162 quality assurance specialist jobs found

With over 2,000 employees of 98 nationalities, Exness is the place for global teamwork, incredible leadership, a learning culture, and constant development. Unlimited by time zones, Exnessians from around the world have worked seamlessly together since 2008 to provide our traders with the best possible trading experience. Primary Job Purpose The Quality Assurance Specialist is responsible for assuring the quality of all client facing communications. This includes audits of client and chatbot transactions, text, audio and video communications on the help centre and/or service centre. It also includes evaluation of CSAT survey feedback. This role is responsible for reporting on quality compliance, identifying root causes , making recommendations for improvement and developing improvement action plans. Responsibilities Responsible for monitoring the transactions of our client-facing commercial employees through their call conversations with clients. Provide...

With over 2,000 employees of 98 nationalities, Exness is the place for global teamwork, incredible leadership, a learning culture, and constant development. Unlimited by time zones, Exnessians from around the world have worked seamlessly together since 2008 to provide our traders with the best possible trading experience. Your role at Exness: The Quality Assurance Specialist is responsible for assuring the quality of all client facing communications. This includes audits of client and chatbot transactions, text, audio and video communications on the help centre and/or service centre. It also includes evaluation of CSAT survey feedback. This role is responsible for reporting on quality compliance, identifying root causes , making recommendations for improvement and developing improvement action plans. You will: Responsible for monitoring the transactions of our client-facing commercial employees through their call conversations with clients. Provide coaching and...

With over 2,000 employees of 98 nationalities, Exness is the place for global teamwork, incredible leadership, a learning culture, and constant development. Unlimited by time zones, Exnessians from around the world have worked seamlessly together since 2008 to provide our traders with the best possible trading experience. Your role at Exness: The Quality Assurance Specialist is responsible for assuring the quality of all client facing communications. This includes audits of client and chatbot transactions, text, audio and video communications on the help centre and/or service centre. It also includes evaluation of CSAT survey feedback. This role is responsible for reporting on quality compliance, identifying root causes , making recommendations for improvement and developing improvement action plans. You will: Responsible for monitoring the transactions of our client-facing commercial employees through their call conversations with clients. Provide coaching and...

With over 2,000 employees of 98 nationalities, Exness is the place for global teamwork, incredible leadership, a learning culture, and constant development. Unlimited by time zones, Exnessians from around the world have worked seamlessly together since 2008 to provide our traders with the best possible trading experience. Your role at Exness: The Quality Assurance Specialist is responsible for assuring the quality of all client facing communications. This includes audits of client and chatbot transactions, text, audio and video communications on the help centre and/or service centre. It also includes evaluation of CSAT survey feedback. This role is responsible for reporting on quality compliance, identifying root causes , making recommendations for improvement and developing improvement action plans. You will: Responsible for monitoring the transactions of our client-facing commercial employees through their call conversations with clients. Provide coaching and...

With over 2,000 employees of 98 nationalities, Exness is the place for global teamwork, incredible leadership, a learning culture, and constant development. Unlimited by time zones, Exnessians from around the world have worked seamlessly together since 2008 to provide our traders with the best possible trading experience. Primary Job Purpose The Quality Assurance Specialist is responsible for assuring the quality of all client facing communications. This includes audits of client and chatbot transactions, text, audio and video communications on the help centre and/or service centre. It also includes evaluation of CSAT survey feedback. This role is responsible for reporting on quality compliance, identifying root causes , making recommendations for improvement and developing improvement action plans. Responsibilities Responsible for monitoring the transactions of our client-facing commercial employees through their call conversations with clients. Provide...

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:  We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.  OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.   About the Team This team is part of the Global Business Service (GBS) Centre, home to specialized...

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:  We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.  OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Team This team is part of the Global Business Service (GBS) Centre, home to...

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:  We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.  OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.   About the Team This team is part of the Global Business Service (GBS) Centre, home to...

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. In order to keep our business compliant with the regulations and our risk appetite, as a financial institution, Adyen needs to know their customers. The financial world is highly regulated, therefore the KYC/CDD team is fundamental to ensure compliance with rules and regulations. Within the Merchant Operations department, we are looking...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Specialist, Quality Assurance Engineering What does a successful Specialist, Quality Assurance Engineer do at Fiserv:  As a Successful Quality Assurance Engineer, you have good technical & Product knowledge. You are highly organized, can adjust priorities and have great attention to detail. Understand difference between a perfect and a good-enough result. You understand how your product helps drive the overall business. You’re able to...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Specialist, Quality Assurance Engineering Specialist, Test Engineer (Manual + Automation ) What does a Test engineer do at Fiserv? As an experienced member of our Payment Exchange Testing Team, you will own Requirement Analysis, Test Case Design and Manual Testing, Automation script preparation of our Product. What You Will Do: Your Primary responsibility would be to independently Test or prepare automated test scripts...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Specialist, Quality Assurance Engineering What does a successful Specialist, Quality Assurance Engineer do at Fiserv:  As a Successful Quality Assurance Engineer, you have good technical & Product knowledge. You are highly organized, can adjust priorities and have great attention to detail. Understand difference between a perfect and a good-enough result. You understand how your product helps drive the overall business. You’re able to...

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.  OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Team This team is part of Compliance Operations. The LDQA team focuses on...

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:  We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.  OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.   We are deeply committed to shaping a fairer, more transparent and accessible society through...

