Full time
London Stock Exchange Group
Marathahalli Village, Bengaluru, Karnataka 560037, India
Role Profile In this role, you'll be joining our Corporate Engineering – Reliability Engineering & Enablement within First Level Support team as a Senior Reliability Engineer. This team serves as a link between Corporate Engineering, LSEG central engineering, operations and compliance teams with the key focus of crafting the monitoring view for CT, building the new L1 team, driving the team with building all required documentation and continuous improvements. First Level Support Engineer do this by: 24* 7 support, Ensuring an acceptable level of IT operations performance and error risk in line with service level agreements Monitor all alerts and report any issue that may significantly impact the business. Follow established set of processes while handling issues and for proper customer concern of unresolved issues to appropriate internal/external teams. Continuously review operating metrics and data to find opportunities to improve. Monitors production...