Full time
Exness
Uruguay
Your role at Exness:
A member of the specialized client-facing department focussed on on providing an exceptional level of care to new and existing partners through a value-driven relationship-based approach. Partner Relationship Manager will retain and grow Partners, providing relationship management and support throughout the partner user journey.
You will:
Account Management
Act as the primary point of contact between the Partners and the Company.
Ensure partner satisfaction by maintaining a professional relationship, handling and following-up on issue resolutions and catering to Partner needs
Directing partners to a specific outcome through company approved communication channels.
Educate partners on the Company’ platforms and websites, proactively offering new tools and features to partners
Tend to partners’ needs and concerns to offer the best solutions/alternatives to partners.
Engage with the partners following the sales process and practices defined for...