738 senior customer support operations analyst jobs found

Nasdaq Technology is looking for a passionate Customer Support Engineer with focus on Technical Support, to join the Mumbai technology center in India. If Innovation and effectiveness drive, you forward this is the place for you! Nasdaq is continuously revolutionizing markets and undergoing transformations while we adopt new technologies to develop innovative solutions, constantly aiming to rewrite tomorrow. As a Customer Support Engineer, your focus will be Providing expert-level technical support to external Customers efficiently resolving AxiomSL product issues via Case Management System, and/or screenshare sessions, including replication and analysis of issues in mirrored AxiomSL support environment.  We are looking for candidates with a genuine desire and drive to deliver top technology solutions to today's markets With this position we offer Join the FinTech Client Support organization,   to be the forefront of solving sophisticated financial technology...

The Infrastructure Platform Engineering (IPE) team is responsible for the engineering and operation of Group Engineering’s core infrastructure services—including data centres, storage, private cloud, platforms, databases, and middleware. Our mission is to modernise and transform both customer experiences and internal operations by using automation and Platform-as-a-Product principles. We aim to deliver scalable, secure, and efficient infrastructure products that better support business operations and future transformation. The Asset & Lifecycle Management team, part of IPE, plays a critical role in enabling data-driven decision-making across the engineering landscape. We deliver accurate IT asset inventories, lifecycle visibility, and actionable infrastructure insights. We are seeking a Senior Data Analyst to design, develop, and manage enterprise-level datasets, promote scalable data-sharing practices, and deliver actionable insights that drive business outcomes....

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as  personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and  combine their pensions with us.  With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ Hear from our UK team about what it's like working at Monzo ✨ 📍Remote (UK) | 💰£86,000 - £125,000 + stock options + Benefits | Hear from...

Job Title: Senior Risk Analyst Team: SwapClear Risk/APAC Run Location: Sydney, Australia Reports To: Head of Risk, APAC Company Overview: LCH is the leading global clearinghouse specialising in the clearing of derivatives, particularly interest rate swaps and futures. Our mission is to provide robust risk management solutions to ensure the integrity and stability of the financial markets. We are systemically important and dedicated to innovation, operational excellence, and fostering a collaborative work environment.  LCH operates globally using a follow-the-sun model.   The LCH APAC run team is responsible for LCH clearing services and customer service during APAC hours.  It is the first point of contact of escalation to members, clients and regulatory authorities and has the ultimate responsibility of ensuring a positive client experience across LCH products.  It works closely with internal and external partners to ensure operations are run efficiently and...

The Equities Operations Senior Analyst in Manilla is responsible for staying on top of all LSEG developments and their impact on the Equities Operations processes, developing system improvements and driving through change. They will work in partnership with colleagues in London and Colombo. They will be responsible for acting as a Client Relationship Manager for a dedicated asset class alongside the primary market teams. They will provide SME knowledge and support on applications, regulatory changes, processes with internal and external bodies. They are encouraged to be authorities in all Admission’s processes and will assist junior members as necessary. They will also undertake Admission’s processing i.e., input, checking and fee generation for all applications. Collaborating closely with external customers to address any queries daily. Role summary: The team is responsible for leading, amongst others, the admission process of securities to trading on all LSE plc...

About Us:   LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia...

We are looking for an experienced individual in IT business analysis to take up the role of Senior IT Business Analyst to lead the requirements management process and be involved in the complete product delivery life cycle from conceptualisation to production. The role requires working closely with Product, Engineering and Operations teams to capture, review and build requirements for new product launches and improvements to existing features on the FX Matching Venue. The role presents an opportunity work in a fast-paced high performance environment to deliver value to our customers. Main Responsibilities Work with product, architecture, engineering, operations teams to produce and sign-off requirements. Use a multitude of ways to elaborate requirements including diagrams, flowcharts, tables, text to improve the understanding of requirements. Critically analyse requirements and identify ways in which changes can be implemented in the most efficiently to deliver changes...

About Us:   LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America,...

About Us:   LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America,...

About Us LSEG is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to perfection in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and build jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Role Profile The Senior Analyst, Live Service is responsible for pre and post trade operational support. The role reports into the Turquoise, Manager. This is a high risk, market impacting front line role which in integral to the day to day running of the Turquoise markets. It can involve stock suspensions, trading cycle interventions, order deletes, market monitoring, reference data updates, calendar maintenance and...

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new...

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Team Lead, AML & Screening Investigations We are looking for a senior leader to join our AML & Screening Investigations team in Bangalore. As the Team Lead , you will be responsible for building and guiding a group of specialists handling high-impact investigations related to Anti-Money Laundering and Sanctions Screening. You...

About the Role: Grade Level (for internal use): 09 The Role: Senior Analyst, BI Sales Analytics The Team:   The Senior Analyst, BI Sales Analytics will play a crucial role within the Data Analytics and Insights group under the Customer Experience function of S&P Global Market Intelligence. Our team is known for its analytical excellence and is highly sought after by various stakeholders across the organization. We are looking for a talented Senior Analyst to contribute to our Sales analytics and planning capabilities, providing actionable insights and support for reporting and data analytics requirements. The Impact:   In this role, you will develop and deliver analytical solutions that empower business leaders to make informed decisions and drive sales performance. You will work closely with cross-functional teams to build and enhance dashboards that provide insights into sales performance, customer behavior, and market trends. What’s in it for you:...

