152 quality assurance specialist jobs found

Your role at Exness: The Quality Assurance Specialist is responsible for assuring the quality of all client facing communications. This includes audits of client and chatbot transactions, text, audio and video communications on the help centre and/or service centre. It also includes evaluation of CSAT survey feedback. This role is responsible for reporting on quality compliance, identifying root causes , making recommendations for improvement and developing improvement action plans. You will: Responsible for monitoring the transactions of our client-facing commercial employees through their call conversations with clients. Provide coaching and feedback sessions on a weekly/bi-weekly/monthly intervals for our Commercial employees. Conduct Audit-the-auditor for the monitorings done by Team Leaders for Customer Support and provide feedback on how to improve. Conduct monitoring for the Chatbot to ensure the veracity of the details provided. Provide insights on what we...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Specialist, Quality Assurance Engineering What does a successful Automation Testing, Professional do? Understand business requirements and translate them into test cases. Work closely with business analysts, developers, and QAs to test software and ensure quality. Design and maintain automated test suites. Experience with different QA/defect tracking tools and processes. What You will do: Works with QA Automation team on short to...

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.  OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Team This team is part of Compliance Operations within the Audit, Risk...

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.  OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Team This team is part of Compliance Operations within the Audit, Risk &...

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:  We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.  OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.   About the Team This team is part of the Global Business Service (GBS) Centre, home to specialized...

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:  We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.  OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.   We are deeply committed to shaping a fairer, more transparent and accessible society through...

About us  We’re a diverse group of visionary innovators who provide trading and workflow automation software, data, and business insights to corporations, central banks, financial institutions, and governments. We are a truly global company; we employ 13,000+ people at 60+ offices and serve 4,800+ customers worldwide.     About The Role We are looking for a Quality Assurance Specialist to ensure our software runs effectively and meets business/client needs. You will be involved in writing test cases/scripts, and execution of all testing required. In this role you should have a keen eye for detail and excellent communication skills. If you are passionate about quality, we’d like to meet you!    Key Accountabilities of the Role Tests modules of Group products to ensure proper operation and freedom from defects.  Provides input for the planning, integration, casing, scripting and execution of all testing required of a single software change or a small...

Group Overview: The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform. The Group operates from more than 60 offices in 27 countries.  We are 5,300 people strong.  We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist. Role Responsibilities: Proactive management of business-critical real-time reporting...

Group Overview The TP ICAP Group is a world leading provider of market infrastructure.   Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.   Through our people and technology, we connect clients to superior liquidity and data solutions.   The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.   The Group operates from more than 60 offices in 27 countries.  We are 5,300 people strong.  We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist. Role Overview The Senior Quality Assurance Engineer (SQA) will...

About the Role: Grade Level (for internal use): 07 The Team: Translations department is part of the Documents & Events domain within the Market Intelligence division at S&P Global. The team is responsible for delivering accurate and timely translated content to internal financial and non-financial data collection teams within the division. It also supports translation requirements for other divisions as well as Corporate, Technology, Legal and News groups within the company Work schedule (Time shift): Monday to Friday 8am to 5pm The Impact: A Translator is responsible for producing quality translation in the target language to support the company’s strategy in making S&P products available in target regions and industries What’s in it for you: Opportunity to be a part of a large and growing Translations operation with over 400 employees across 5 operating sites, that uses state-of-the-art translation processes and tools to deliver on the needs...

The Data Governance Office (DGO) is an enterprise function of the London Stock Exchange Group (LSEG). The objective of our function is to set, and enable businesses and internal functions to meet, minimum standards for data governance and data resilience, so that LSEG produces trusted data for its products and services, externally and internally. The DGO is responsible for the data governance policy framework and for the provision and support of centralised tools including data cataloguing and lineage and integration with divisional systems. The DGO collaborates closely with divisional Chief Data Officers who are responsible for driving implementation of the Policy across their respective businesses and internal functions through adoption of centralised and divisional tooling. The Metadata Specialist will be a key member of the Data Governance Office (DGO), responsible for managing and enhancing metadata quality, ensuring compliance with data governance standards, and supporting...

The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform. Founded in London in 1866, the Group operates from more than 60 offices in 27 countries.  We are 5,200 people strong.  We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist. Role Overview This is a 3-month off-cycle internship opportunity...

The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform. Founded in London in 1866, the Group operates from more than 60 offices in 27 countries.  We are 5,200 people strong.  We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist. Role Overview This is a 3-month off-cycle internship opportunity...

Your role at Exness: As part of our KYC Product Team, you’ll play a crucial role in developing mission-critical end-user products that must meet the highest standards of quality, speed, and reliability. These products include comprehensive user interfaces and services with various integrations with other internal and external systems. In this role, you’ll be responsible for both manual and automated testing. You’ll ensure flawless functionality across the entire product flow, rigorously testing integrations, user interfaces, user admins, and external features from end to end. Working closely with Backend/Frontend Software and QA Engineers, as well as Business Analysts, you’ll develop detailed test cases and oversee the testing process to guarantee a seamless and user onboarding processes. You will: Define the test strategy and align it with stakeholders. Maintain the quality of the company’s products, including their security, reliability, and performance. Create...

