661 service delivery manager jobs found

Why Nasdaq When you work at Nasdaq, you’re working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we’re all valued for our unique perspective. Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and effectively by centralizing data, analytics, and market intelligence. Here, we’re committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking that is vital for our business and our clients. What We Offer Our Client Services...

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new...

End Date Thursday 23 January 2025 Salary Range £33,982 - £35,770 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked Job Description Summary Based in Watford Job Description JOB TITLE: Customer Excellence Advisor     SALARY: £33,982 rising to £35,340 as of 1st April 2025 LOCATION(S): Watford HOURS: Full-time WORKING PATTERN: O ur work style is hybrid, which involves spending at least three days per week, or 60% of our time, at our Watford office. During the training period, we do ask new starters to be in the office 5 days a week until they are competent and fully trained. About this Opportunity Responsible for supporting ADMs and their customers as an office based dedicated point of contact. Utilising their relationship skills and extensive knowledge to exceed our customer expectations. Maximising on proactive service...

End Date Friday 24 January 2025 Salary Range £57,546 - £63,940 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description Job title:  Platform Onboarding Manager Location:  Edinburgh, Bristol, Leeds or London Salary:  £57,546 - £63,940 Hours:  Full time Working Pattern:  Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our above offices. About this opportunity: With over five million customers, and having celebrated our 200th anniversary in 2015, Scottish Widows (SW)is one of the UK’s most trusted Life, Pensions and Investments providers. We want to ensure this success continues and grows, and in Insurance and Wealth we contribute to this success by providing critical services to our customers and supporting them with their insurance needs, whilst ensuring the...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Business Intelligence Product Manager     What does a successful Data Product Manager do ?      A Data Product Manager for ‘Merchant Insights & Reporting’ at Fiserv is responsible for leading the development and management of products that provide merchants with valuable insights and reporting tools. This role involves working closely with cross-functional teams to gather requirements, define product...

About Us:   The FT has an uncompromising mission: delivering independent, quality information, news and services to individuals and companies around the globe. It’s the cornerstone of our reputation and the heart of our ambitions for the future. But for our people, the FT offers so much more than what we do. FT people come from all kinds of backgrounds and work across a huge range of disciplines and locations, and find empowering, warm and welcoming culture that values curiosity and rewards smart, ambitious thinking. Those who are willing to unite around our mission and live our values will find plenty to challenge, inspire and interest them. Like the audiences we serve, no two FT people are the same; but together we help our audience be better informed and understand the world around them. It’s a job that’s never mattered more, and a career that can take you anywhere you want to go.   Our commitment to diversity and inclusion in the workplace:   At the FT, we give...

Job Description: About Us: Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Investor's Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV). About the Role: Reporting to the Senior Manager, People Connect you will deliver first line HR advice and services to the Dow Jones business. You will deliver quality, effective and timely HR...

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking.  With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ Hear from our team about what it's like working at Monzo ✨ 📍London OR UK Remote | 💰£110,000 - 160,000 + Benefits | Hear from the team ✨ ⭐ Our Risk & Control team We’re looking for a Director to join our Risk & Controls Discipline (RCD) to lead our central Shared Services function, to drive fresh thinking within the first line risk management space, and help us achieve the next phase of our growth ambition. The successful person will help our Risk Business Partners and senior leaders to shape and implement...

End Date Thursday 30 January 2025 Salary Range £78,849 - £87,610 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share, Reduced Hours Job Description Summary • Collaborating with Product Owners, Platform Leads, Enterprise Architects & Engineers to create the Architectural runway for our Platform teams. Once baselined, our Solution Architects continuously invest in maintaining the Architecture runway underpinning our Platform teams. • Partner with Enterprise Architecture & service providers to elaborate on solutions, their interfaces and validating technology assumptions, evaluating implementation alternatives and software lifecycle risks, assumptions, issues & dependencies. • Providing analysis of options and deliver end-to-end solution designs using relevant architectural building blocks as well as producing designs for features that enable frequent...

End Date Wednesday 22 January 2025 Salary Range £33,982 - £35,770 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked Job Description Summary Based in Watford Job Description JOB TITLE:   SOC – Order & Delivery Team Leader SALARY:   £33982 LOCATION(S):   Watford HOURS : Full-time WORKING PATTERN : For the first 6 months you'll be in office for 5 days a week and then move to hybrid, which involves spending at least 3 days per week at the Watford office site. About this Opportunity The efficient and effective management of our order bank from new order placement with our dealer network, to the successful new car delivery to our drivers. Coach a strong team by; Developing our people, focusing on their strengths, maximising and nurturing their talents. Ensuring the highest quality and standard of service is delivered to...

End Date Wednesday 22 January 2025 Salary Range £33,982 - £35,770 We support flexible working – click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked Job Description Summary Based in Watford Job Description JOB TITLE:   Order & Delivery Team Leader SALARY:   £33982 rising to £35,340 in April 2025 LOCATION(S):   Watford HOURS : Full-time WORKING PATTERN : For the first 6 months you'll be in office for 5 days a week and then move to hybrid, which involves spending at least 3 days per week at the Watford office site. About this Opportunity The efficient and effective management of our order bank from new order placement with our dealer network, to the successful new car delivery to our drivers. Coach a strong team by; Developing our people, focusing on their strengths, maximising and nurturing their talents. Ensuring the highest quality and standard of...

