1313 technical support analyst jobs found

Who Are We? Fidessa (part of the ION Group) offers exceptional trading, investment and information solutions for the world's financial community. New technology, new regulation, new challenges: making money in today's financial markets is all about staying ahead of the curve. Having the capability to spot new trends and act fast turns change into opportunity. That's why 85% of the world's premier financial institutions trust Fidessa to provide them with their multi-asset trading and investment infrastructure, their market data and analysis, and their decision making and workflow technology. It's also why $10 trillion worth of transactions flow across our global network each year. Because we're the market leader, we can also offer unique access to the world's largest and most valuable trading community of buy-side and sell-side professionals, from global institutions and investment banks to boutique brokers and niche hedge funds.  The Americas Technical Support team...

Who Are We? The Americas Technical Support team provides technical application support to equities and derivatives customers and forms part of ION Markets global support team. The team is responsible for technical investigation, keeping customers updated and reporting potential software defects to Development teams.  Technical Support also takes the lead in service restoration in the event of software or hardware failures, capacity planning and Business Continuity testing of the Hosted environment. Our team is faced-paced, keeping up with regulations and changes in technology. Role We are looking for Senior Technical Support Analyst to focus on second-level technical application support.  We have a growth culture from within and this role provides a career track for anyone who has an interest in technology, financial products, trading, client support, product management, or technical account management.   Responsibilities Lead projects and team members when...

Who Are We? The Americas Technical Support team provides technical application support to equities and derivatives customers and forms part of ION Markets global support team. The team is responsible for technical investigation, keeping customers updated and reporting potential software defects to Development teams.  Technical Support also takes the lead in service restoration in the event of software or hardware failures, capacity planning and Business Continuity testing of the Hosted environment. Our team is faced-paced, keeping up with regulations and changes in technology. Role We are looking for Technical Support Analyst to focus on second-level technical application support.  This is an excellent opportunity for a recent grad or someone with up to 3 years of experience.  We have a growth culture from within and this role provides a career track for anyone who has an interest in technology, financial products, trading, client support, product management, or...

The Americas Technical Support team at Fidessa (part of the ION Group) provides technical application support to equities and derivatives customers and forms part of ION Markets global support team. The team is responsible for technical investigation, keeping customers updated and reporting potential software defects to Development teams.  Technical Support also takes the lead in service restoration in the event of software or hardware failures, capacity planning and Business Continuity testing of the Hosted environment. Our team is faced-paced, keeping up with regulations and changes in technology. Role We are looking for Technical Support Analyst to focus on second-level technical application support.  This is an excellent opportunity for a recent grad or someone with up to 3 years of experience.  We have a growth culture from within and this role provides a career track for anyone who has an interest in technology, financial products, trading, client support, product...

The Role: The EMEA Technical Support team provides technical support to equities and derivatives customers and forms part of ION Markets global support team. The team is responsible for technical investigation, keeping customers updated and reporting potential software defects to Development teams.  Technical Support also takes the lead in service restoration in the event of software or hardware failures, capacity planning and Business Continuity testing of the Hosted environment.   Key Responsibilities Investigates incidents assigned to them by the Service Desk Prioritizes incidents and keep them up to date on the internal incident tracking system. Communicates updates effectively and promptly to the client. Builds up and maintains a knowledge of the software supported, including database structure and configuration files to assist in issue investigation. Deals with unexpected events or failures which limit clients use of the supported systems Carries...

The Role: The Asia Pacific Technical Support team provides technical support to equities and derivatives customers and forms part of ION Markets global support team. The team is responsible for technical investigation, keeping customers updated and reporting potential software defects to Development teams. Technical Support also takes the lead in service restoration in the event of software or hardware failures, capacity planning and Business Continuity testing of the Hosted environment.   Key Responsibilities Investigates incidents assigned to them. Prioritizes incidents and keep them up to date on the internal incident tracking system. Communicates updates effectively and promptly to the client. Builds up and maintains a knowledge of the software supported, including database structure and configuration files to assist in issue investigation. Deals with unexpected events or failures which limit clients use of the supported systems Carries out...

ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in over 60 countries across EMEA, North America, Latin America and Asia Pacific. We...

Overview Conectando clientes aos mercados – e talentos às oportunidades   Com 4.300 funcionários e mais de 400.000 clientes de varejo e institucionais em mais de 80 escritórios espalhados pelos cinco continentes, somos um fornecedor listado na Fortune 100 e listado na Nasdaq, conectando clientes aos mercados globais – com foco em inovação, conexão humana e fornecendo soluções mundiais produtos e serviços de primeira classe para todos os tipos de investidores.   Estamos procurando um Analista de Contabilidade com experiência em contabilidade de folha de pagamento e conciliação, encargos trabalhistas e benefícios. Este profissional atuará diretamente na área contábil, atuando como elo técnico entre os departamentos de Recursos Humanos e Contabilidade, garantindo o correto tratamento contábil das obrigações trabalhistas e previdenciárias.       Connecting clients to markets – and talent to opportunity. With 4,500+ employees and over 300,000 commercial,...

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. AML & Screening Monitoring Investigator A key part of building our business is ensuring we do it ethically and sustainably. As a financial institution, we need to know at all times what happens on our platform and whether this aligns with regulations and our risk appetite - and all of this in a scalable way. We are looking for an...

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Card Scheme Operations Analyst - Content Monitoring In order to build a sustainable business, we, as a financial institution, need to know at all times what our customers are up to and whether this is in line with Card Scheme regulations and our risk appetite. The Scheme Operations team is responsible for ensuring that our merchants are...

About the Role: Grade Level (for internal use): 09  CREDit Graduate Program Analyst – Corporates Grade (for internal applicants only):   9 Programme Overview: When you join S&P Global Ratings, you join one of the world's leading providers of independent credit risk research and benchmarks. You are part of a team that produces high quality fundamental research based on established criteria. Our CREDit Graduate Program is a two-year training and development opportunity with our next intake joining us in September 2025. CREDit Program Analysts are hired for a specific practice, however they are expected to transition between practices as dictated by business demands. In their first year CREDit analysts focus on acquiring skills and knowledge from their home practice. In their second year CREDit analysts gain exposure to other practices through a mix of classroom training and small projects or short-term secondments. All analysts combine practical work...

Job Description: About Our Organization: Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Investor's Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV). About the Team: The B2B Financial Planning & Analysis (FP&A) group is currently seeking a Senior Financial Analyst to help develop, communicate and monitor departmental budgets and...

YOU AND YOUR TEAM The Development Business Analyst Team has responsibility for specifying, managing and delivering all data feed related requirements for Refinitiv real time systems and businesses. These requirements result from stock exchanges or regulatory changes such as 'MiFID II directive' to business-defined discretionary projects, and encompass various aspects like data, technology and service. Depending on the nature of the project, Business Analyst undertakes a combination of project management, technical implementation, and testing analyst tasks. This role will primarily focus on supporting the Full Tick Replatform initiative - a strategic project aimed at enhancing the resilience and performance of our low-latency, real-time data platform. WHY THIS ROLE MATTERS We manage real-time data feeds for all exchanges across the EMEA region, including premium markets such as the London Stock Exchange and Nasdaq Nordic. These feeds are mission-critical, requiring...

Overview Senior Staff Analyst: This is a technology role within the Global Customer Data Department at StoneX. This role will have significant responsibility and influence in shaping the future of our core data landscape . As a contributing senior data analyst the role will assist in data QA initiatives in ensuring data quality assurance for all customer data products. This role will work with business, operations and management leaders across the global enterprise to be responsible for coordinating the ingestion and consumption of data on next generation data platforms. This role will be responsible for providing advance analytical support optimizing enterprise process to result in effective data collection and consumption. Responsibilities Structure and solve business data problems, collaborate and coordinate with a range of internal stakeholders, delivery teams and translate business requirements to development teams...

