1539 customer service team member jobs found

We are a leading digital bank on a mission to disrupt the banking industry. We've built an app with smart money management tools to help our customers live a healthier financial life. Our customer service department is at the core of our success. As the point of contact for our customers, being able to respond to their needs in an efficient and timely manner is what helps set us apart from the competition. As our customer numbers continue to grow, so does our need to hire fantastic people to serve them. Our Customer Service Team Members are our greatest asset - representing Starling to the people that rely on us to help manage their financial lives. We don’t silo you into one particular area, so the queries you deal with will be wide ranging, from the simple to the complex. You will deal with inbound calls, online chat, social media and emails, offering a varied yet challenging role! Here at Starling we truly put our customers first, we’re different from other contact centres...

Blackstone is the world’s largest alternative asset manager. We seek to create positive economic impact and long-term value for our investors, the companies we invest in, and the communities in which we work. We do this by using extraordinary people and flexible capital to help companies solve problems. Our $1.1 trillion in assets under management include investment vehicles focused on private equity, real estate, public debt and equity, infrastructure, life sciences, growth equity, opportunistic, non-investment grade credit, real assets and secondary funds, all on a global basis. Further information is available at www.blackstone.com . Follow @blackstone on  LinkedIn ,  X , and  Instagram . Business Description: Blackstone Technology & Innovations (BXTI) is the technology team at the core of each of Blackstone’s businesses and new growth initiatives. Serving both internal and external clients, we work to build the next generation of systems...

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time. We are about giving customers a new way to spend, save and manage their money while taking better care of the planet which has seen us become a multi-award winning bank that now employs over 2800 across five offices in London, Cardiff, Dublin, Southampton, and Manchester. Our journey started in 2014, and since then we have surpassed 3.5 million accounts (and four account types!) with 350,000 business customers. We are a fully licensed UK bank but at the heart, we are a tech first company, enabling our platform to deliver brilliant products. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to...

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time. We are about giving customers a new way to spend, save and manage their money while taking better care of the planet which has seen us become a multi-award winning bank that now employs over 2800 across five offices in London, Cardiff, Dublin, Southampton, and Manchester. Our journey started in 2014, and since then we have surpassed 3.5 million accounts (and four account types!) with 350,000 business customers. We are a fully licensed UK bank but at the heart, we are a tech first company, enabling our platform to deliver brilliant products. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to...

About the Role: Grade Level (for internal use): 11 The Structured Finance (SF) team is responsible for a vast portfolio of criteria and models spanning ABS, RMBS, CMBS and Structured Credit (including CLO’s). The criteria and models that the group develops and maintains help global analysts produce independent credit ratings covering Structured Finance securitizations.  The team is focused on producing timely, insightful, and innovative analysis and research of the highest quality that grows our relevance in the market. As a Methodology SME, you will be embedded within the SF team and work closely with the Model and Criteria SMEs, who are responsible for developing, maintaining, and delivering a growing portfolio of cutting-edge quantitative tools, Models and analysis that enable analysts to continually produce high quality and transparent credit analysis.  This is an excellent opportunity to join S&P Global as we transform our infrastructure and deliver cloud-based...

Job Description: About the Role: As a member of OPIS Oil Markets news team, you will be responsible for covering breaking news focused on midstream & downstream markets and developments that could affect prices and supply. You will participate in daily team coverage of NYMEX crude oil and refined products futures. You will also write industry trend and analysis stories. You will report to the OPIS News Director. This is a remote role, but proximity to the Houston area is preferred. About the Team: OPIS, a Dow Jones company, provides price transparency across the global fuel supply chain, including the Spot, Wholesale Rack and Retail markets. OPIS enables customers to buy and sell energy commodities with confidence with multi-platform access to accurate data, real-time news, powerful software and educational events. Our commitment to reliability is reinforced by personalized customer service and constant innovation. OPIS listens to what the energy...

This is a high-profile role for technical operations candidates to join a Managed Service (MS) and Cloud within a major software house. The right candidate will be a member of the growing Cloud Ops Team with key responsibilities in service engagement with our Cloud hosting clients.   The ideal candidate must be conversant with operational Unix commands and procedures around the management of a secure data network, the physical servers and environments will not be at our site and will be physically managed by third parties, we are responsible for managing some of the infrastructure components as well as all of our applications running at those sites.   We are looking for bright, articulate candidates with strong drive and capability to learn and expand their current knowledge. Working as a team covering up to 24x7 hours the candidates must exhibit a high degree of professionalism including the ability to escalate when needed, a desire to provide high customer...