Excited to grow your career? Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We’d love to hear from you! About the role We have a new position open for a (Contact Centre/Helpdesk) Team Leader to join our multi-channel client communications centre. As a Team Leader you will be responsible for leading and motivating a team of 10-12 customer service advisors to deliver exceptional client service to our 1.8million clients by meeting service delivery and call targets. This is an exciting time to lead, coach and motivate colleagues and ensure a brilliant client experience, drive operational excellence and...

About the Role: Grade Level (for internal use): 10 The Role: Senior Financial Analyst The Team: Global Real Estate is responsible for the overall real estate operations for S&P Global.  Working closely with CBRE, our 3rd party property manager, the team provides state-of-the-art workplace environments adhering to an overall corporate standard. The centralized team is continually looking to improve efficiencies by providing consistent and high-level service.      The Impact: The EMEA senior financial analyst is a critical role in the financial management and developing S&P Global’ portfolio in these regions. The Global Real Estate team as well as the business segments will rely on the financial analysis and data compiled by this position to make strategic decisions.  What’s in it for you? Within this highly visible role, the incumbent will interact with all levels throughout the organization Opportunity to develop a strong financial analysis...

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.  If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. Data Science Intern (Summer 2025) Internship Open to Candidates in NYC Ripple’s mission is to enable the world to move value like it already moves information on the web today. With 300+ customers around the world, we’re providing a streamlined experience for banks, payment providers, and exchanges to send money globally, using blockchain technology and the...

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking.  With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ Hear from our team about what it's like working at Monzo ✨ 📍UK remote (with regular travel to our international supplier sites) | 💰£48,000 - £68,000 dependent on experience + Benefits   🚀 Mission & Purpose At Monzo, we're building the best bank account in the world: fair, transparent and a pleasure to use. Monzo’s mission is to make money work for everyone, and this is especially important to us for our customers and the service we provide. Monzo customers already love the service they receive from our...

See yourself being part of a large, transformational change? This could be the role for you! Who we are At Iress, we believe technology should help people perform better every day. Since our beginning in 1993,  people across financial services have trusted us to take their performance to the next level. From the world’s most established financial brands to new and disruptive players, we help improve every aspect of our clients’  businesses so that they can work better every day.  Iress is one of Australia’s largest technology companies and employs more than 1,900 people across  Australia, the United Kingdom, South Africa, Canada, New Zealand and Asia.  Role purpose: This role is responsible for the portfolio management of key existing clients that are of significant strategic importance to the organisation by building and maintaining strong relationships. Viewed as an essential link between the needs of the client and the capabilities of Iress to meet...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Engineering technology is designing and building of enterprise wide structures, networks, servers, systems, monitoring, testing, telecom, security, storage and organizations to support the development team. Includes DevOps and Automation, Enterprise, Network, Platform, Security, Server and Service Delivery job families. Manages service level agreements by ensuring that all services are delivered according to contractual commitments. Focuses on keeping clients satisfied with the company's services through managing projects, fixes issues, tracks service metrics, manages budgets and helps lead the professionals responsible for getting services delivered to clients. Ensures that processes are efficient and cost-effective and aims to find ways to reduce costs...

Why Nasdaq When you work at Nasdaq, you’re working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we’re all valued for our unique perspective. Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and effectively by centralizing data, analytics, and market intelligence. Here, we’re committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking that is vital for our business and our clients. What We Offer Our mission is...

Why Nasdaq When you work at Nasdaq, you’re working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we’re all valued for our unique perspective. Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and effectively by centralizing data, analytics, and market intelligence. Here, we’re committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking that is vital for our business and our clients. Our support team is the first line support for our clients,...

About the Role: Position : Client Manager (triResolve) Level : Analyst Department : Client Relationship and Services, triResolve Reports to : Team Leader, Client Relationship and Services About the Role As a Client Manager within the triResolve team, you’ll be at the forefront of client engagement for our OTC derivative portfolio reconciliation service for our global clients. Acting as the primary contact for clients, you’ll support service delivery, troubleshoot trade data issues, and provide training, working closely with our global product, development, and sales teams. This is an exciting opportunity to gain hands-on experience in the financial industry, focusing on customer care, product improvement, and client onboarding. Key Responsibilities Client Onboarding & Support Organise client demos and assist in the pre-sales process, guiding clients through onboarding, setup, and testing to ensure smooth integration. Provide daily support for assigned...

The Role: This is a key role in how the service is delivered and perceived by ION Markets customers, with the Technical Account Manager acting as the customer's primary point of contact for the delivery of the service and taking responsibility for ION's service engagement with them. The successful candidate will work within the ION Markets Fixed Income division, joining the Fixed Income Technical Account Managers team, based in Jersey City, NJ.   Key Responsibilities: Through a positive constructive and consultative approach, the Technical Account Manager must work closely with teams across ION Markets to provide customers with a great experience of ION's service. The Technical Account Manager is backed up by Implementation, Development, Product and Support teams, and is responsible for: Ownership and presentation of the overall ION Markets service delivered to the customer and their perception of it, including the delivery of upgrades, maintenance, new services,...