Group Overview: The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform. The Group operates from more than 60 offices in 27 countries.  We are 5,300 people strong.  We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist. Role Overview: The Front Office Risk Management (FORM) team provides a central hub for...

Designs, develops, modifies, adapts and implements solutions to information technology needs through new and existing applications, systems architecture and applications infrastructure. Reviews system requirements and business processes; codes, tests, debugs and implements software solutions. Nasdaq Technology is looking for a hardworking Back-end Software Engineer Senior Specialist with focus on AWS Cloud SaaS Java back-end Development, to join the Canada office in Toronto. Nasdaq is continuously revolutionizing markets and undergoing transformations while we adopt new technologies to develop innovative solutions, constantly aiming to rewrite tomorrow. As a Back-end Software Developer Senior Specialist you will be a member of a high performing team, delivering critical data solutions for financial markets for US markets. In this role, you will have the opportunity to work in a strong experienced team delivering complex technology solutions to our external clients. You...

Nasdaq Technology is looking for a passionate IMPLEMENTATION SPECIALIST – Business Analyst with focus on delivering CV10 implementations, to join Mumbai Nasdaq AxiomSL technology center in India. If Innovation and effectiveness drive you forward this is the place for you! Nasdaq is continuously revolutionizing markets and undergoing transformations while we adopt new technologies to develop innovative solutions, constantly aiming to rewrite tomorrow As an Implementation Specialist, you will play a techno-functional role in delivery of complex regulatory reporting solutions of varying sizes to new and existing customers globally and will be part of the client services team within the FinTech industry. We are looking for candidates with a genuine desire and drive to deliver top technology solutions to today's markets. With this position we offer: Join the CDC India team in FinTech Client Services organization, a team that is responsible for implementation and delivery of Nasdaq...

CoinsPaid offers ready-to-use crypto payment solutions tailored to business’ every need. Standing at the forefront of mass adoption, our products help businesses gear up for the new era of digital assets. We showed a tremendous growth in terms of transactions and volumes since 2019 and in 2023 were marked by Forbes as the "Best Crypto Payment Gateway for High-Volume Transactions".  Headquartered in Estonia and having 3 international hubs, we are still a remote-first company with employees working from 30+ countries around the world. At CoinsPaid, we are passionate about crypto, fintech and are putting great effort into building a team that will get the world ready for every-day crypto use. If these feel close to you - give us a shout! We are looking for a proactive and structured QA Specialist to design and execute a group-wide Quality Assurance (QA) system for compliance and operational procedures. This is a hands-on role at the intersection of compliance, process...

Group Overview: The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform. The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist. Role Responsibilities: This role sits within the External Application Support team. The...

The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of ‘Over The Counter’ data, and an award winning all-to-all trading platform. The Group operates from more than 60 offices in 27 countries.  We are 5,300 people strong.  We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist. Group Internal Audit: The purpose of the Group Internal Audit (GIA) function is to protect and...

About the Role: Grade Level (for internal use): 09 The Impact: The team is looking for an Associate ICAD Specialist to support the Index Management & Production Group (IMPG) in the APAC region. The ICAD Team performs a crucial operational function within IMPG and is ultimately responsible for supporting the day-to-day maintenance of a wide range of S&P Dow Jones (S&P DJI) branded equity indices, with a particular focus on daily operational processes and validations. What is in it for you? As an Associate ICAD Specialist, your work will focus on supporting the day-to-day calculation and production of a vast range of equity indices tracked by numerous listed products. The Associate ICAD Specialist must be able to solve non-routine problems on an on-going basis in a timely manner. They will be responsible for running various Quality Assurance (QA) validations for Global indices, monitoring real-time index calculation and distribution channels, as well...

About the Role: Grade Level (for internal use): 10 The Impact: The team is looking for an ICAD Specialist to support the Index Management & Production Group (IMPG) in the APAC region. The ICAD Team performs a crucial operational function within IMPG and is ultimately responsible for supporting the day-to-day maintenance of a wide range of S&P Dow Jones (S&P DJI) branded equity indices, with a particular focus on daily operational processes and validations. What is in it for you? As an ICAD Specialist, your work will focus on supporting the day-to-day calculation and production of a vast range of equity indices tracked by numerous listed products. The ICAD Specialist must be able to solve non-routine problems on an on-going basis in a timely manner. They will be responsible for running various Quality Assurance (QA) validations for Global indices, monitoring real-time index calculation and distribution channels, as well as the timely production of...

Group Overview: The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform. The Group operates from more than 60 offices in 27 countries.  We are 5,300 people strong.  We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist. About Parameta Solutions Parameta Solutions is home to our data and analytics business....