357 customer service representative jobs found

Our Vision  As one of the world’s top 10 (and rising🚀) digital asset exchanges, we provide a best- in-class experience in trading, security, and blockchain product innovation.  We aim to democratize access to the markets for all, making it possible for the most recent and promising cryptocurrency projects to be listed and traded safely and securely. Are you excited to join a decentralizing force in the world?   What you will be doing Provide online instant text consultation and answering for platform users to solve user operation problems. Provide professional product consulting services for platform users. Deal with customer complaints, provide consultation and appropriate services, appease customers, and improve quality and customer satisfaction. Record the content of customer consultation, and reflect customer needs to relevant departments to achieve product change requirements. Provide customers with system and product updates to ensure they are kept...

Our Vision  As one of the world’s top 10 (and rising🚀) digital asset exchanges, we provide a best- in-class experience in trading, security, and blockchain product innovation.  We aim to democratize access to the markets for all, making it possible for the most recent and promising cryptocurrency projects to be listed and traded safely and securely. Are you excited to join a decentralizing force in the world?   What you will be doing Provide online instant text consultation and answering for platform users to solve user operation problems. Provide professional product consulting services for platform users. Deal with customer complaints, provide consultation and appropriate services, appease customers, and improve quality and customer satisfaction. Record the content of customer consultation, and reflect customer needs to relevant departments to achieve product change requirements. Provide customers with system and product updates to ensure they are kept...

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 230 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world. About the Pioneer Talent Program  Are you an early-career professional ready to kickstart your career in the dynamic world of blockchain? Binance’s Pioneer Talent Program is designed to nurture ambitious individuals like you. The program offers full-time roles where participants will gain hands-on expertise via a...

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world. Join Binance's Customer Service team and be a part of a client-facing business function where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat,...

Foris Capital US LLC is seeking experienced FINRA Series 7 Registered Representatives to join our broker/dealer in order to grow the firm’s regulated securities business. As a member of this team, you will be the front line of the firm’s contact with customers to help them with a range of needs from simple to complex via phone, email, and chat. The successful candidate will have experience and knowledge related to equities trading, margin accounts, and options trading. Your job is not only to help our customers but to help us learn as a company from each interaction so that we can optimize our customer experience and drive more users to our products.

Our Vision  As one of the world’s top 10 (and rising🚀) digital asset exchanges, we provide a best- in-class experience in trading, security, and blockchain product innovation.  We aim to democratize access to the markets for all, making it possible for the most recent and promising cryptocurrency projects to be listed and traded safely and securely. Are you excited to join a decentralizing force in the world?    What you will be doing Provide online instant text consultation and answering for platform users to solve user operation problems. Provide professional product consulting services for platform users. Deal with customer complaints, provide consultation and appropriate services, appease customers, and improve quality and customer satisfaction. Record the content of customer consultation, and reflect customer needs to relevant departments to achieve product change requirements. Provide customers with system and product updates to ensure they are kept...

Join a leading fintech company that’s democratizing finance for all. Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood and its subsidiaries and affiliates are lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in. With growth as the top priority... The business is seeking curious, growth-minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you’re invigorated by our mission, values, and drive to change the world — we’d love to have you apply. About the team + role Robinhood's Customer Experience team is committed to providing an outstanding customer experience. In your role as an Advanced Services Representative, you will be empowered to help our...

Group Overview The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform. Founded in London in 1866, the Group operates from more than 60 offices in 27 countries.  We are 5,200 people strong.  We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist. About Parameta Solutions Parameta Solutions is the Data &...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Customer Service Specialist What does a successful Customer Service Specialist do at Fiserv? At Fiserv, a successful Customer Service Specialist is dedicated to meeting and exceeding client expectations through the delivery of excellent service. This role involves collecting outstanding debts via telephone in a call center environment, establishing rapport with merchants, and negotiating payment terms in compliance with all regulations....

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Systems Engineer (App/Ops) What does a successful Systems Engineer (App/Ops) do at Fiserv? As a member of the mid-range operations and maintenance team for the Electronic Federal Tax Payment System (EFTPS), your primary responsibility is to ensure the continuous good health of the production EFTPS applications. You will work closely with the development team to manage fixes, design, and implement application build and deployment solutions....

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Technical Operations Manager What does a successful Technical Operations Manager do at Fiserv? As the Technical Operations Manager in the Embedded Finance group, you will oversee the day-to-day operations of our embedded finance solutions, ensuring seamless integration and optimal performance. You will provide leadership in working across functional teams, driving strategic initiatives, and ensuring delivery of reliable, high performing solutions...

Why Nasdaq When you work at Nasdaq, you’re working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we’re all valued for our unique perspective. Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and effectively by centralizing data, analytics, and market intelligence. Here, we’re committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking that is vital for our business and our clients. What We Offer This is a permanent full-time...

