1439 senior customer success manager jobs found

About the Role: Grade Level (for internal use): 11 The Role: This position serves and supports business growth and customer retention, specifically in customer success, ensuring that the customer receives maximum value and benefit from our upstream oil and gas products and services. The position is also responsible for serving as a knowledgeable resource to other business associates and customers in the areas of industry, best practices, and product usage. The Team: The Asia Pacific Customer Success Team is a highly motivated and cohesive team that is forward-looking and collaborative in serving customers. Colleagues, Prospects and Customers appreciate the efforts of the team in being able to demonstrate value using Commodity Insights services and this forms a positive reinforcement of the contributions that each individual delivers. The Impact: The Customer Success Manager will act as a trusted advisor, fostering strong relationships with customers and driving...

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new...

We are seeking a Senior Manager, Digital Customer Success to lead and develop teams of Customer Success Managers (CSMs) within their designated region. This leader will lead all aspects of the performance and development of CSM teams within their region, ensuring they deliver outstanding client experiences and drive growth through technology-enhanced strategies. You will work closely across the Sales and Account Management organization to execute on regional initiatives within global strategies and objectives. Key Responsibilities: 1. Leadership & Team Management: Team Leadership: Lead and mentor a team of Customer Success Frontline Leaders within our Digital CSM Hubs. Cultivate a high-performance culture focused on customer success, DEI, and continuous improvement. Manager Development: Guide and support the Customer Success Leaders, setting clear performance objectives and providing regular feedback and coaching.  Conduct regular performance evaluations and...

We are seeking a Senior Manager, Digital Customer Success to lead and develop teams of Customer Success Managers (CSMs) within their designated region. This leader will lead all aspects of the performance and development of CSM teams within their region, ensuring they deliver outstanding client experiences and drive growth through technology-enhanced strategies. You will work closely across the Sales and Account Management organization to execute on regional initiatives within global strategies and objectives. Key Responsibilities: 1. Leadership & Team Management: Team Leadership: Lead and mentor a team of Customer Success Frontline Leaders within our Digital CSM Hubs. Cultivate a high-performance culture focused on customer success, DEI, and continuous improvement. Manager Development: Guide and support the Customer Success Leaders, setting clear performance objectives and providing regular feedback and coaching.  Conduct regular performance evaluations and...

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new...

End Date Monday 30 June 2025 Salary Range £59,850 - £66,500 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: BI & Reporting Manager – 12 Month FTC/Secondment SALARY: The salary banding for this role is £59,850 - £66,500 LOCATION: You’ll be based within one of our Data Centres of Excellence in Insurance, Pensions & Investments (IP&I), which are in Bristol, Edinburgh and Leeds HOURS: 35 hours, full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. About this opportunity This is a phenomenal opportunity to join the Data Centre of Excellence team! We're looking for a dynamic, motivated, forward-thinking BI & Reporting Manager to join the team. You’ll...

The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform. Founded in London in 1866, the Group operates from more than 60 offices in 27 countries.  We are 5,200 people strong.  We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist. About Parameta Solutions Parameta Solutions is the Data & Analytics division of...

The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform. Founded in London in 1866, the Group operates from more than 60 offices in 27 countries.  We are 5,200 people strong.  We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist. About Parameta Solutions Parameta Solutions is the Data & Analytics division of...

End Date Thursday 03 July 2025 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary . Job Description JOB TITLE:   Customer Insight Manager x 3 roles. SALARY:  £59,850pa to £73,150pa plus an extensive benefits package. LOCATION:  Bristol. Edinburgh, Leeds, Halifax or Chester. HOURS:  35 hours, full time. WORKING PATTERN : Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, at one of the above the listed hubs. Why Lloyds Banking Group? Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the everchanging needs of our 26 million customers. We're embracing collaborative, agile ways of working, to help us deliver the best outcomes for our colleagues, customers and businesses. We're growing with purpose. Join us on our...

Euronext is the leading pan-European market infrastructure, connecting European economies to global capital markets, to accelerate innovation and sustainable growth. It operates regulated exchanges in Belgium, France, Ireland, Italy, the Netherlands, Norway and Portugal. About ELITE ELITE is the Euronext ecosystem to support private companies by connecting them to skills, network and capital to drive their sustainable growth in the long-term, allowing them to access private and public capital markets. The ELITE offer is built around three pillars: Access to skillset and expertise, via a proprietary training program covering a range of topics, from growth strategy to innovation and internationalization, from risk management to corporate governance to funding options. Access to an international network: ELITE members benefit from exposure to leading peers and advisors, as well as media coverage and access to exclusive events Access to growth capital, via traditional or...

