526 customer service specialist jobs found

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Customer Service Specialist (m/w/d) Job Description * Ihre Aufgaben Telefonischer und schriftlicher support für Kartenzahlungsterminals und ATMs Lösung von Kundenanfragen technischer & kaufmännischer Art Durchführung von Fehleranalysen Dokumentation der bearbeiteten Vorgänge Disposition Terminaltauschaufträgen   Was Sie mitbringen sollten...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Part time Customer Service Specialist Job Description * Ihre Aufgaben Telefonischer und schriftlicher support für Kartenzahlungsterminals und ATMs Lösung von Kundenanfragen technischer & kaufmännischer Art Durchführung von Fehleranalysen Dokumentation der bearbeiteten Vorgänge Disposition Terminaltauschaufträgen   Was Sie mitbringen sollten...

Overview Join StoneX Bullion GmbH – A Global Leader in Precious Metals   StoneX Bullion GmbH, part of a Fortune 100, Nasdaq-listed company , is one of Europe’s largest online precious metals traders. We specialize in gold, silver, platinum, and palladium, serving customers worldwide with high-quality products and outstanding service. As a company built on strong values of integrity, customer focus, and excellence , we offer a dynamic and international work environment where innovation and collaboration thrive.   Retail : Empower individual investors – and yourself – in the world of retail through a range of different financial products rooted in innovation and market intelligence. From FX and CFDs to precious metals, master an exciting world of wealth management tools.   Position Purpose: As a Customer Engangement Manager, you will be a trusted point of contact for our customers, ensuring they receive expert guidance and a seamless...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Customer Service Specialist What does a successful Customer Service Specialist do at Fiserv? At Fiserv, a successful Customer Service Specialist is dedicated to meeting and exceeding client expectations through the delivery of excellent service. This role involves collecting outstanding debts via telephone in a call center environment, establishing rapport with merchants, and negotiating payment terms in compliance with all regulations....

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Customer Service Specialist (m/w/d) Job Description * Ihre Aufgaben Telefonischer und schriftlicher support für Kartenzahlungsterminals und ATMs Lösung von Kundenanfragen technischer & kaufmännischer Art Durchführung von Fehleranalysen Dokumentation der bearbeiteten Vorgänge Disposition Terminaltauschaufträgen   Was Sie mitbringen sollten...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Merchant Services Customer Support Specialist What does a successful Merchant Services Customer Support Specialist do at Fiserv? A successful Merchant Services Customer Support Specialist ensures smooth and efficient resolution of inquiries and issues from Wells Fargo Bankers, Business Sales Consultants, Account Managers, and Merchants. This role is essential in maintaining high levels of customer satisfaction and retention through exceptional...

Who We Are:  At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.   OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.   Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.   OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. What You'll Be Doing: Handle customer API-related inquiries through ticketing...

Who We Are:  At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.   OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.   Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.   OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. What You'll Be Doing: 1. Project Management & Implementation Lead...

The Data Visualization Specialist is a member of the Analytics Capabilities and Practices team that will focus in building advanced analytical capabilities including data science, predictive modelling, dashboarding, and data stewardship. This team will be forward-looking in identifying analytics trends, emerging tools & practices to ensure we have the skills and capabilities we need, to support D&A Customer Operations now and in the future. Responsibilities: Reporting and Business Intelligence expert experience Experience in building Dashboards. Familiarity with testing web applications, user interfaces, and cross-browser compatibility. Participate in agile ceremonies like daily stand-ups, sprint planning, and retrospective meetings. Communicate effectively with team members and partners regarding testing progress and results. Continuously update and improve report testing documentation and knowledge base. Provide feedback and suggestions for product...

Developer Enablement Specialist Role Profile Are you passionate about making developers' lives easier, faster, and more fulfilling? Do you dream of streamlining workflows, squashing bugs, and fuelling innovation? We are on a mission to supercharge our engineering culture by building a world-class Developer community that is the envy of the industry! In this role, you will be joining us in the Developer Success Team as a Developer Enablement Specialist . This team serves as a front door to the Engineering Excellence & Productivity engineers, operations teams, and compliance teams with the key focus of enabling our DevOps teams accelerate new software or new features to production. Some key activities include: Ensuring all central requirements and changes are supported via aligned EXP squads. Using our EXP squads, the team will either explicitly implement the technical change required or lead CT coordinated efforts where there are multiple capability...

To sell the LSEG Workspace platform to the front, middle, and back office of financial and corporate institutions.  The position will develop existing account relationships, cultivate new business, and cross- and up-sell other LSEG products and services.  Subsequently, expanding the LSEG Fixed Income and Equities communities covering rates, credit, exchange traded, and over-the-counter instruments. Essential Day to Day Responsibilities: Drive community adoption of the LSEG Workspace platform in the Fixed Income and Equities marketspace in the US & Canada - leading to sustained, consistent sales of recurring revenue to achieve annual sales target. Proactively work to develop and execute sales strategies for accounts, such as to introduce new value workflow propositions including competitive displacement programs at new and existing accounts in collaboration with Account Managers.  Target and drive large scale enterprise-wide renewals and new opportunities related to...

What we do LSEG is a leading global financial markets infrastructure and data provider that operates connected businesses to serve customers across the entire financial markets value chain. With capabilities in data, indices and analytics, capital formation, trade execution, clearing and risk management, we operate at the heart of the world’s financial ecosystem and enable the sustainable growth and stability of our customers and their communities. Together, our five business divisions –  Data and Analytics, FTSE Russell, Risk Intelligence,   Capital Markets  and  Post Trade  – offer customers seamless access to global financial markets, across the trading lifecycle. LSEG is headquartered in London and has a major presence throughout Europe, the Americas, Asia Pacific and emerging markets. Opportunity As part of the global Order Management strategy, and aligned with the wider LSEG Customer Operations strategy, we are building an Order Management Specialist...

