86 operations jobs found in Gurugram

About the Role: OSTTRA India The Role: Operations Analysis Specialist The Team: Osttra is the home of MarkitSERV, Traiana, Trioptima and Reset businesses that offer post trade services to a community of 10k+ clients. Our company brings together people, processes, and networks to solve the markets’ most challenging problems. Innovating, integrating, and optimising the post-trade workflow – we are positively shaping the way the community works forever. The Impact: Operations serves as the primary interface for day-to-day support of customers facilitating onboarding, testing of new functionality and enhancements and by providing production support for the various Osttra platforms. Operations professionals work in a fast-paced environment where the main objective is to provide excellent service to our customers by answering financial inquires and providing platform onboarding expertise with urgency and attention to detail while contributing to the area’s overall...

About the Role: OSTTRA,India The Role: Operations Analysis Specialist The Team: Traiana provides the world’s markets with the monitoring of pre-trade risk and automated post-trade processing of financial transactions for listed and over-the-counter trading. This also includes the provision of regulatory reporting services. Our networks link market participants in high speed-to-market, real-time communication across the trade lifecycle, globally. Services, such as the Harmony Network, have become the market standard for post-trade processing in an increasing number of markets.    Traiana Operations provide operational day-to-day customer support for all services supported within the Traiana suite of products. They are also responsible for the new client setup and new process adherence for the external client communities. They work closely with Professional Services, Product Management, Client Account Management, Business Development and Technology to ensure...

About the Role: OSTTRA India The Role: Operations Analysis Specialist The Team: MarkitSERV provides an end-to-end solution for post-trade transaction management of credit, interest rate, equity and foreign exchange derivatives. MarkitSERV also connects dealers and buy-side institutions to central clearing counterparties, trade repositories, and electronic swap markets. MarkitSERV Operations provides operational day-to-day customer support for all services supported within the MarkitSERV suite of products. They are also responsible for the new client setup and new process adherence for the external Buy Side and Dealer communities. They work closely with Product Management, Client Account Management, Business Development and IT to ensure timely and accurate responses to customer inquiries. The group is also responsible for incident reporting and escalation. The Impact: Together , we build, support, protect and manage high-performance, resilient...

About the Role: Grade Level (for internal use): 10 The Role : Senior Service Management Engineer   We're seeking a talented and highly motivated Engineer to help us in Service Management (2nd line Application Support). Solve interesting technical challenges in the areas of distributed high-performance computing for a high-available cloud environment. Candidate is willing to explore new tools & technologies to meet the product demands. This person will report directly to the regional support manager responsible for Service Management on these systems and will work closely with the global team contributing to the quality of our support.     The Team: As a global leader in transaction reporting, the Cappitech team have been providing Reg ulatory Tech nology solutions for over two decades. Our cloud-based, cross regulation SaaS platform allows banks, brokers, hedge funds, asset managers, insurance companies and...

About the Role: Grade Level (for internal use): 10 S&P Global Sustainable 1 The Role: Manager, ESG Data Operations The Team Sustainable1 (S1) was established to provide the data, tools and insights needed by companies, investors and policy makers to deliver the transition to a low carbon, resource efficient economy. S1 content set that is being added to the list of services we currently offer under Market Intelligence. S1 creates Value for our Clients; Value to Investors in mitigating risk of long term investments and Value to Corporates through long term financial performance. This team will be focused on collecting broad range of Environment data through a variety of company and governmental sources, to provide users with an in-depth, multi-faceted view into the nature and strength of a company’s resistance to changes in Climate components, liaise with various critical stakeholders in understanding and building the content set....

About the Role: Grade Level (for internal use): 10 The Role: Customer Education Operations Analyst The Team: The Customer Education team at Commodity Insights is instrumental in driving product adoption and enhancing the customer experience with engaging, online courses and self-serve product knowledge. Focused on building exceptional digital learning programs delivered through our world-class learning portal, - The Learning Center, the team thrives on collaboration, innovation, and strategic alignment to empower our clients and employees alike.  Role Description: We are seeking a highly analytical and data-driven Operations Analyst to join our growing Customer Education team. In this role, you will play a critical role in supporting data-driven decision making by analyzing key metrics, identifying trends, and uncovering insights that inform the development, deployment, and optimization of our learning programs. You will work closely with the Customer...