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as  personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and  combine their pensions with us.  With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ Hear from our UK team about what it's like working at Monzo ✨ 📍London (UK) | 💰 salary dependent on experience + stock options &...

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as  personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and  combine their pensions with us.  With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ Hear from our UK team about what it's like working at Monzo ✨ 📍London or Remote UK | 💰 £120,000 to £160,000 (depending on experience) +...

Job Title Senior Product Manager - Investments Job Description So, who are we? Hello, we’re IG Group. We are a publicly-traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto. We are ambitious. Over 340,000 people already use our platforms. We’re global with offices in 18 countries and products in 16 regions. We’re hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers. We work in cross-functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth. Your role in the Team’s Success Drive the development and optimisation of IG's investment products (GIA, ISAs, SIPP), focusing on user experience, feature enhancement,...

Job Title Senior Product Manager - E-Commerce Job Description So, who are we? Hello, we’re IG Group. We are a publicly-traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto. We are ambitious. Over 340,000 people already use our platforms. We’re global with offices in 18 countries and products in 16 regions. We’re hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers. We work in cross-functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth. Your role in the Team’s Success Own and drive the development of IG's e-commerce platforms (website, onboarding experience, payments), focusing on optimising customer...

ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 65 countries across EMEA, North America, Latin America and Asia Pacific. We employ...

Group Overview The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform. Founded in London in 1866, the Group operates from more than 60 offices in 27 countries.  We are 5,200 people strong.  We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist. About Parameta Solutions Parameta Solutions is the Data &...

The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform. Founded in London in 1866, the Group operates from more than 60 offices in 27 countries.  We are 5,200 people strong.  We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist. About Parameta Solutions Parameta Solutions is the Data & Analytics division of...

Principal Enterprise Account Manager This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Why you should join the Adyen Account Management team At Adyen, the Account Management team is critical to the growth and success of our business, as well as expanding the Adyen brand globally. As part of our Account Management team, you'll manage relationships with innovative international merchants across...

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Why you should join the Adyen Account Management team At Adyen, the Account Management team is critical to the growth and success of our business,  as well as expanding the Adyen brand across the globe. Being part of our Account Management team, you’ll manage relationships with innovative international merchants, covering multiple...

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Why you should join the Adyen Account Management team At Adyen, the Account Management team is critical to the growth and success of our business,  as well as expanding the Adyen brand across the globe. Being part of our Account Management team, you’ll manage relationships with innovative international merchants, covering multiple...

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Oracle, Faire, Lightspeed, and Navan - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Why you should join the Adyen Account Management team At Adyen, the Account Management team is critical to the growth and success of our business, as well as expanding the Adyen brand across the globe. Being part of our Account Management team, you’ll manage relationships with innovative international merchants, covering multiple...

About the Role: Grade Level (for internal use): 12 About the Role: Risk & Valuation Services (RVS) Revenue Team – Americas Senior Sales Specialist The Team: This is an exciting opportunity to join the Risk & Valuation Services (RVS) Revenue organization, a focused and dynamic team with the opportunity to build on the last few years of significant growth and product development within the Business, and take those growth opportunities to market. What’s in it for you: This is a critical role in the RVS Revenue organization. As a Senior Sales Specialists you will manage a small team demonstrating the growth potential of the RVS suite with dedicated sales focus. You will be an ambassador for RVS within S&P Global in the region, and externally in the market. Representing the voice of the customer you will have input into product and commercial strategy and as such will have senior leadership exposure in strategy and planning sessions. As the RVS...

OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX...

Brief Job Description: Quality Engineers are involved in requirements analysis, test planning, writing test cases/scripts, test case automation, and execution of all testing (which may include application integration, system, system/network integration, performance testing and acceptance testing) required to ensure that the software is of the highest quality. After the project is released to production, These teammates are also involved to providing support to our internal customer, the technical operation group as well as service management. Besides, this role also plays a meaningful part of internal process audit and improvement to build efficiencies. Scope and impact: Typically work in a single QA team, as a member of a DevOps team. Work on projects/changes, typically requires a general understanding of coordinated system and/or of at least one development environment. Accountable for the quality of own work, delivered within agreed procedures and timeframes and...