Full time
Broadridge
MN, USA
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. We are seeking a highly motivated and experienced individual to join our team as a Team Supervisor. The Team Supervisor will oversee a team of associates, ensuring exceptional service delivery to our clients. The ideal candidate will have strong leadership skills, excellent communication abilities, and a deep understanding of customer service principles. This is a remote role where you will work off-site. Travel is limited and generally used for team learning and collaboration meetings. Job Responsibilities: Lead, coach, and mentor a team of associates to ensure high performance and productivity levels. Develop and implement strategies to improve the overall efficiency and effectiveness of the team. Monitor key performance indicators (KPIs)...