2600 customer success manager jobs found

Are you ready to be part of a dynamic and innovative company that's revolutionizing Financial Crime Management? At Nasdaq Verafin , we're not just industry leaders; we're trailblazers in providing cutting-edge , cloud-based solutions for financial institutions. We’re creating the world’s most effective financial crime fighting network!        We're seeking a talented Customer Success Manager to join our team. In this role, you'll you will work as a consultative partner to Nasdaq Verafin customers, providing excellent customer experience and building rapport with key contacts. You will help to identify new adoption opp ortunities, understand the customer's key priorities, and implement strategies for success to ensure we are working towards common goals. As a liaison between the customer and Nasdaq Verafin , you will serve as an internal customer advocate .         What You'll Do:...

An Associate Customer Success Manager (CSM) connects our clients to LSEG’ s investment solutions, including desktop, analytics, and feeds. The ACSM plays a vital role in ensuring that our customers fully leverage the value of LSEG by discovering and implementing workflow solutions while continuously providing mentorship throughout the customer journey. This is a post-sales role which drives commercial value creation through adoption of all LSEG solutions purchased by the customer to achieve revenue retention and customer engagement. The ACSM is a key role in improving customer experience by applying a network of experts across LSEG and ensuring customers’ business objectives are achieved though full utilization of solutions into the daily workflow of end-users. The scope includes engaging with customer in the investment and advisory space and identification of opportunities (cross sell, up sell) that are passed through to sales and account management. Equal parts trusted...

Are you passionate about Customer Success? LSEG is a globally recognized company with and equally recognized reputation that is currently seeking an upbeat and driven candidate to fill a Customer Success Manager role in the real-time space, based in Singapore. This role is open to all candidates with attractive remuneration and commission possibilities. All applications will be considered with an equal opportunity focus, with a view to joining this high performance team, with incredible scope for advancement and opportunities to learn and grow. Key focus areas of the role are as follows: Build and implement strategies and plans for our Financial Markets account base to drive revenue retention, adoption of our services and client engagement. Deliver highly engaging customized workflow-based customer engagements and provide thought leadership in order to strengthen customer relationships. Build deep relationships with key customer partners to drive engagement strategy, build...

The Associate Customer Success Managers (CSMs) connect our clients to LSEG's portfolio of products and solutions. This specialist plays a vital role in ensuring our customers unleash the full power of LSEG by discovering and implementing workflow capabilities while continuously providing scalable yet adaptable mentorship throughout the customer’s journey. In a role that is comprised of relationship management, education, and deep functional expertise, CSMs are responsible for successful adoption and expansion of our capabilities within their assigned accounts. By redefining our client’s business through user adoption of our suite of solutions, the CSM builds the conditions for efficient renewal and upsell growth in partnership with their peers in Account Management. Responsibilities: Builds knowledge in specialism and understanding of relevant industry and market trends. Builds an understanding of customer engagement and metrics to supervise customer...

Customer Success Managers connect our most strategic clients to LSEG Data & Feeds solutions. This specialist plays a meaningful role in ensuring our customers extract the full power of LSEG by discovering and implementing workflow solutions while providing guidance throughout the customer’s journey.  The role is responsible for successful adoption and expansion of the LSEG within their accounts. Equal parts trusted adviser and roadmap architect, the CSM collaboratively engages with key business decision makers, assists in reducing competitive risk, and finds opportunities in their accounts. Through increasing customer satisfaction and adoption, create the conditions for optimal renewal and upsell growth potential. Role Overview: ·   Clearly define business outcomes and success plans to gain and track customer objectives, milestones, risks, and success metrics. ·   Educate customers on how to use our enterprise platforms, content, and...

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new...

This role is comprised of relationship management, client education and deep expertise of trading workflows. You will manage a portfolio of buy-side accounts, with responsibilities for successful adoption, retention and expansion of our OEMS solutions. We are looking for a highly driven and enthusiastic professional to join our Customer Success Team specialized in Execution and Order Management. You will serve as a trusted advisor to asset managers and trading in North America, helping them use our products to navigate the electronification of financial markets, meet regulatory requirements and run their Sales & Trading business.   Role Overview: Act as subject matter expert for LSEG’s Order and Execution Management Solutions (OEMS), with the main products being TORA, REDI, AlphaDesk and Autex Trade Route. Own the customer engagement for a portfolio of buyside accounts: contact users, build relationships, provide thought leadership and ultimately drive adoption of our...

Who we are  We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing. Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you’re...

About the Role: Grade Level (for internal use): 10 The Role:  Customer Success Manager, Greater China The Location: Hong Kong The Role: This position serves and supports business growth and customer retention, specifically in customer success, ensuring that the customer receives maximum value and benefit from our products and services. The position is also responsible for serving as a knowledgeable resource to other business associates and customers in the areas of industry, best practices, and product usage. The Team:  The Asia Pacific Customer Success Team is a highly motivated and cohesive team that is forward-looking and collaborative in serving customers. Colleagues, Prospects and Customers appreciate the efforts of the team in being able to demonstrate values using Commodity Insights services and this forms a positive reinforcement of the contributions that each individual delivers. The Impact: The Customer Success Manager will act as a...

