35 fx operations customer support team member jobs found

LSEG in Manila is looking for proactive and dynamic operations specialist managers to join our international team. The candidate’s primary role is to provide a successful team of trade and technical support executives for FXAll. The ideal candidate understands capital markets and related technology. They take ownership of their team’s performance, as well as possess a cross-functional team-based approach towards meeting departmental goals. They know what it takes to make each member of their team successful. They are proponents of continuous learning and change. They can quickly learn new technology, industry trends and updates. Role Responsibilities Manage a cross-functional team of support specialists and live operations specialists. Conduct coaching to deliver excellent customer experience and achieve departmental goals. Monitor and evaluate case management and markets monitoring based on internal quality guidelines. Proactively investigate issues and follow...

Overview Overview     Connecting clients to markets – and talent to opportunity With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. At StoneX, we offer you the opportunity to be part of an institutional-grade financial services network that connects companies, organizations, and investors to the global markets ecosystem. As a team member, you'll benefit from our unique blend of digital platforms, comprehensive clearing and execution services, personalized high-touch support, and deep industry expertise. Elevate your career with us and make a significant impact in the world of global finance.   Business Segment Overview     Retail : Empower...

About the Role: About the Role: The Team: As a member of our Client Services team, you will provide application and technical support for our global client base. The right candidate will be client focused, have great communication and organization skills and be able to work independently to resolve client issues. Attention to detail, strong follow-through and a curious, problem-solving disposition are essential for success. This is a demanding, fast paced environment which requires both holiday and weekend support on a rotational basis. Responsibilities and Impact: OSTTRA plays a critical role in supporting global financial markets, connecting thousands of counterparties on our multi-asset networks that underpin the post trade lifecycle from trade capture, through portfolio optimization, to clearing and settlement. OSTTRA is a joint venture between S&P Global & CME Group. Our customers include banks, hedge funds, asset managers, central banks, regulators,...

About the Role: About the Role: The Team: As a member of our Client Services team, you will provide application and technical support for our global client base. The right candidate will be client focused, have great communication and organization skills and be able to work independently to resolve client issues. Attention to detail, strong follow-through and a curious, problem-solving disposition are essential for success. This is a demanding, fast paced environment which requires both holiday and weekend support on a rotational basis. Responsibilities and Impact: OSTTRA plays a critical role in supporting global financial markets, connecting thousands of counterparties on our multi-asset networks that underpin the post trade lifecycle from trade capture, through portfolio optimization, to clearing and settlement. OSTTRA is a joint venture between S&P Global & CME Group. Our customers include banks, hedge funds, asset managers, central banks, regulators,...

About the Role: About the Role: The Team: As a member of our Client Services team, you will provide application and technical support for our global client base. The right candidate will be client focused, have great communication and organization skills and be able to work independently to resolve client issues. Attention to detail, strong follow-through and a curious, problem-solving disposition are essential for success. This is a demanding, fast paced environment which requires both holiday and weekend support on a rotational basis. Responsibilities and Impact: OSTTRA plays a critical role in supporting global financial markets, connecting thousands of counterparties on our multi-asset networks that underpin the post trade lifecycle from trade capture, through portfolio optimization, to clearing and settlement. OSTTRA is a joint venture between S&P Global & CME Group. Our customers include banks, hedge funds, asset managers, central banks, regulators,...

Who We Are Optiver is a global market maker founded in Amsterdam, with offices in London, Chicago, Austin, New York, Sydney, Shanghai, Hong Kong, Singapore, Taipei and Mumbai. Established in 1986, today we are a leading liquidity provider, with close to 2,000 employees in offices around the world, united in our commitment to improve the market through competitive pricing, execution and risk management. By providing liquidity on multiple exchanges across the world in various financial instruments we participate in the safeguarding of healthy and efficient markets. We provide liquidity to financial markets using our own capital, at our own risk, trading a wide range of products: listed derivatives, cash equities, ETFs, bonds and foreign currencies. Optiver’s Sydney office is one of the primary players within Asian markets, trading a range of products. Established in 1996, we're an active participant on the Hong Kong, Korea, Singapore, Taiwan and Japan exchanges, and act as...

