1372 technical support analyst jobs found

Who Are We? The Americas Technical Support team provides technical application support to equities and derivatives customers and forms part of ION Markets global support team. The team is responsible for technical investigation, keeping customers updated and reporting potential software defects to Development teams.  Technical Support also takes the lead in service restoration in the event of software or hardware failures, capacity planning and Business Continuity testing of the Hosted environment. Our team is faced-paced, keeping up with regulations and changes in technology. Role We are looking for Technical Support Analyst to focus on second-level technical application support.  This is an excellent opportunity for a recent grad or someone with up to 3 years of experience.  We have a growth culture from within and this role provides a career track for anyone who has an interest in technology, financial products, trading, client support, product management, or...

The Americas Technical Support team at Fidessa (part of the ION Group) provides technical application support to equities and derivatives customers and forms part of ION Markets global support team. The team is responsible for technical investigation, keeping customers updated and reporting potential software defects to Development teams.  Technical Support also takes the lead in service restoration in the event of software or hardware failures, capacity planning and Business Continuity testing of the Hosted environment. Our team is faced-paced, keeping up with regulations and changes in technology. Role We are looking for Technical Support Analyst to focus on second-level technical application support.  This is an excellent opportunity for a recent grad or someone with up to 3 years of experience.  We have a growth culture from within and this role provides a career track for anyone who has an interest in technology, financial products, trading, client support, product...

The Role: We are looking for a Technical Support Analyst to assist in the support of the Fidessa applications (first level and second level application support).  We work in a fast-paced and dynamic environment. Members of the team will provide hands-on support in a production environment, and will be challenged to use their technical knowledge and out-of-the-box thinking to solve complex problems. Ideal candidates will need to demonstrate their technical skillset and must have a desire to work in the financial industry, with a focus on equities and futures & options asset classes. This is an excellent opportunity for a recent grad or someone with up to 3 years of experience.  We have a growth culture from within and this role provides a career track for anyone who has an interest in technology, financial products, trading, client support, product management, or technical account management. Fidessa (part of the ION Group) offers exceptional trading, investment and...

Who Are We? The Americas Technical Support team provides technical application support to equities and derivatives customers and forms part of ION Markets global support team. The team is responsible for technical investigation, keeping customers updated and reporting potential software defects to Development teams.  Technical Support also takes the lead in service restoration in the event of software or hardware failures, capacity planning and Business Continuity testing of the Hosted environment. Our team is faced-paced, keeping up with regulations and changes in technology. Role We are looking for Senior Technical Support Analyst to focus on second-level technical application support.  We have a growth culture from within and this role provides a career track for anyone who has an interest in technology, financial products, trading, client support, product management, or technical account management.   Responsibilities Lead projects and team members when...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. A market leader in providing financial solutions to global markets is seeking an experienced and motivated Technical Support Analyst to support the Production and UAT environments of its asset servicing/corporate actions product for live clients. The successful candidate will act as a liaison between clients and Broadridge’s technology and operations teams to ensure the successful delivery of product releases, from UAT to steady-state production. Utilizing excellent client-facing, problem-solving, and technical analysis skills, you will validate release deployments, set up environments, configure products, and proactively detect and address issues. Your response to client-reported issues will ensure corrective actions are delivered efficiently and on...

The Role: The Asia Pacific Technical Support team provides technical support to equities and derivatives customers and forms part of ION Markets global support team. The team is responsible for technical investigation, keeping customers updated and reporting potential software defects to Development teams. Technical Support also takes the lead in service restoration in the event of software or hardware failures, capacity planning and Business Continuity testing of the Hosted environment.   Key Responsibilities Investigates incidents assigned to them. Prioritizes incidents and keep them up to date on the internal incident tracking system. Communicates updates effectively and promptly to the client. Builds up and maintains a knowledge of the software supported, including database structure and configuration files to assist in issue investigation. Deals with unexpected events or failures which limit clients use of the supported systems Carries out...

The Role: The EMEA Technical Support team provides technical support to equities and derivatives customers and forms part of ION Markets global support team. The team is responsible for technical investigation, keeping customers updated and reporting potential software defects to Development teams.  Technical Support also takes the lead in service restoration in the event of software or hardware failures, capacity planning and Business Continuity testing of the Hosted environment.   Key Responsibilities Investigates incidents assigned to them by the Service Desk Prioritizes incidents and keep them up to date on the internal incident tracking system. Communicates updates effectively and promptly to the client. Builds up and maintains a knowledge of the software supported, including database structure and configuration files to assist in issue investigation. Deals with unexpected events or failures which limit clients use of the supported systems Carries...

Job Title Payment Operations Analyst Job Description So, who are we? Hello, we're IG Group. We are a publicly traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto. We are ambitious. Over 340,000 people already use our platforms. We're global with offices in 18 countries and products in 16 regions. We're hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers. We work in cross-functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth. Your role in the Team You’re upbeat and enthusiastic, and you have an open mind and a curious, can-do attitude which you will fit right into the team. You, like us,...

ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.   LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Onbase Application Analyst What does a successful OnBase Application Analyst do at Fiserv? A successful OnBase Application Analyst at Fiserv configures, integrates and optimizes OnBase solutions to align with business workflows, security and compliance, and acts as a collaborative technical liaison who delivers reliable, auditable ECM outcomes. What you will do: Design, configure and maintain OnBase solutions (Processor Models, Workflow,...

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new...

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new...