Why Nasdaq When you work at Nasdaq, you’re working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we’re all valued for our unique perspective. Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and effectively by centralizing data, analytics, and market intelligence. Here, we’re committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking that is vital for our business and our clients. What We Offer We are looking for a...

Why Nasdaq When you work at Nasdaq, you’re working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we’re all valued for our unique perspective. Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and effectively by centralizing data, analytics, and market intelligence. Here, we’re committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking that is vital for our business and our clients. What We Offer This is a permanent full-time...

Your role at Exness: You will need to take on a business critical position that includes providing support and issue resolution by ensuring excellent service is provided across all types of communications to our existing clients. You will support our clients through live-chats and email as well as phone calls. You will: Process client requests and resolve issues via live chat, phone call, and email through the CRM system while paying attention to accuracy and detail. Escalate the issue to the appropriate specialist when needed via Salesforce or Jira. Update clients on their request statuses accordingly. Verify documents submitted by clients on an hourly basis. Prepare and interpret reports and documentation as required in the role with acceptable detail and accuracy. Understand the company's business functions and roles by attending company seminars and meeting the required assessment target. Achieve quarterly KPI targets set by the customer support manager....

External Job Description If you also believe that everyone should be able to achieve their financial potential, then you’ll love contributing to CMC Markets’ company vision of providing the ultimate trading experience. Seize the opportunity to progress your career in the fintech industry by joining a global leader in CFD trading and share investing. Grow yourself personally and professionally with a company that’s growing with you, by global expansion and product offering. As a Client Services Associate at CMC Markets, you'll play a crucial role in maintaining our 14-year streak as recipients of 'Canstar's Most Satisfied Customers' award. Based in our vibrant Chatswood office, you'll dive into the fast-paced world of financial services. You'll gain invaluable experience, develop your skills, and lay the foundation for a thriving career in the industry whilst participating in our career development pathway. Your journey begins with comprehensive training, including...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Sales Manager What does a successful SMB Sales Manager do at Fiserv? As an SMB Sales Manager, you will be at the forefront of driving our growth by managing and developing our small to medium-sized business client relationships. You will lead your team to success, ensuring our clients receive the highest level of service and innovative solutions Fiserv has to offer. Your contribution is essential in helping these businesses thrive in a...

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Senior Sales Executive Job Description What does a successful Corporate Sales Executive -Fintech do at Fiserv? Build strategic relationships with senior leaders to acquire new clients across Fiserv products and solution offerings. Use your proven track record to open new accounts and drive complex solutions sale and revenue growth in the corporate technology, industrial manufacturing, or Fintech space. You will align prospect’s vision and...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Product Analyst What does a successful Product Analyst do at Fiserv? Fiserv is a world-class data and analytics organization delivering the next generation of powerful data insights and decisioning solutions to financial institutions, fintech, consumer/business credit bureaus, government agencies and merchants.     As a successful Product Analyst, you will be the primary liaison between Fiserv and our clients for support and consultation on the...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Human Resources Operations Specialist What does a successful Human Resources Operations Specialist do at Fiserv? The Fiserv AskHR team, supports close to 40,000 #FiservProud associates globally, ensuring a positive experience from new hire onboarding through their entire journey with Fiserv. As an HR Operations Specialist you will be a part of a team that provides exceptional service and fuels an environment where associates thrive. This role...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Broadridge is hiring! We are seeking an experienced Client Service Representative to join our team in Newark NJ! We are looking for someone to be on the front lines of ensuring Broadridge's clients are effectively using our systems every single day to drive their business. The support and experience you provide to our clients is key to their success and that of Broadridge's. As a service delivery team member, you will have a significant impact on the client’s organization and their ability to do business in an efficient and timely manner. You will accomplish this impact through accurate tracking, raising issues when necessary, and timely resolution of client issues. Does this role sound like a match for you? If so, we would love to meet you. Provides...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Client Support Specialist What does a Client Support Specialist do at Fiserv? You will provide support for Merchant Services clients who utilize our services to provide credit card and payment solutions to their customers. We service our clients through a balanced focus on first call resolution and recognizing platform solutions to help our clients grow their business. We interface with our clients through phone calls, email and on-line...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Implementations Analyst What does a great Implementation Analyst do at Fiserv? A successful Implementation Analyst at Fiserv provides onboarding support to client institutions and processors, ensuring customer expectations are exceeded. You will coordinate directly with customers and multiple internal teams to understand card program setup requirements and facilitate new card program installations, conversions, and maintenance requests without...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Senior Network Engineer What does a successful Senior Network Engineer do at Fiserv? You will partner with various network product teams to provide expert level engineering and architecture on a variety of network, security, cloud, virtualization, SDN & automation technologies. You will be involved in early conceptual assessments through POC’s and will be an integral part of many transformative initiatives that will institute automated...