Full time
London Stock Exchange Group
POL-Gdynia-3T Office Park, Tower C
The main purpose of the Credit Controller role is to handle the collections activities of large commercial accounts with outstanding invoices. This is a client facing position that also involves significant contact with internal partners, often requiring collaboration between teams to resolve issues with delinquent accounts. The individual will be responsible for meeting defined key performance targets while adhering to departmental policies and processes. Responsibilities: Initiate contact with customers to collect cash on unpaid invoices. Build trust and confidence with customers, acting as their advocate when issues are raised. Meet key performance targets and operational objectives. Ensure adherence to the business engagement model, following touch point guidelines and making sure comments and tasks are accurately recorded in the collections' system. Liaise with internal and external individuals to...