Your role at Exness: A member of the specialized client-facing department focussed on delivering exceptional customer service to high value client segments, ensuring they receive prompt, efficient and effective support, as well as retention of high value clients through a value-driven relationship-based approach. As a key front-line function within the company's growth strategy, Client Relationship Manager supports mass-retail customers by achieving desired outcomes by providing support and guidance on the client user journey. You will: Qualify and onboard existing clients to the premier / high value program. Establish, develop and maintain business relationships with current and prospective customers to generate new business for Company’ products/services. Educate clients on Company’ platforms and websites, proactively offering new tools and features to clients. Participate in related industry & partners events and this will take in the form of expos,...

About us: LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a...

About us: LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through...

About Us:   LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America,...

The DSM Operations team provides the centralised function for the maintenance of key trading services and reference data databases.  The team spans both the LSE (Equities, Fixed Income and Tradable Funds) and Turquoise venues (part of the London Stock Exchange Group) acting as a first point of contact for customers (both issuers and member firms). The team co-ordinates the production and dissemination of communications to customers and key organisations including Euroclear UK & Ireland, Central Counter Parties, UKLA (United Kingdom Listing Authority) and FTSE Russell. DSM Operations comprises of five functions – Admissions, Controls, LSE Live Service Operations, Corporate Actions and Turquoise Operations – and manages close operational relationships, internally and externally. Team Description: The Turquoise Operations team is responsible for the enrichment and migration of data to the trading platform in order to facilitate trading across the Turquoise venues,...

Job Summary We are seeking a highly skilled Principal DevOps Software Engineer for LSEG’s Real Time data distribution system in the Real Time Core team. The successful candidate will combine strong technical and collaboration skills in a demanding and dynamic environment. You will work directly with your team and with groups across the organisation to ensure the best service for our client base. You will be a member of a multi-skilled team building and maintaining components for our market leading Elektron system. We strive for our engineers to work within agile teams that emphasize standard process and believe quality is everyone’s responsibility. They bring an enthusiastic attitude whilst making sure they share their knowledge while removing constraints. Key Responsibilities: Engaging with the product owner, team lead, architects and other members of the global team you'll help build world-class solutions to address our customer needs. Manages own workload and...

End Date Wednesday 30 July 2025 Salary Range £39,825 - £44,250 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked, Hybrid Working, Job Share Job Description Summary The Cardnet Growth team is responsible for preventing customer attrition and identifying additional client needs to support our existing customer base. Job Description JOB TITLE : Client Growth Associate SALARY:   £39,825 - £44,250 LOCATION : Basildon or Leeds HOURS : Full time WORKING PATTERN : Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Are you an enthusiastic and hardworking individual with a passion for helping businesses grow? We're looking for dynamic Client Growth Associates to join our Basildon and Leeds offices. As a key member of Cardnet’s Growth Team, you'll play a pivotal role in...

End Date Wednesday 30 July 2025 Salary Range £51,777 - £57,530 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked, Hybrid Working, Job Share Job Description Summary The Cardnet Growth team is responsible for preventing customer attrition and identifying additional client needs to support our existing customer base. Job Description JOB TITLE : Client Growth Relationship Manager SALARY:   £51,777- £57,530 LOCATION : Basildon or Leeds HOURS : Full time WORKING PATTERN : Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Do you have relationship management and telesales experience within the financial services? What about knowledge of card acquiring, payments, and data solutions? We're looking for a dynamic Client Growth Relationship Manager to join our Basildon...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Advisor, Business Systems Analysis What does a successful Oracle E-Bis SCM Consultant do at Fiserv? As an Oracle Sr Application Analyst, you are the first point of contact to support all Oracle E- Business Suite users. You will be primarily involved in the Functional team of Payment Acceptance Billing Platform serving in EMEA built on Oracle EBS technology platform. You will closely work with peer BAs, SMEs on highly complex projects, BAU...