Overview Permanent, full-time, hybrid   Connecting clients to markets – and talent to opportunity   With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.   At StoneX, we offer you the opportunity to be part of an institutional-grade financial services network that connects companies, organizations, and investors to the global markets ecosystem. As a team member, you'll benefit from our unique blend of digital platforms, comprehensive clearing and execution services, personalized high-touch support, and deep industry expertise. Elevate your career with us and make a significant impact in the world of global finance.   Empower individual investors – and yourself – in the...

The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform. The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist. Job Summary: This role includes oversight of a team of 6 associates in delivering BAU activities that...

Overview Permanent, full-time, hybrid #LI-Hybrid    Connecting clients to markets – and talent to opportunity   With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.   At StoneX, we offer you the opportunity to be part of an institutional-grade financial services network that connects companies, organizations, and investors to the global markets ecosystem. As a team member, you'll benefit from our unique blend of digital platforms, comprehensive clearing and execution services, personalized high-touch support, and deep industry expertise. Elevate your career with us and make a significant impact in the world of global finance.   Empower individual investors – and yourself...

Overview Class: Full-time AND Permanent   Legal Entity: StoneX Securities Co. Ltd.   Organization: StoneX Securities Co. Ltd.     Report to: VP, Head of Product, Platform, and Digital Acquisition, APAC      Company Overview:   Connecting clients to markets – and talent to opportunity   With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.   At StoneX, we offer you the opportunity to be part of an institutional-grade financial services network that connects companies, organizations, and investors to the global markets ecosystem. As a team member, you'll benefit from our unique blend of digital platforms, comprehensive clearing and execution...

Come Join the LSEG team! The New Business Sales Associate (NBS) is vital to the Sales & Marketing process and is tasked with identifying and generating sales opportunities within a set of defined target accounts for U.S. and Canada markets for the trading workflows team at LSEG. The position will be responsible for two main functions: Primarily focused around researching Target Accounts throughout the Data and Analytics organization; and performing outreach through emails, calls, and social media whilst adhering to standard methodology contact cadence motions delivered within agreed SLA’s. These motions will be supported by CRM and Sales Engagement tools! Handling inbound new logo opportunities and acting as the “account manager”.  Running point from initiation to close.  Looking for cross sell opportunities and maximizing deal values. Supporting this role, new prospects will be identified by customer analytics, predictive marketing models and proactive client...

Euronext FX Inc. seeks a Liquidity Manager for its New York, NY office (Telecommuting within commuting distance of New York, NY office permitted up to two days per week). Job Description: Define, communicate, and achieve liquidity provision plans and strategy to grow the company’s trading business. Drive the allocation of sustainable liquidity interactions and support Liquidity Management to build and sustain market share through existing and new Liquidity Provider (LP) relationships. Ensure that prospective client’s needs, and requirements are clearly understood with a focus on delivering against these. Influence the use of distribution channels for eSales related to pricing and extended client reach. Identify and develop unique selling propositions and differentiators. Provide key pre- and post-sales support, working closely with the Sales team to provide clients with an understanding of the role Liquidity Management plays. Ensure that the needs and requirements of...

Group Overview The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform. The Group operates from more than 60 offices in 27 countries.  We are 5,300 people strong.  We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist. About Tullett Prebon A world-leading intermediary in the wholesale financial and energy...

The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform. The Group operates from more than 60 offices in 27 countries.  We are 5,300 people strong.  We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist. About Parameta Solutions Parameta Solutions is the Data & Analytics division of TP ICAP Group. The...

Descrição do cargo Euronext is the leading pan-European market infrastructure, connecting European economies to global capital markets, to accelerate innovation and sustainable growth. It operates regulated exchanges in Belgium, France, Ireland, Italy, the Netherlands, Norway and Portugal. With close to 1,959 listed issuers and around €6.9 trillion in market capitalisation as of end December 2021, it has an unmatched blue chip franchise and a strong diverse domestic and international client base. Euronext operates regulated and transparent equity and derivatives markets, one of Europe’s leading electronic fixed income trading markets and is the largest centre for debt and funds listings in the world. Its total product offering includes Equities, FX, Exchange Traded Funds, Warrants & Certificates, Bonds, Derivatives, Commodities and Indices. The Group provides a multi-asset clearing house through Euronext Clearing, and custody and settlement services through...