About the Role: Grade Level (for internal use): 11 Team: We are a hardworking, driven, and highly creative team that values each team member's opinions and ideas. We inspire one another to achieve strong professional growth while setting high standards and delivering excellence. We keep our community users at the heart of everything we do, ensuring their needs and engagement drive our strategies and actions. Our team works closely and collaboratively, always striving for the best outcomes for both the community and the team. Responsibilities and Impact: The Community Operations Manager plays a pivotal role in overseeing the operational infrastructure of our Community platform. This position is dedicated to ensuring seamless execution of processes, integration of technology, and data-driven decision-making. The focus is on optimizing community workflows, enhancing scalability, and aligning community initiatives with our broader business objectives. Key...

The SOC Analyst is a global, groupwide role in ION’s Security function and will support the Group Security strategy and operational excellence through the identification, mitigation and remediation of information security risks to the business. This role reports to the SOC Manager, who reports to the Global Head of IT Security. As a member of the ION Security team, the successful candidate will be responsible monitoring and tuning technical security controls to protect ION’s information technology (IT) systems and networks across the group and will help ION evolve its technical security posture to keep up with the ever-changing security landscape and emerging threats. This role requires shift work in the support of a 24x7 globally coordinated operation. The SOC Analyst’s other responsibilities include meeting KPI targets defined by management and performing the various other duties assigned by the SOC Manager and Global Head of IT Security. We are looking for a hard-working,...

About the Role: Grade Level (for internal use): 10 The Team:       The Customer Experience, a new shared capability within Market Intelligence, partners closely with the Sales organization to deliver a differentiated customer experience. This group enables our sales team and businesses by overseeing customer success, sales operations, and implementation of commercial technology. This includes Salesforce, alignment to targets in strategic growth areas, and empowers accelerated growth and delivery by putting the customer at the core of everything we do – driving a full customer experience that differentiates us from our competitors.      The Proposal & Customer Assessment Team is part of the broader commercial solutions. An enabling function to assist with due diligence questionnaires, risk assessments, audits, and other customer inquiries. Our goal is to enable new revenue generation via RFX & deliver superior customer satisfaction...

About the Role: Grade Level (for internal use): 10 The Implementation Consulting Consultant role is part of a team based in India working with clients globally on implementation activities, generally remotely; however, at times team members are required to travel (within the region or internationally) to client offices to assist with the implementation activities.  The team is coached and led by a senior Managing Consultants and Lead Consultants, and are trained in using SQL Server, the S&P EDM application, and in the informational needs of modern financial institutions.  The role is dynamic and provides a fantastic opportunity to build a solid career solving the data management issues of global top tier financial institutions. Role & Responsibilities Configuring EDM application using SQL Server to meet the client specifications. Building EDM Solutions with best practices. Testing the project deliverables ensuring they are in line with documented...

About the Role: OSTTRA India   The Role: Network Engineer The Team: The OSTTRA Technology team is composed of Capital Markets Technology professionals, who build, support and protect the applications that operate our network.  The technology landscape includes high-performance, high-volume applications as well as compute intensive applications, leveraging contemporary microservices, cloud-based architectures The Impact: Together, we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets What’s in it for you: We are seeking a technically excellent, Cloud Network Engineer to join the India team. You will be an organized, hardworking, friendly, and...

About the Role: OSTTRA India The Role: Senior PKI Engineer The Team: The OSTTRA Technology team is composed of Capital Markets Technology professionals, who build, support and protect the applications that operate our network. The technology landscape includes high-performance, high-volume applications as well as compute intensive applications, leveraging contemporary microservices, cloud-based architectures The Impact: Together, we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets What’s in it for you: We are looking for highly motivated technology professionals who will strengthen our specialisms, and champion our uniqueness to create a company that...