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as  personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and  combine their pensions with us.  With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ Hear from our UK team about what it's like working at Monzo ✨ UK Remote | 💰£40,400 - £50,000 - Benefits | Hear from the team ✨ ⭐ Our...

Position Summary A Content Analyst is responsible for maintenance of database administration and sourcing of the Financial Markets exchange and contributed data. Support colleagues and own contributor relationship between the company and the local exchange, contributor, or data supplier for day-to-day operations. Responsible for ensuring that relevant data is maintained and delivered in an accurate and timely manner. Role Responsibilities & Key Accountabilities: Validate the accuracy of data received from various sources. Ensure that this information is stored in LSEG databases and is accurately reflected on products. Ensure the quality and time-efficient production of financial information for LSEG products Supervise and research market events to anticipate changes. Assist the team and senior colleagues in performing quality checks and measures to maintain high-quality content. Proactively research and identify corporate actions events (or) ways to...

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Senior Conversion Engineer and Analyst What does a successful Senior Conversion Engineer and Analyst do? The Account Processing Implementations Group within Fiserv is responsible for converting core systems from a financial institution to Fiserv’s DNA platform, a real-time account processing platform. The DNA platform helps financial institutions operate more efficiently, capture complete customer relationships, and adapt to changing business...

The DSM Operations team provides the centralised function for the maintenance of key trading services and reference data databases.  The team spans both the LSE (Equities, Fixed Income and Tradable Funds) and Turquoise venues (part of the London Stock Exchange Group) acting as a first point of contact for customers (both issuers and member firms). The team co-ordinates the production and dissemination of communications to customers and key organisations including Euroclear UK & Ireland, Central Counter Parties, UKLA (United Kingdom Listing Authority) and FTSE Russell. DSM Operations comprises of five functions – Admissions, Controls, LSE Live Service Operations, Corporate Actions and Turquoise Operations – and manages close operational relationships, internally and externally. Team Description: The Turquoise Operations team is responsible for the enrichment and migration of data to the trading platform in order to facilitate trading across the Turquoise venues,...

The chosen team leader is to lead the NA Derivatives team in the Exchange Traded Content group Bangalore. Primary responsibility handle both projects and the daily maintenance of the group. Individuals with excellent understanding of capital markets and strong communication skills is paramount. Key Responsibilities and Results Directly lead a team of Analyst & Senior Analysts about 16 in total part of NA Derivatives group. Responsible for resource planning, coaching, and providing performance feedback to the team members. Develop an understanding of Next Gen tools and Business Cases Delivery like Data Quality Framework, Content Audit and Process Improvement. Service Support - Handle strategic client accounts and run regular client interactions. Lead Project roadmap with respect to enhancements to existing content sets Conduct regular discussions to facilitate decision making in handling projects, service initiatives, workload, and other key areas of...

Role Purpose LSEG Regulatory Reporting is the London Stock Exchange's regulatory reporting, matching and reconciliation solution provider.   LSEG Regulatory Reporting customers are investment banks, hedge funds, brokers and other financial services firms. LSEG Regulatory Reporting provides business solutions in the areas of: Regulatory Reporting with MiFIR, EMIR, G20 and other regimes Provision of reference data (especially financial instruments data) Reconciliations (cash/stock, front-back office, exchange recs, etc.) and Operational post-trade services in the fields of: confirmations communication and matching for multiple asset classes, communication of orders, hedges and give-ups for equity swaps and other derivatives Analytics and surveillance of the data above Typical users sit in Trade Support or Regulatory Operations functions and the typical buyer would be a senior Trade Support/Regulatory Operations or Compliance person. The culture of the LSEG...

Who are we? FalconX is a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the crypto markets. Operating at the intersection of traditional finance and 
cutting-edge technology, FalconX addresses the industry's foremost challenges: Navigating the digital asset market can be complex and fragmented, with limited products and services that support trading strategies, structures, and liquidity found in conventional financial markets. As a comprehensive solution for all digital asset strategies from start to scale, FalconX operates as the connective tissue empowering clients with seamless navigation through the ever-
evolving cryptocurrency landscape. Responsibilities ●Serve as the Designated Officer for the Malta entity in accordance with FIAU implementing Procedures and deputize for the MLRO as needed for the other European entities; ●Assist the MLRO in keeping the AML/CFT and Sanctions screening policies and...

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no...

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as  personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and  combine their pensions with us.  With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ Hear from our UK team about what it's like working at Monzo ✨ 📍London or Remote UK | 💰£110,000 - £120,000 Benefits | Hear from the team...

End Date Thursday 26 June 2025 Salary Range £39,825 - £44,250 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Transaction Reporting Analyst SALARY: The salary banding for this role is £39,825 - £44,250 LOCATION: Edinburgh, Dundee, Bristol, Leeds, Halifax HOURS: 35 hours, full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. About this opportunity This role sits within the Oversight & Controls team that provides third party Oversight service for the operational processes. As well as expertise to support compliance with CASS, business change delivery, Operations and the wider business, to ensure regulatory compliance and a superior user experience for our...

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no...