Full time
Exinity
Ebène, Quatre Bornes, Mauritius
As a Processor you will be Responsible for transactions processing; Monitoring the correct workflow (deposit/ withdrawal process in internal systems); You will be responsible for the full processing life cycle and ensure that any issues and challenges are addressed to Line Manager You will be required for customer relationship management: coordinate with clients for orders, payments and issue resolution;It is important that you are in constant contact with our payment providers and financial institutions to ensure we have ongoing smooth process It is important to Handle both internal and external customers' inquiries regarding payments through e-mails and other internal systems and check supportive documents As a Processing Officer you will be responsible to contact Payment Providers and various vendors to solve clients’ concerns and issues regarding Payments journey You will be Responsible for communication and coordination with different departments to ensure smooth...