About the Company Gemini is a global crypto and Web3 platform founded by Tyler Winklevoss and Cameron Winklevoss in 2014. Gemini offers a wide range of crypto products and services for individuals and institutions in over 70 countries. Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we help you buy, sell, and store your bitcoin and cryptocurrency.  At Gemini, our mission is to unlock the next era of financial, creative, and personal freedom. The Department: Institutional Sales At Gemini, we are building crypto products that are simple, elegant and secure in order to unlock the next era of financial freedom. Within Gemini Institutional, we build relationships, manage the customer lifecycle through pivotal stages in their Gemini journey, and are on the front line of all critical customer...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. This role is for a key member of a growing Strategic Sourcing and Real Estate organization.  Strategic thinking and strong analytical, reporting and communication skills are necessary to develop, manage and deliver a reporting and analytics function that both informs executive management and drives strategic decisions for the company.  This role is responsible for growing an analytics function and a top-level reporting practice withing Broadridge, while managing the data management platforms and related processes, for all buy-side contracts and property leases. The leader stepping into this role will participate in key projects, including category planning, system implementations and performance reporting.   Key stakeholders will be global and at all levels of...

Jump Trading Group is committed to world class research. We empower exceptional talents in Mathematics, Physics, and Computer Science to seek scientific boundaries, push through them, and apply cutting edge research to global financial markets. Our culture is unique.   As an Office Coordinator, you will serve as an integral member of the Workplace Experience & Tech Services team ensuring the seamless operation of administrative functions and enhancing the employee experience in our Amsterdam office. This role encompasses a wide array of responsibilities focused on maintaining organizational efficiency, managing front desk operations, and supporting Tech Services with basic trouble shooting tasks and desk set ups. Workplace Services Responsibilities:  Overseeing the day-to-day operations of the Amsterdam Reception desk, including managing incoming and outgoing activity such as guests, interviews, deliveries, phone calls etc Lead conference room scheduling,...

Your role at Exness: The Quality Assurance Specialist is responsible for assuring the quality of all client facing communications. This includes audits of client and chatbot transactions, text, audio and video communications on the help centre and/or service centre. It also includes evaluation of CSAT survey feedback. This role is responsible for reporting on quality compliance, identifying root causes , making recommendations for improvement and developing improvement action plans. You will: Responsible for monitoring the transactions of our client-facing commercial employees through their call conversations with clients. Provide coaching and feedback sessions on a weekly/bi-weekly/monthly intervals for our Commercial employees. Conduct Audit-the-auditor for the monitorings done by Team Leaders for Customer Support and provide feedback on how to improve. Conduct monitoring for the Chatbot to ensure the veracity of the details provided. Provide insights on what we...

Overview   We are looking for a Senior Project Manager who will lead Delivery and of the EUC Developer Desktop program and lead the user migration from current state future state ‘as a service’ offerings.         Strong alignment with the central PMO, Risk and COO offices to ensure adherence to LSEG Governance, Change and Standards governance. Ownership of Programme Financials, Risks and delivery metrics.  Accountable for driving compliance to I&C and enterprise policies and standards.   Main Responsibilities   Actively Leads all phases of the technical transformation project (s) within the designated area Full accountability for Governance and Reporting, Resourcing against scope and budget Working alongside Finance to jointly own and be accountable for financial and budgetary planning and compliance as well as delivery against Integration Alignment targets. Proactivity handles risk and change, both programme and operational...

VIRTU As a leading financial technology firm, we leverage cutting-edge technology to deliver liquidity to global markets as well as innovative, transparent trading solutions and industry standard-setting analytics tools to our clients. As a market maker, Virtu provides deep liquidity that helps to create more efficient markets around the world. Our market structure expertise, broad diversification, and execution technology enables us to provide competitive bids and offers in over 19,000 securities, at over 235 venues, in 36 countries worldwide.  THE ROLE Virtu is currently seeking a Triton Coverage Specialist in London for our global Triton Product Suite . The role will principally involve acting in a software support and account management capacity to buy-side Triton Suite client users along with managing training and educating them on functionality and working on new requirements with the Product Management team. The candidate will also be involved in supporting the...

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Senior AppOps Reliability Engineer About your role: As part of the Financial Institutions Group, within the Applications Operations team, the Senior AppOps Reliability Engineer will be responsible to ensure reliability, scalability, and performance of our critical applications and infrastructure. You will play a key role in automating operations, managing incident response, and improving system performance in production environment consisting...