About Us LSEG is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and build jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. LSEG is headquartered in the United Kingdom, with significant operations in 60+ countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG’s ticker symbol is LSEG. Role Responsibilities As part of the FX Engineering team, automate testing for large scale software applications. Build test automation frameworks and train the...

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as  personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us.  With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ Hear from our UK team about what it's like working at Monzo ✨ 📍London or Remote UK | 💰 £95,000 to £115,000  + Benefits | Product at Monzo...

About the Role: OSTTRA India The Role: Specialist - Professional Services The Team: The OSTTRA Technology team is composed of Capital Markets Technology professionals, who build, support and protect the applications that operate our network.  The technology landscape includes high-performance, high-volume applications as well as compute intensive applications, leveraging contemporary microservices, cloud-based architectures. The Impact: Together, we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets. What’s in it for you: The role will primarily focus on delivering implementations & integrations. This position may additionally be required to...

Overview of Euronext Euronext’s purpose is to shape capital markets for future generations. As such, Euronext has a special position in the financial ecosystem. It serves the real economy by bringing together buyers and sellers in transparent, efficient and reliable trading venues. In this key role, Euronext has a responsibility to the whole finance community, not only to ensure financial stability, but to contribute decisively to a sustainable growth model in the countries in which it operates. A central element of Euronext work is engaging with its customers, European and local public authorities, and policymakers, to help shape the regulatory and policy issues that impact the financial sector and empower sustainable finance. Euronext is the leading pan-European market infrastructure, connecting European economies to global capital markets, to accelerate innovation and sustainable growth. It operates regulated exchanges in Belgium, France, Ireland, Italy, the...

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.  If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: We are looking for a Senior Software Engineer passionate about solving ambitious problems and working directly with Ripple Trading and Markets in the cross-border payments space. We are passionate about the growth of our engineers and place a premium on career development. You will have a high degree of accountability and responsibility from Day 1. You...

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.  If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: We are looking for a Senior Software Engineer passionate about solving ambitious problems and working directly with Ripple Trading and Markets in the cross-border payments space. We are passionate about the growth of our engineers and place a premium on career development. You will have a high degree of accountability and responsibility from Day 1. You...

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.  If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: We are looking for a Staff Software Engineer passionate about solving ambitious problems and working directly with Ripple Trading and Markets in the cross-border payments space. We are passionate about the growth of our engineers and place a premium on career development. You will have a high degree of accountability and responsibility from Day 1. You will...

Euronext is the leading pan-European market infrastructure, shaping capital markets for future generations. Its mission is to connect European economies to global capital markets, to accelerate innovation and sustainable growth. Euronext is located in 18 countries across Europe, US and Asia, with regulated exchanges in Belgium, France, Ireland, Italy, the Netherlands, Norway and Portugal. The group has expanded organically and externally, with a revenue growing from €458 million in 2014 to €1.5 billion in 2022, with 2,200 employees and 55 nationalities. With close to 1,900 listed issuers and around €6.5 trillion in market capitalisation as of end June 2023, it has an unmatched blue-chip franchise and a strong diverse domestic and international client base, as well as a large Tech companies community, Euronext Tech Leaders. Euronext closely accompanies corporates thanks to its pre-IPO programmes and a full suite of innovative corporate services. Euronext operates...

About the Role: OSTTRA India The Role: Specialist - Professional Services The Team: The OSTTRA Technology team is composed of Capital Markets Technology professionals, who build, support and protect the applications that operate our network.  The technology landscape includes high-performance, high-volume applications as well as compute intensive applications, leveraging contemporary microservices, cloud-based architectures. The Impact: Together, we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets. What’s in it for you: The role will primarily focus on delivering implementations & integrations. This position may additionally be required to...