About the job ​ Are you passionate about reconciliation and transaction matching, and thorough analysis of IT and business processes and systems? In that case, we might have the right opportunity for you!​ ​As Reconciliation IT in Saxo, we are responsible for carrying out all change management processes, deep diving into daily business activities to review and find improvement opportunities, reducing manual work and improving STP, driving projects, writing requirements, and reporting directly under the COO’s organization. We ensure that Saxo effectively manages and mitigates the risks associated with business activities.​ ​ Location - Gurgaon (Onsite) ​ Responsibilities ​ Configure and support reconciliations in FIS Intellimatch/Data Integrity manager application.​ Analyze and understand complex project requirements, including ISO20022 Migration.​ Work with MS SQL server complex queries, stored procedures, functions..​ Implement and manage PowerBI dashboards...

About the Role: Grade Level (for internal use): 08 The Team: Data Intelligence aims to provide a set of common technology services within Market Intelligence with a focus on actionable insight, automation, reuse and consultancy, working with operations, business and other technology groups to Employ Site (or Service) Reliability Engineering (SRE) principles to design and implement low-maintenance cloud-native products (SRE Enablement). Define and measure availability, risk (operational and technical) and other key performance & risk indicators to provide transparency and actionable insight into our external services (Data Intelligence). Operate and optimize database solutions (Database Support Engineering) The Impact: Data Intelligence is a service to process, analyze and provide insight into data relevant to our client-facing and internal services. Articulate risks and identify opportunities for improvements to productivity and service stability. It’s service...

About the Role: Grade Level (for internal use): 09 Department overview: The Customer & Growth Office, a new shared capability within Market Intelligence, partners closely with the Sales organization to deliver a differentiated customer experience. This group enables our sales team and businesses by overseeing customer success, sales operations, and implementation of commercial technology. This includes Salesforce, alignment to targets in strategic growth areas, and empowers accelerated growth and delivery by putting the customer at the core of everything we do – driving a full customer experience that differentiates us from our competitors. The Proposal & Customer Assessment Team is part of the broader commercial operations. An enabling function to assist with due diligence questionnaires, risk assessments, audits, and other customer inquiries. Our goal is to enable new revenue generation via RFX & deliver superior customer satisfaction by providing...

About the Role: Grade Level (for internal use): 09 S&P Global Sustainable 1 The Role: Assistant Manager – ESG The Team Sustainable1 (S1) was established to provide the data, tools and insights needed by companies, investors and policy makers to deliver the transition to a low carbon, resource efficient economy. S1 content set that is being added to the list of services we currently offer under Market Intelligence. S1 creates Value for our Clients; Value to Investors in mitigating risk of long term investments and Value to Corporates through long term financial performance. This team will be focused on collecting broad range of Environment data through a variety of company and governmental sources, to provide users with an in-depth, multi-faceted view into the nature and strength of a company’s resistance to changes in Climate components, liaise with various critical stakeholders in understanding and building the content set....

About the Role: Grade Level (for internal use): 10 Responsibilities Design, implement, and maintain comprehensive observability solutions to track the health and performance of our systems. Analyze observability data to identify potential issues and proactively troubleshoot problems before they impact users.  Develop and implement alerts and notifications for critical events to ensure timely intervention.  Collaborate with development teams to design and implement solutions that enhance system resilience and reduce downtime.  Analyze performance metrics to identify and resolve latency bottlenecks in our infrastructure.  Implement performance optimization techniques and tools to improve the overall responsiveness of our systems.  Work with development teams to ensure that new features and code changes do not introduce performance regressions.  Develop and maintain metrics dashboards to track key performance indicators (KPIs) for our critical systems.  Identify...

Tower Research Capital, a high-frequency proprietary trading firm founded in 1998, is seeking an Analyst and Associate to join our Post Trade Operations team . Responsibilities Candidate with hands-on experience in the international taxation domain will be preferred Liaise with Tax authorities, Prime Brokers, Custodians and Tax Agencies to reclaim due withholding taxes in a timely manner and follow up regularly with the stakeholders involved Coordinate with internal Tower teams to accrue, post and clear reclaim amounts across systems Ability to manage large datasets, multiple files with solid analytical skills Ability to identify areas of improvement, scope requirements and assist in implementation of automation and create process guidelines for tax reclaims at Tower The ideal candidate should be self-motivated, have exceptional accounting, analytical, and problem-solving skills, be a quick learner, have excellent attention to detail, and be able to meet tight...