The Sales Order Specialist generates quotes and enters order information into relevant systems, supporting the quote to billing processes. They also consistently enhance customer experience through improving timeliness in service delivery by achieving the guaranteed average turnaround time, based on agreed product/process and reducing the resolution time with agreed quality for sophisticated requests and specialty accounts (may include implementation of Service Level Agreement). The successful candidate is responsible for the order process for a designated group of customers or a designated geographical area; meeting requirements in an accurate and timely manner, providing expertise to internal and external customers in all related matters, thereby delivering customer satisfaction whilst ensuring that the company's goals and objectives are met. Responsibilities: Responsible for the implementation of the entire order to billing process and for providing ongoing order...

LSEG is a leading global financial infrastructure and data provider. We play a vital social and economic role in the world's financial system. Come join the LSEG team! Role Summary: Relationship and sales coverage of all our Clearing Members in the US. The Clearing Broker community is a significant component to the LCH revenue base.  Connectivity with all key partners up to the highest seniority level is paramount to ensure collaborative and effective engagement, service delivery and account/revenue growth. Given the strategic significance of this role and responsibilities the business requires a highly skilled, experience salesperson! Role Responsibilities This role sits in the LSEG Post Trade Sales area Specifically, this role requires managing relationships of Post Trade Global Clearing Broker (or Global Prime Services) accounts up to the most senior levels to ensure account/revenue growth and retention, effective service delivery, and new product...

Systems Engineer JOB DESCRIPTION ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 65 countries across EMEA, North...

Position Summary We are looking to recruit a Legal Counsel with a proven track record of client service and a practical, problem-solving approach to support our businesses across the Americas, based in Fort Mill, S.C. or Allen, TX! The candidate needs to be a hands-on, commercial contracts lawyer and will provide specialist and strategic legal advice for all aspects of the Group’s Data & Analytics Division! Role Responsibilities Providing a wide range of legal advice and support to the sales, proposition and leadership teams in the Americas. Reviewing, drafting, revising and negotiating agreements with customers, vendors, partners and other third parties, including data licenses, software and intellectual property licenses, strategic partnerships, master agreements, and other complex commercial agreements. Advising on legal issues related to the collection, usage and licensing of content/data/news from multiple sources. Researching and responding to...

The Sales Order Specialist generates quotes and enters order information into relevant systems, supporting the quote to billing processes. They also consistently enhance customer experience through improving timeliness in service delivery by achieving the guaranteed average turnaround time, based on agreed product/process and reducing the resolution time with agreed quality for sophisticated requests and specialty accounts (may include implementation of Service Level Agreement). The successful candidate is responsible for the order process for a designated group of customers or a designated geographical area; meeting requirements in an accurate and timely manner, providing expertise to internal and external customers in all related matters, thereby delivering customer satisfaction whilst ensuring that the company's goals and objectives are met. Responsibilities: Responsible for the implementation of the entire order to billing process and for providing ongoing order...

WE ARE LOOKING FOR A NEW COLLEAGUE: Sales Order Specialist YOU AND YOUR TEAM You will join the Order Management division of the Customer Operations organization with around 75 colleagues based in Gdynia. Altogether our major responsibility is to provide administrational support to our client-facing teams (usually these are Account Managers from the Sales department). As Order Management Specialists we cooperate with a number of internal teams and sometimes we also directly support external clients. WHY IS THIS JOB IMPORTANT? As a Sales Order Specialist you will facilitate all administrative processes to assure that our client signs the proper contract, receives access to use our products and is correctly billed. We call our service “order to cash” because we manage the series of tasks that need to be processed from the moment the client puts an order till the invoice is paid. SOME OF THE DAILY TASKS YOU WILL PERFORM: Preparing contracts for clients...

WE ARE LOOKING FOR A NEW TEAM MEMBER! JOIN US! Our successful, diverse team in CEEMA - CEE, CIS and MEA has an open Credit Controller position to join us located in Poland/India. The Credit Controller will handle a portfolio of accounts within Middle East.  The credit controller will work closely with different groups across the organization from sales, client administrations, finance to technical support to drive debt collection efforts and have overall responsibility for minimizing debtor’s position in line with targets.  Responsibilities include ensuring compliance with credit control policies and procedures within the region; developing a regional strategy to effectively collaborate with Customer Administration, ensuring communication with local sales and account management teams to guarantee good relationships with clients. Working days Sunday to Thursday to accommodate Middle East work week. Key Responsibilities Cash collection on a defined book of business Able to...

The DSM Operations team provides the centralised function for the maintenance of key trading services and reference data databases.  The team spans both the LSE (Equities, Fixed Income and Tradable Funds) and Turquoise venues (part of the London Stock Exchange Group) acting as a first point of contact for customers (both issuers and member firms). The team co-ordinates the production and dissemination of communications to customers and key organisations including Euroclear UK & Ireland, Central Counter Parties, UKLA (United Kingdom Listing Authority) and FTSE Russell. DSM Operations comprises of five functions – Admissions, Controls, LSE Live Service Operations, Corporate Actions and Turquoise Operations – and manages close operational relationships, internally and externally. Team Description: The Turquoise Operations team is responsible for the enrichment and migration of data to the trading platform in order to facilitate trading across the Turquoise venues,...