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Senior Conversion Programmer & Analyst What does a successful Senior Conversion Engineer and Analyst do? The Account Processing Implementations Group within Fiserv is responsible for converting core systems from a financial institution to Fiserv’s DNA platform, a real-time account processing platform. The DNA platform helps financial institutions operate more efficiently, capture complete customer relationships, and adapt to changing...

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title IT Business Analyst (m/f/d) What does a successful Business Analyst do? You will support the software development cycle, analyze complex processes, conceptualize client requirements in Output Management Systems, create concept documents, coordinate customer acceptance, and collaborate internally with our teams. What you will do? Analysis and evaluation of customer requirement documents (internal / external) as a binding basis for the...

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time. We are about giving customers a new way to spend, save and manage their money while taking better care of the planet which has seen us become a multi-award winning bank that now employs over 2800 across five offices in London, Cardiff, Dublin, Southampton, and Manchester. Our journey started in 2014, and since then we have surpassed 3.5 million accounts (and four account types!) with 350,000 business customers. We are a fully licensed UK bank but at the heart, we are a tech first company, enabling our platform to deliver brilliant products. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to...

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Optimization Data Analyst  We are seeking a Senior Optimization Data Analyst (ODA) to take a strategic role in driving performance optimization across Adyen’s global merchant base. As a senior member of the Performance Optimization team, you will leverage strong analytical skills to optimize payments at scale while influencing...

Nasdaq is a vibrant and entrepreneurial company where everyone in encouraged to take initiative, challenge the status quo and take intelligent risks. We want everyone to feel welcome and bring their authentic self to work. Every day, we are building a culture where we all feel connected, supported and empowered. Client Managed Services is part of Nasdaq (former Adenza) Client Services which has been providing Cloud clients with secure and reliable services around Calypso solution since 2008. The Rebase Services team, composed of 32 subject-matter experts, plays a key role by assisting our Cloud clients to upgrade Calypso versions in a timely and cost-effective manner, and doing so, enable them to fully utilize improvements to Calypso. For that purpose, we build and execute a series of automated regression tests allowing to detect, analyze and remediate any reconciliation break. Our clients and team are based around the globe and demand for Client Managed Services is growing fast....

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no...

About the Role: OSTTRA London The Role: Product Analysis and Design Associate Director The Team: The OSTTRA Technology team is composed of Capital Markets Technology professionals, who build, support and protect the applications that operate our network.  The technology landscape includes high-performance, high-volume applications as well as compute intensive applications, leveraging contemporary microservices, cloud-based architectures. The Impact: Together, we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets. What’s in it for you: As a Product Analysis and Design Associate Director, you’ll be working closely with product owners,...

About the Role: Grade Level (for internal use): 12 About the Role: The Team: The DS CFP (Data Services Carfax for Police) is part of the Data Services group. The Data Analyst is a part of the Data Services Team which manages and executes the onboarding and support of police agency accident data. This involves complex research and analysis, strategic thinking, and strong problem-solving skills as well as the ability to work cross-functionally with multiple departments and as part of a team. The group works with Software Engineers, Data Quality Analysts, and the CFP Business Operations team to support relationships with Police agencies across North America. Responsibilities and Impact: Support management and team in all aspects of Carfax Playbook; Serve as a trusted resource and mentor for the team Responsible for data intake management, helping to organize work levels and flows Work effectively with a team; provide feedback to team members, communicate with...

About the Role: Grade Level (for internal use): 09 The Role: This is for an Anaplan Sr Specialist part of Anaplan Innovation Hub program, which is a central value column of the S&P Global Finance. This person will interact directly with community users, providing front line support, meeting end users ‘Where they are’. The Impact: Working with community members across all divisions and functional teams to support increased adoption and engagement. Capturing opportunities to enhance functionality and user experience. Building out requirements and user stories to develop, test and deploy. Deep architectural and operational Anaplan knowledge will be critical to success. A Master Anaplanner with at least 2 years operational experience is preferred. Responsibilities include: Ensuring Enterprise design standards consistently meet ‘best in breed’ standards and that this consistency is mirrored across all Divisional and Functional teams Working tirelessly to...