Full time
London Stock Exchange Group
841, Senapati Bapat Marg, Elphinstone, Saidham Nagar, Lower Parel, Mumbai, Maharashtra 400013, India
FX Operations Customer Support team member LSEG in Mumbai is looking for energetic and dynamic technical support professionals to join our global team. The candidate’s primary role is to provide technical support to our clients for FXAll. The ideal candidate understands technology and its application in the financial services industry. They can confidently communicate with clients and internal stakeholders, are excellent problem-solvers who treat each case with utmost urgency. They possess a collaborative outlook to achieve resolution. They can quickly learn new technology, industry trends and updates. Role Responsibilities · Handle technology (basic network configuration, APIs, FIX protocol, UNIX/Linux, TCP/IP HTTP(s) networks) and trade related cases with urgency, focusing on delivering excellent customer experience. · Accurately diagnose issues and engage with internal resolver groups, as necessary. Build internal relationships &...