Client Services or Credit & Collections via telephone or written communication via SFDC. This position is also responsible for ensuring accurate recording of AUM (Assets Under Management) for S&P Dow Jones Indices (SPDJI). You are also expected to assist in troubleshooting all internal/external customer queries on invoices and quarterly reporting The Team / The Business: The Associate will be collaborating with a global team to provide world class support to clients of S&P Dow Jones...

Job Description: At Cboe, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world.  We’re building inclusive ways to support professional and personal development while strengthening the trust we’ve earned as a global market leader. Our teams are empowered to share ideas, actively pursue them and bring on a challenge. As champions of internal mobility and access to opportunity, we encourage our people to “go for it” and equip our managers with the training to coach their teams to the next level. Our Associate Resource Groups champion diversity, equity and inclusion, giving employees a safe space to network, share ideas and create opportunities. Sound like the place for you? Join us! The...

Job Description: Building trusted markets — powered by our people. At Cboe Global Markets, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world. We’re building inclusive ways to support professional and personal development while strengthening the trust we’ve earned as a global market leader. Our teams are empowered to share ideas, actively pursue them and bring on a challenge. As champions of internal mobility and access to opportunity, we encourage our people to “go for it” and equip our managers with the training to coach their teams to the next level. Our Associate Resource Groups champion diversity, equity and inclusion, giving employees a safe space to network, share ideas and create...

End Date Thursday 23 January 2025 Salary Range £39,653 - £41,740 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Please note this role is only available for colleagues residing in, or to those who hold right to work permits for Jersey. Job Description JOB TITLE: Corporate Associate Relationship Manager – Grade C LOCATION : Broad Street, Jersey Salary: £39,653 HOURS: Full Time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. The Crown Dependencies business is the fastest growing business in Lloyds Banking Group so it’s an exciting time to join and make a real difference.  About this opportunity  Our Corporate team are looking for an Associate Relationship Manager (ARM) to join our dynamic Relationship Management team in...

About the Role: Grade Level (for internal use): 07 The Role:  As an Associate, Billing Specialist you will be responsible for processing new customer contracts/subscriptions, renewal contracts/subscriptions and revisions on existing contracts/subscriptions for proper terms, contract pricing, invoicing, and correct sales policies. You will also process all customer contact revisions as requested by Sales and Finance, including all escalations to Sales, Finance, Client Services or Credit & Collections via telephone or written communication.  This position is also responsible for ensuring accurate recording of billing for S&P Global Ratings. You are also expected to assist in troubleshooting all internal/external customer queries on invoices. The Team / The Business:  The Associate will be collaborating with a global team provide world class support to clients of S&P Global Ratings. The Impact:  You will be able to contribute to the team and...

About the Company Gemini is a global crypto and Web3 platform founded by Tyler Winklevoss and Cameron Winklevoss in 2014. Gemini offers a wide range of crypto products and services for individuals and institutions in over 70 countries. Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we help you buy, sell, and store your bitcoin and cryptocurrency.  At Gemini, our mission is to unlock the next era of financial, creative, and personal freedom. In Singapore, we have a hybrid work policy. Employees are expected to work from the office part of the week. We believe our hybrid approach increases productivity through more in-person collaboration where possible. The Department: Trading Gemini is a regulated, full service crypto service provider where technology is the core of the company....