We are looking to expand our AML Team in Quality Assurance to join our team in Singapore and oversee the quality of client onboarding (ONB) and CDD renewal (ODD). Reporting into local Team Lead and liaising with our India team, you will be focused on APAC Saxo clients. As a member of our team, you will be responsible for developing quality standards, conducting tests and identifying issues in Saxo’s Onboarding and Ongoing Due Diligence process. These also include collaborating with all stakeholders to develop relevant policies and processes to achieve a quality culture with zero defects or deviation from the set standards. Furthermore, the team will perform onboarding and ongoing due diligence on selected private clients with support from our organization in India. Responsibilities Performs onboarding and ongoing due diligence task Performs routine inspections and quality tests in accordance with AML policies and departmental procedures within established timeframes....

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:  We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.  OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.  What You’ll Be Doing: Conduct QA review to assess agent performance, identify areas for improvement, and provide...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Tech Lead, Quality Assurance Engineering What does a successful Specialist, Quality Assurance Engineer do at Fiserv:  As a Successful Quality Assurance Engineer, you have good technical & Product knowledge. You are highly organized, can adjust priorities and have great attention to detail. Understand difference between a perfect and a good-enough result. You understand how your product helps drive the overall business. You’re able to...

Our Anti Financial Crime Nasdaq Market Surveillance (NMS) technology powers surveillance and compliance for over 50 marketplaces, 11 regulators and 100 market participants across 65 markets globally. Scalable to billions of transactions and flexible to manage a number of unique data sources, Nasdaq Market Surveillance holistically examines scenarios across multiple venues and asset classes. As part of our growth we are currently seeking a senior level QA Test Engineer Senior Specialist to join our NMS Delivery team where you will assist with implementing and executing dynamic test cases, testing prototypes, testing new products, testing maintenance releases, researching and assuring quality to aid the implementation of our global leading systems. You can expect an autonomous but fast-paced work environment where you are recognized for your results and ability to drive things forward. Every day brings many opportunities to learn and grow and rewards with a global impact we...

Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments. Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology....

Developer Enablement Specialist Role Profile Are you passionate about making developers' lives easier, faster, and more fulfilling? Do you dream of streamlining workflows, squashing bugs, and fuelling innovation? We are on a mission to supercharge our engineering culture by building a world-class Developer community that is the envy of the industry! In this role, you will be joining us in the Developer Success Team as a Developer Enablement Specialist . This team serves as a front door to the Engineering Excellence & Productivity engineers, operations teams, and compliance teams with the key focus of enabling our DevOps teams accelerate new software or new features to production. Some key activities include: Ensuring all central requirements and changes are supported via aligned EXP squads. Using our EXP squads, the team will either explicitly implement the technical change required or lead CT coordinated efforts where there are multiple capability...

Role summary The Technical Consulting Specialist mission is to perform professional delivery as well as deliver value from our thoughtfully packaged services and products to better take on our customers' business challenges. Technical Consultant has a key contribution in delivering the value of the whole firm to our customers by leading specialized consulting activities to deliver replicable and scalable packaged solutions to gain new business, win market share and increase customer satisfaction. As part the responsibilities of the role are designing, developing, testing, and implementing. It is responsible for the analysis, definition, design, construction, testing, installation, modification, and maintenance of properly designed information and transaction systems, which contain the software as the main component, to meet the agreed business needs. This position will be based in Sao Paulo working with the Customer Consulting Manager Brazil Crucial Day-to-Day...

Role Profile Department Description – FTSE Russell Engineering are responsible for the requirements, design, development, and quality assurance testing of all application software used by the D&A business. This role is specific to the FTSE Russell business within LSEG. Team Description - The QA function is responsible for the management of all areas of quality assurance within the software development process across D&A, both internally and externally facing. Role Description – Will be part of our Automation Centre of Excellence and assist the QA Functional testing & Test Automation strategy for FTSE RUSSELL ENGINEERING. The candidate will  be involved in QA Automated and functional testing and build and manage automation solutions for use within the LSE QA team. The role will be the key driver for an increase in LSEG test automation uptake & coverage level as part of the Agile/Automation first approach. Key Responsibilities Working in Bengaluru and...

The Data Governance Office (DGO) is an enterprise function of the London Stock Exchange Group (LSEG). The objective of our function is to set, and enable businesses and internal functions to meet, minimum standards for data governance and data resilience, so that LSEG produces trusted data for its products and services, externally and internally. The DGO is responsible for the data governance policy framework and for the provision and support of centralised tools including data cataloguing and lineage and integration with divisional systems. The DGO collaborates closely with divisional Chief Data Officers who are responsible for driving implementation of the Policy across their respective businesses and internal functions through adoption of centralised and divisional tooling. The Metadata Specialist will be a key member of the Data Governance Office (DGO), responsible for managing and enhancing metadata quality, ensuring compliance with data governance standards, and supporting...

With over 2,000 employees of 98 nationalities, Exness is the place for global teamwork, incredible leadership, a learning culture, and constant development. Unlimited by time zones, Exnessians from around the world have worked seamlessly together since 2008 to provide our traders with the best possible trading experience. Your role at Exness: We’re looking for a self-driven, detail-oriented Quality Assurance Engineer who can work well both independently and as part of a dynamic team in a fast-paced environment. Our domain is user centered around customer support, and entails working with customer support to develop a delightful user experience. This includes working on our chatbot project, on our fully customizable help center, building out the architecture of our systems responsible for a good customer support agent experience. You will have the opportunity to research and innovate new ideas in software engineering and high-performance computing. You will: Define and...