Role Overview: As a Customer Success Manager (CSM) you connect clients to our products providing guidance throughout the customer’s lifecycle and creating the conditions for optimal contract renewal and growth. In a role that is comprised of relationship management, education, and workflow expertise, the CSM serves as a trusted advisor to customers, managing a portfolio of financial institutions that have subscribed to LSEG Analytics, a fast-growing business at LSEG focused on transforming market data into actionable and AI-powered insights. What you'll do: Develop as a subject matter expert across a selection of LSEG’s Analytics Solutions , specifically the Yield Book product suite, guiding clients to maximize their subscriptions. You’ll drive adoption of financial analytics and reporting tools that our clients have purchased for portfolio management and security valuations, risk management and regulatory reporting as well as historical and time series sensitivity...

About the Role: Grade Level (for internal use): 11 The Team : The Polk Automotive Solutions Customer Success Team is a dynamic, solutions-oriented team of account management and product enablement professionals. We help our clients achieve their goals through the power of our data, our technology and our expertise to provide scalable, profitable solutions that drive actionable and sustainable results and insights. The PAS Customer Success Team is that of true sales enablement. We remove barriers to product fulfillment and actively assist Sales in the discovery process to help clients articulate their goals and provide solutions that utilize Polk data. We provide frictionless facilitation to deliver successful, valuable outcomes and results. We are excited to announce the role of Customer Success Manager Lead. This position will oversee a team dedicated to supporting Automotive OEM/Agency and Retail customers, as well as Platform Partners. Reporting directly to the...

About the Role: Grade Level (for internal use): 10 The Team : The Polk Automotive Solutions Customer Success Team is a dynamic, solutions-oriented team of account management and product enablement professionals. We help our clients achieve their goals through the power of our data, our technology and our expertise to provide scalable, profitable solutions that drive actionable and sustainable results and insights. The PAS Customer Success Team is that of true sales enablement. We remove barriers to product fulfillment and actively assist Sales in the discovery process to help clients articulate their goals and provide solutions that utilize Polk data. We provide frictionless facilitation to deliver successful, valuable outcomes and results. We are excited to announce the role of Senior Customer Success Manager. This position will oversee customer success initiatives for our Automotive OEM, Agency, and Retail clients in the region. The role will report directly to...

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new...

About the Role: Grade Level (for internal use): 09 The Team: It’s a dynamic global team, where the work changes daily.  You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level.  This team will develop and execute data driven processes to deliver world class customer experience.  Your role may focus on migration, onboarding or global strategic accounts.   Responsibilities and Impact:   Your interactions with the client will reaffirm and strengthen the organization’s relationship with existing accounts and their decision to work with S&P Market Intelligence.  Through delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this role will educate and spread awareness within our client base about S&P Global...

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new...

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new...

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new...

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no...

We are seeking a Senior Manager, Digital Customer Success to lead and develop teams of Customer Success Managers (CSMs) within their designated region. This leader will lead all aspects of the performance and development of CSM teams within their region, ensuring they deliver outstanding client experiences and drive growth through technology-enhanced strategies. You will work closely across the Sales and Account Management organization to execute on regional initiatives within global strategies and objectives. Key Responsibilities: 1. Leadership & Team Management: Team Leadership: Lead and mentor a team of Customer Success Frontline Leaders within our Digital CSM Hubs. Cultivate a high-performance culture focused on customer success, DEI, and continuous improvement. Manager Development: Guide and support the Customer Success Leaders, setting clear performance objectives and providing regular feedback and coaching.  Conduct regular performance evaluations and...

We are seeking a Senior Manager, Digital Customer Success to lead and develop teams of Customer Success Managers (CSMs) within their designated region. This leader will lead all aspects of the performance and development of CSM teams within their region, ensuring they deliver outstanding client experiences and drive growth through technology-enhanced strategies. You will work closely across the Sales and Account Management organization to execute on regional initiatives within global strategies and objectives. Key Responsibilities: 1. Leadership & Team Management: Team Leadership: Lead and mentor a team of Customer Success Frontline Leaders within our Digital CSM Hubs. Cultivate a high-performance culture focused on customer success, DEI, and continuous improvement. Manager Development: Guide and support the Customer Success Leaders, setting clear performance objectives and providing regular feedback and coaching.  Conduct regular performance evaluations and...

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.  If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: The Customer Success Senior Manager plays a key role within the Ripple Payments organization, driving revenue and product adoption across Ripple's customer base. The CSSM will focus on deepening customer relationships by scaling their payments volume with existing partners, connecting to additional qualified receivers, and upselling / cross-selling new...

Part of LSEG’s strategy to deliver a differentiated customer experience relies on building a full suite of digital user journeys to accelerate value delivery, to alleviate Customer Success Manager capacity to focus on higher value customer activities, and to unify our efforts across teams to ensure a singular customer focus is at the core of everything we do. If you have innate curiosity for creatively solving customer problems at-scale, this could be an exciting role for you!      Role Overview   You will be responsible for the end-to-end design, implementation, and optimization of digital journeys to improve the customer experience to one of our core business es . This pivotal role requires deep focus on users’ desired outcomes, requiring you to define success metrics, analyze data, and drive continuous improvement of the digital journeys. Teamwork is fundamental to success in this role as you will partner closely with a variety of people...

Who we are  We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing. Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you’re...

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new...