Cybersecurity Engineer Location:  New York Salary:  Competitive Join our team of expert engineers in the Options Cyber Team ! Working for Options Developing and engaging our people is a strategic priority for our business. We are looking for talented individuals to join our team and contribute to Options’ future growth and success. We want to hear from candidates that are motivated, self-driven and have a passion to learn and develop their skills in the world of financial technology. Who are we? Options is the largest global financial technology company headquartered in Belfast. We are at the forefront of banking and trading infrastructure, serving clients globally with offices in New York, Chicago, Toronto, London, Cambridge, Paris, Hong Kong, Tokyo, Singapore, and Auckland. At Options, our services are woven into the hottest trends in global tech, including high-performance Networking, Cloud, Security, and AI (Artificial...

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. CDD Underwriting Analyst We are looking for an enthusiastic new colleague to join our Merchants operations department. You will be part of the Underwriting team in Amsterdam working closely with Sales, Account Management, Compliance, Monitoring and Product/Development. In this role you will be responsible for reviewing potential and...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Broadridge is growing! We are seeking a Associate Product Analyst to join our Digital Center of Excellence team. In this role, you will support the design and development of digital product and platform capabilities. You will be partnering with cross functional teams across our sales, services, operations, technology, legal, marketing, and product groups to understand their product needs, and then prioritizing those needs and building and designing solutions and products to support the overall needs of the business. You will work alongside a team of product managers and developers who will continually evolve how we communicate on behalf of our clients and how we’re measuring our success. Your Responsibilities: Support key product initiatives from...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Broadridge is growing! We are actively seeking an Inventory Analyst to join our Production Technical Support team in our South Windsor facility. This role is in our Customer Communications Division, which offers a full range of multi-channel communications solutions, such as integrated print, mail and digital solutions for transactional, marketing and compliance communications. Work Mode: This is an on-site role that will be assigned to a Broadridge location where you will work 100% of the time. In this role, you will be responsible for maintaining and controlling inventory levels on IC and ID commodities.  In addition, the Inventory Analyst must build a strong relationship with the Maintenance Team, Production Operations, Finance and Vendors....

1. Mission Description The position is within the Risk Management Department, which is looking for a Credit Risk Analyst for a 6-month internship starting in January 2025 (flexible). You will assist a senior analyst and, depending on your progress, will be responsible for credit risk analysis in the banking and broker sectors, as well as providing support in other sectors. The geographical scope includes Europe, as well as the United States, Canada, and Asia. In collaboration with your mentor, who will guide you throughout your assignments, your main responsibilities will include: Conducting annual reviews of counterparties in the portfolio Participating in Credit Committees and, depending on your progress, presenting your opinion during meetings Performing active monitoring of the portfolio Reviewing and analyzing new onboarding requests 2. Duration The contract will be effective for a period of 6 months. 3. Technical Knowledge Knowledge of financial analysis...

Job Description Summary: Frontline Support provides a globally consistent 24/7 entry point for all customers and employees seeking product, content, or technical support prioritizing accessibility and connectivity to LSEGs breadth of expertise, to deliver a world class service experience. Desktop Trading Solutions delivers all aspects of application support for the Eikon desktop, covering usability and customization, content search, explanation, and integrity.  Also provides dedicated support for Low Touch migration for Refinitiv Workspace to ensure a swift and smooth transition.   The Senior Analyst is responsible for providing effective and courteous support to customers in relation to their product or service. This includes active focus on enquiry resolution, a positive customer focused attitude at all times and ensuring that all the necessary action is taken to resolve a customer’s enquiry.   Responsibilities:   Respond to customers’ enquiries...

Proud to share LSEG in the India is Great Place to Work certified (Jun ’25 – Jun ’26). Learn more about life and purpose of our company directly from India colleagues’ video: Bengaluru, India | Where We Work | LSEG Frontline Support provides a globally consistent 24/7 entry point for all customers and employees seeking product, content, or technical support prioritizing accessibility and connectivity to LSEGs breadth of expertise, to deliver a world class service experience. Desktop Trading Solutions delivers all aspects of application support for the Eikon desktop, covering usability and customization, content search, explanation, and integrity.  Also provides dedicated support for Low Touch migration for Refinitiv Workspace to ensure a swift and smooth transition.   The Senior Analyst is responsible for providing effective and courteous support to customers in relation to their product or service. This includes active focus on enquiry resolution, a...

Position Summary The Content Analyst - Bond Indices role is responsible for ensuring the accuracy, quality and timeliness of Bond Indices data on our database (Datastream and Workspace). Also handles supplier coordination, resolves client queries, and supports onboarding and maintenance of markets to uphold LSEG’s data quality standards. Responsibilities & Key Accountabilities Process and maintain data accurately and in a timely manner onto databases using technical and financial knowledge. Liaise with various data suppliers to address missing, incorrect, or unclear data, ensuring timely resolution while maintaining strong supplier relationship. Deliver accurate, timely, and comprehensive responses to all related to the Bond Indices data queries, ensuring high standards of service delivery. Complete assigned projects within set deadlines, ensuring accuracy, quality, and compliance with business objectives. Prepare and accomplish Content Improvement...

Maven is a market-leading proprietary trading firm allocating internal capital across discretionary, systematic, and market-making strategies. Our collective expertise spans traders, engineers, and technologists, unified by an unwavering dedication to enhance our efficiency as a premier liquidity provider for globally listed derivatives. We leverage groundbreaking execution and pricing technologies to elevate and improve how financial markets operate . Maven continues to scale its operations while preserving the dynamic energy and innovative culture of a start-up, but without the associated risks. The Role: Join the fast-paced Corporate Development Team, supporting all aspects of strategic delivery and partnerships. As a Corporate Development Analyst, you’ll manage day-to-day relationships with exchanges, prime brokers, and trading teams, contribute to business intelligence, develop market expansion analysis, and help shape decisions that drive growth in Maven. Your ability...

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new...