Full time
Exness
South East Asia
With over 2,100 employees of more than 100 nationalities, Exness is the place for global teamwork, incredible leadership, a learning culture, and constant development. Unlimited by time zones, Exnessians from around the world have worked seamlessly together since 2008 to provide our traders with the best possible trading experience. Your role at Exness:
You will need to take on a business critical position that includes providing support and issue resolution by ensuring excellent service is provided across all types of communications to our existing clients. You will support our clients through live-chats and email as well as phone calls. You can begin working remotely from your home city or any other location and relocate to work in the Southeast Asia support office after the first 2 or 3 months.
You will:
Process client requests and resolve issues via live chat, phone call, and email through the CRM system while paying attention to accuracy and detail.
Escalate the...