Crypto.com
London, United Kingdom
We are seeking a customer-obsessed, performance-driven Account Manager to join our growing VIP Account Management team. In this role, you will own a book of high-value customers of our Main App, delivering white-glove service to maximize client satisfaction, retention, and revenue growth. Your mission is to build deep, trusted relationships with top-tier customers, helping them to unlock more value through tailored support, insights, and product engagement. This is a high-impact role for someone who thrives at the intersection of client service, performance accountability, and the fast-based world or crypto. Key Responsibilities: Client Relationship Management: - Manage and grow a portfolio of high-value traders, acting as the main point of contact and advocate for each client. - Deliver concierge-level support and guidance, offering proactive outreach and rapid response to client needs. - Provide personalized insights, market intelligence, and platform...