5 operations jobs found in Southampton

The Role: The Data Operations analyst works as part of a global team specializing in the maintaining the core set of data required to support ION’s hosted solutions. The analyst is responsible for validating the accuracy of the data and engaging directly with both clients and external data vendors to maintain client satisfaction. Working in a fast-paced environment, the analyst is required to understand exchange specifications and the business impact the data has on ION’s solutions.   Key Responsibilities Accurately maintain data required to support client trading systems Investigate client data incidents from receipt to resolution Prioritizes incidents and keep them up to date on the internal incident tracking system. Communicates updates effectively and promptly to the client. Develops strong working relationships with other departments to assist with the delivery of our service to clients  Work with data vendors and exchanges to resolve data queries...

End Date Monday 15 December 2025 Salary Range £25,000 - £25,000 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked Job Description Summary A part-time branch-based opportunity working 28 hours per week. Job Description JOB TITLE: Customer Support LOCATION(S): Waterlooville and.  Cosham. Working across our Lloyds and Halifax branches within a reasonable distance.  HOURS: 28 hours a week, including Saturdays WORKING PATTERN: Part-time SALARY: £20,000 increasing to £20,600 after 6 months in role We operate a skill progression framework where you can increase your pay by developing new skills and taking on new activities, giving you the opportunity to earn £24,600 for our highest skill level. About this opportunity You’ll begin your journey in one of our branches, providing face-to-face support to our customers. You’ll learn, grow and...

The Role: The FIX Connectivity Engineer works part of a global operations team responsible for on-boarding and maintaining services for buy-sides / sell-sides on ION’s FIX Network at an application level. These buy-sides / sell-sides use both ION trading solutions as well as 3rd party OMS/EMS solutions. The engineer engages directly with clients and external vendors in a fast-paced environment, managing multiple requests from small daily tasks to larger multi-team projects.   Key Responsibilities To implement new application level connections between clients on the ION network To analyse, implement and certify new client / services on the ION network using the FIX protocol To liaise with clients, third party vendors, and internal teams regarding FIX-based projects To offer 3rd line support to the ION Support department Participates in the team shift patterns and assists with weekend work and out of hours escalation when required   Required Skills,...

Our Company   ION is the world’s most progressive FinTech company providing pioneering software and consultancy services to customers around the globe. We serve large financial institutions, trading firms, central banks, and corporations. We are committed to automating processes that positively impact our customer’s work and provide insights to enable more informed decision making. We provide software and data to our customers to simplify complex processes and digitize their businesses. Our products and services help the world's leading organizations do more, in a better and simpler way, than ever before.   ION software underpins the global fixed income, foreign exchange, and derivatives markets, powers the world’s central banks, and enables the automation of workflows across critical treasury and commodities operations for thousands of companies worldwide. ION data and analytics are the golden source for M&A, equity, and leverage finance bankers worldwide. With a...

The Role: ION is looking for smart and ambitious candidates to join our Commercial Team which leads engagement with customers and prospective customers.   Successful people in ION will be able to learn from previous transactions experience and apply going forward to improve the process. As you learn ION’s approach, you will become an ambassador, with opportunities to coach new hires and staff in our portfolio companies.  As part of a highly motivated team, your role will be pivotal in the management of ION’s commercial and legal relationships with our customers. You will be involved in every aspect of customer relations and channel that knowledge into cogent positioning to help close sales transactions.    Key Responsibilities Analyse / reconcile existing contracts and develop proposed renewal options Closely interact with senior management to construct and deliver customer commercial documents Develop relationships with ION Product / business areas...