Tower Research Capital, a high-frequency proprietary trading firm founded in 1998, seeks an Associate to join our Central Finance Team in Gurgaon. Responsibilities Performing accounting close procedures for Tower companies, including month end adjusting entries and analytics Performing daily monitoring and analysis of trading P&L results across global trading entities Collaborating with Tower Operations to understand and resolve breaks across global cash and NAV reconciliations Collaborating with Tower Finance Technology and Post Trade Technology to implement process improvements Assessing internal finance processes, identifying areas for improvement and articulating proposed improvements to management Assisting in preparation of annual financial statements and coordinating with external auditors Assisting in ad hoc and special projects Qualifications A bachelor’s degree in accounting or a related field At least 3 years of accounting experience...

About the Role: Grade Level (for internal use): 09 The Team: Solutions Operations is the industry leader in leveraged loan, private equity and high-yield solutions and provides comprehensive products and services for portfolio management, administration, reporting, and analysis. Through our numerous platforms, managed services, or full outsourcing to front to back-office functions, Solutions Operations offers flexible and unique solutions tailored to client needs. The Impact: S&P Global has an opening for an analytical and detail-oriented individual to handle data maintenance, support, training, reporting, and business analysis activities for clients’ Structured Finance Obligations, including CLOs, CBOs, and Swaps.  The position offers exposure to external industry entities such as portfolio managers, custodians, and agent banks.  Candidate should display strong financial adaptability, PC skills, and expect full accountabilities for all assigned...

About the Role: Grade Level (for internal use): 09 The Team: S&P Global Market Intelligence Content Customer Success (CCST) and Data Quality Team is part of Data Management group. The team is involved in responding to data client queries and acts as an external data quality team with primary focus on improving data quality for all data sets. The Impact: You will be responsible for managing a team that handles client questions and/or data quality for Estimates. You will be working closely with product management, client support, data management and data operations to provide superior customer experience and improve overall data quality. What’s in it for you: This is a first line people manager role. This position provides an opportunity to work with client support to directly influence the client experience. We seek a highly competitive and dynamic candidate who can perform under pressure and work creatively and collaboratively to achieve individual and...

About the Role: Grade Level (for internal use): 08 The Role: Lead Data Analyst, Private Markets   Grade: 8   Location: Gurgaon/Hyderabad / Bangalore /Mumbai / Ahmedabad   The Team: The Private Markets Data Operations Team provides exceptional insights and analytics that empower clients in the private markets landscape. The purpose of this team is to generate unique market-leading data, ensuring accuracy, completeness, and timeliness. By leveraging innovative data collection and analytical techniques, we enhance transparency and deliver actionable insights that inform strategic decision-making. Our culture of innovation prioritizes Lean methodologies and automation to streamline processes and improve data integrity. Through strong stakeholder relationships and a deep understanding of market dynamics, we position ourselves as trusted partners, equipping clients with the intelligence needed to navigate opportunities and...

About the Role: Summary: The role will primarily focus on delivering implementations & integrations. Technical project managers may additionally be required to produce cross-training materials in the agreed, standardised formats; take on primary & secondary responsibilities when delivering implementations & integrations with other team members; and engage in product UAT cycles. Technical project managers at all levels are expected to collaborate with other members of professional services, and other internal teams, in order to deliver implementations & integrations. The expected working hours in Gurgaon are 12 - 9pm. Some tasks, such as deployment of changes, is required on Sundays as part of the role. Responsibilities: Implementation & Integration Deliver implementations & integrations for multiple project types across the services (currently limited to ex. Traiana services) offered within the FX&S pillar at...

Location - Gurgaon (Onsite) About the job Join as a Team Lead Offboarding and Client Exit, ensuring compliance with regulatory requirements, maintaining high standards of client service and uphold our reputation for excellence. Responsibilities • Lead and manage the Offboarding and Client Exit team, providing guidance, support, and development opportunities. • Oversee the entire client offboarding process, ensuring all procedures are followed accurately and in a timely manner. • Coordinate with internal departments such as Compliance, Legal, and Operations to ensure all client exit activities meet regulatory and company standards. • Develop and implement strategies to improve the offboarding process, focusing on efficiency and client experience. • Monitor and report on key performance indicators related to client exits, identifying areas for improvement. • Handle complex client exit cases, providing solutions and ensuring a...